Which e-commerce platform do you recommend for a B2B company?

Question

Which e-commerce platform do you recommend for a B2B company?

Hello peers,

I am looking for comparative graphic resources that show a comparison between Adobe Commerce, SAP Commerce, and Salesforce Commerce in the context of B2B, do you know of any interesting ones?

Thank you for your help.

CP

CarlosPerez8

Founder and Magento Development at Zaragento

2
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AltanAtabarut Solution Consulting, Growth, Analytics at Akinon · Answer 1 · 2023-11-02T10:24:30Z

	Adobe Commerce:	SAP Commerce:	Salesforce Commerce:
Platform Architecture:	Open-source with a robust ecosystem.	Java-based solution.	Cloud-native platform.
	Highly customizable and flexible.	Modular architecture allowing for integrations.	Built on the Salesforce ecosystem.
	Built on PHP.	Suited for large enterprises with complex requirements.	SaaS offering – less control over the hosting environment.
Integration and Extensions:	Extensive marketplace with thousands of extensions.	Strong integration capabilities especially with other SAP products.	Easily integrates with other Salesforce products (e.g., CRM, Service Cloud).
	APIs available for integration with third-party tools.	Fewer extensions than Adobe but more focused on enterprise needs.	AppExchange marketplace for extensions and integrations.
B2B Specific Features:	Company account management.	Powerful personalization and segmentation.	Unified B2B and B2C experiences.
	Custom catalogs and pricing.	Order management and inventory.	AI-powered insights with Einstein.
	Quick order, requisition lists, and quote management.	Complex B2B pricing models and contract management.	B2B commerce lightning components.
Scalability:	Capable of handling large product catalogs and traffic but needs optimization.	Designed for enterprise-scale operations.	Scalable due to cloud-native structure.
	Cloud version offers more scalability features.	Capable of handling complex global operations.	Automatic updates and scaling based on demand.
Support and Community:	Large community of developers.	Strong enterprise support.	Extensive support through Salesforce.
	Dedicated support for Commerce customers.	Smaller community compared to Adobe.	Access to Salesforce's wide user community.
Pricing:	Open-source version available.	Licensing costs can be high and based on various factors like usage.	SaaS pricing model.
	Commerce version is priced based on expected sales revenue.	Additional costs for integrations and customizations.	Monthly fees based on GMV (Gross Merchandise Volume).

	Don't go if you have below 30 million USD GMV	Don't go if you have below 100 million USD GMV	Don't go if you have below 80 million USD GMV

Anne Cubarrubia Editor at PeerSpot · Answer 2 · 2023-08-20T19:53:26Z

The best e-commerce platform for a B2B company depends on the company's specific needs, though Adobe Commerce, SAP Commerce Cloud, and Salesforce Commerce are all good options. In particular:

Adobe Commerce may be a good choice for companies that prefer a highly scalable and customizable platform with a rich feature set.

If your company needs a highly secure and compliant platform with a wide range of features, SAP Commerce Cloud is worth considering.

Salesforce Commerce may be the platform for companies looking for one that is easy to use and integrates with other Salesforce products.