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Freshworks vs OpenText

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Freshworks
Based on 73 reviews.
OpenText
Based on 1691 reviews.
Overview
Information Not Available
US$ $1,624. million OpenText software applications manage content or unstructured data for most types of governance, efficiency and monetization requirements in large companies, government agencies and professional service firms. OpenText solutions are aimed at addressing information management requirements, including the management of large volumes of content, compliance with regulatory requirements, and mobile and online experience management.
Sample Customers
Freshdesk
Honda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Freshservice
Sinclair Broadcast Group, Western Carriers, Judson University, Golf Canada, Travix, Proxama, Paymentez, Ready Auto Transport
AnsweriQ
Freshly, SeatGeek, Avalara, Expedia
Freshcaller
Untappd, Travix,The Dutch label Shop,Blyss, Loupen
OpenText Cloud Service Automation
China Merchants Bank, Osiatis
OpenText Hybrid Cloud Management X (HCMX)
Istanbul Grand Airport
Micro Focus ZENworks Asset Management
Sesame, Catharina Ziekenhuis, Kent and Medway Health Informatics Service, Maidstone and Tunbridge Wells NHS Trust, Schuco International KG, Spring Independent School District, Tropitone Furniture
OpenText Service Management Automation X (SMAX)
Zurich Airport, Envirosuite, Norsk Helsenett, Achmea, University of Milan, World Vision, Petroleum Development Oman, Court of Justice of the Federal District and Territories (TJDFT).
OpenText Decisiv
Hyatt
Popular Solutions
Top Industries
Computer Software Company
25%
Financial Services Firm
6%
Manufacturing Company
6%
Retailer
6%
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
10%
Government
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 3
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
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