ThoughtSpot Reviews

Name: ThoughtSpot
Brand: ThoughtSpot
Rating: 3.9 (11 reviews)

3.9 out of 5

11 reviews
90% willing to recommend

3,086 followers

What is ThoughtSpot?

ThoughtSpot is a powerful business intelligence tool that allows easy searching and drilling into data. Its ad hoc exploration and query-based search features are highly valued, and it is easy to set up, stable, and scalable.

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ThoughtSpot is the #8 ranked solution in top Embedded BI Tools, #16 ranked solution in top Data Visualization solutions, and #21 ranked solution in top Business Intelligence Tools. PeerSpot users give ThoughtSpot an average rating of 7.8 out of 10. ThoughtSpot is most commonly compared to Microsoft Power BI: ThoughtSpot vs Microsoft Power BI. ThoughtSpot is popular among the large enterprise segment, accounting for 74% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 23% of all views.

Helped 838,640 peers since 2012

Featured reviews

Sushma Polavarapu

Sr Data Analytics Consultant at Capgemini

The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.

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Anthony Fiorino

SVP, Head of Enterprise Data Mgmt & Data Intelligence at a financial services firm with 5,001-10,000 employees

The most valuable feature is probably the core functionality itself, which is the ability to search and drill down into any data right out of the box. Of course, there's data modeling needed, and things like that, but I can throw it at a set, and I can get up and running in a matter of hours. If a new group comes to me and says, "Hey, I've heard about ThoughtSpot. I have some data and I want to be able to do some analytics, do some profiling, do some BI against it." In a couple of hours, I connect to their source and I just do it. Now for a production product, we have to model and perform it over time, but at least I can get people up and running extremely fast with a tool that's intuitive and easy to use.

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Madhu Srinivasan

Principal Consultant at a financial services firm with 10,001+ employees

I would like to see more flexibility in adding the pins. Currently, we have four different sizes in which I can add pins, but I would like to be able to resize my pins. Additionally, when I add a pin, it goes to the bottom of the screen and I have to drag it all the way to where I want it. So I would like to have a little more flexibility in that. I would also like to have a larger color pallet. A simplistic look is important to me. I would be happy to see automatic emails for when volume falls below a certain threshold. Right now, I'm sending those out by hand. This would be a wonderful feature to have and I think they are rolling it out in the next version.

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ThoughtSpot mindshare

Product category:

As of February 2025, the mindshare of ThoughtSpot in the BI (Business Intelligence) Tools category stands at 1.4%, down from 1.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

BI (Business Intelligence) Tools

PeerAnalyst reports

Type	Title	Date
Category	BI (Business Intelligence) Tools	Feb 21, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 21, 2025	Download
Comparison	ThoughtSpot vs Microsoft Power BI	Feb 21, 2025	Download
Comparison	ThoughtSpot vs Tableau	Feb 21, 2025	Download
Comparison	ThoughtSpot vs Amazon QuickSight	Feb 21, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Power BI	4.0	21.4%	93%	319 interviews Add to research
Tableau	4.2	18.2%	89%	295 interviews Add to research

Valuable Features

ThoughtSpot's core features include its intuitive search capability, allowing rapid data exploration and drill-down without needing technical expertise. Users can conduct ad hoc analyses, create custom analytics, and generate reports efficiently. It excels in showcasing matrices, offers excellent stability, and supports scalability. Its search capability empowers decision-makers to access insights directly. The charging model based on data volume aids adoption, and ThoughtSpot remains fast even with large datasets, supporting compatibility with major databases.

"The self-service analytics capabilities are unrivaled, making it a top-notch solution."
"ThoughtSpot excels in being self-service oriented, allowing users who aren't developers to easily create their own reports and visualizations, making it very intuitive."
"Stability is very important, and HubSpot performs well."

Room for Improvement

ThoughtSpot users note the need for improved visualization capabilities, suggesting enhancements in geospatial reporting, customization, and flexibility. They find SpotIQ unintuitive and encounter database connectivity issues. The dashboard organization and customization range are limited compared to Power BI or Tableau. Users desire better control over data formatting, calendar adjustments, and an expanded color palette. Stability concerns include slow change registration. Automatic email notifications and improved data loading and pin management features are also desired.

"Some areas for improvement include the pixel-perfect dashboards, which are not as refined as those in Tableau."
"Some areas for improvement include the pixel-perfect dashboards, which are not as refined as those in Tableau."
"The customer service and support are not good. I stopped opening tickets due to insufficient and untimely responses."

ROI

ROI from ThoughtSpot varies. Some organizations gain significant value, with benefits like time savings for strategic decision-making and ease in onboarding new use cases. Many find the investment worthwhile, rating it highly for ROI even during the ramp-up phase. However, not all have witnessed measurable returns yet.

Pricing

Enterprise buyers find ThoughtSpot's pricing to be competitive, sitting between Tableau and Power BI, and comparable to TIBCO Spotfire. Users appreciate ThoughtSpot's flexibility and willingness to negotiate, which is beneficial for smaller companies. Their pricing model includes three or four licensing options and is based on data usage rather than user count. This gives enterprises more control over costs. Overall, ThoughtSpot scores six out of ten for affordability among users.

"I give the pricing a six out of ten."

Popular Use Cases

Organizations primarily use ThoughtSpot for internal operations like operational reporting and business intelligence, self-service BI enabling users to create their own reports, and embedding into other applications for customers. Users explore unfamiliar data sets, design dashboards, conduct ad-hoc reporting, and analyze metrics and KPIs. Its ease of use allows stakeholders to perform searches and visualize data independently. Many organizations are considering migration to ThoughtSpot Cloud due to backend changes.

Service and Support

ThoughtSpot customer service and support are highly praised for being responsive, knowledgeable, and supportive. Teams appreciate the proactive guidance during deployment and the ease of access to technical assistance. Ratings vary, with users noting some inconsistencies in proactivity and the knowledge base. Despite these challenges, users often express satisfaction and high ratings, emphasizing the helpfulness and efficiency of the support received.

Deployment

ThoughtSpot's setup is straightforward with strong customer support. IT teams handle initial tasks like data integration, often requiring a small team for deployment. Cloud setups are simpler. The process involves drag-and-drop features, making it easy and quick to implement without extensive learning. Typically, ThoughtSpot partners with companies for deployment, involving data engineers and project leads. Maintenance doesn’t demand much support, and compatibility with databases facilitates easy data handling and worksheet development.

Scalability

ThoughtSpot is considered highly scalable, benefiting from its Snowflake partnership. Users appreciate its capacity to handle large numbers of users without creating custom tables. However, challenges include managing roles and security for many users. Organizations report smooth scaling with support for hundreds to thousands of users, though some find it less advanced than competitors like Tableau and Power BI. ThoughtSpot garners ratings around eight out of ten for scalability.

Stability

ThoughtSpot has been stable for years with minimal intervention required beyond upgrades. Users typically experience no outages or critical issues, rating its reliability nine out of ten. However, indexing problems can occur when introducing new tables or joins, causing delays. Despite some downtime, ThoughtSpot handles large datasets efficiently compared to tools like Power BI. It remains stable and reliable, though some question its maturity as a newer option in organizations.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ThoughtSpot Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

11%

Manufacturing Company

11%

Healthcare Company

University

Construction Company

Educational Organization

Logistics Company

Pharma/Biotech Company

Comms Service Provider

Insurance Company

Retailer

Government

Energy/Utilities Company

Real Estate/Law Firm

Media Company

Consumer Goods Company

Wholesaler/Distributor

Performing Arts

Recreational Facilities/Services Company

Hospitality Company

Non Profit

Legal Firm

Transportation Company

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Learn more about ThoughtSpot

The solution is used for reporting purposes, self-service BI, and embedding into other applications for customers to do self-service analytics. It helps businesses with metrics, KPIs, and important insights by sourcing data from various sources into one golden source and visualizing it in an easy way for the business to consume. The pricing model is ideal, charging for data rather than the number of users.