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IBM Cognos vs ThoughtSpot comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
IBM Cognos offers mixed returns; some save significantly, others find it costly, but generally enhances insights and processes.
Sentiment score
7.2
ThoughtSpot enhances efficiency and strategic decision-making, offering time savings and ease of use, benefiting organizations without large user bases.
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
 

Customer Service

Sentiment score
6.3
IBM Cognos support is responsive and expert but criticized for high costs, slow resolutions, and complexity in customer service.
Sentiment score
6.9
ThoughtSpot's support is praised for responsiveness and knowledge, but some users note insufficient responses and room for improvement.
I rate technical support from IBM as eight out of ten, indicating a high quality of service.
I stopped opening tickets due to insufficient and untimely responses.
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
The knowledge base for ThoughtSpot is less robust compared to others.
 

Scalability Issues

Sentiment score
7.6
IBM Cognos offers scalable solutions, supporting large deployments with proper server architecture, powerful hardware, and seamless software integration.
Sentiment score
7.0
ThoughtSpot scales well with Snowflake integration but faces governance issues, lacking advanced features, impacting user role management.
It can be scaled out to other teams, but requires building cubes and implementing policies.
The platform does not have technical problems with scaling data or connections.
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
Scalability depends on your contract with them, whether it's consumption-based or row-based.
 

Stability Issues

Sentiment score
7.3
IBM Cognos is praised for stability and performance, surpassing competitors, with minor issues often due to server configuration.
Sentiment score
7.6
ThoughtSpot is reliable with large datasets but faces integration issues and delays in updates and resizing.
I rate the stability of this solution as nine out of ten, indicating it is highly stable.
The upgrades are smooth with no downtime, which is super important.
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
 

Room For Improvement

IBM Cognos needs UI upgrades, better data visualization, improved performance, and advanced self-service features to compete with rivals.
ThoughtSpot needs enhanced visualization, geospatial reporting, and customization to compete with Power BI and Tableau's advanced features.
There is room for improvement in self-service analytics and predictiveness.
Currently, it is not as customizable as the options available on Power BI or Tableau.
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
Handling governance when there are many models and dashboards is complex.
 

Setup Cost

IBM Cognos is costlier but offers extensive features, complex licensing, and competitive SaaS options for SMEs, emphasizing negotiation.
ThoughtSpot offers flexible and competitive pricing, appealing to smaller enterprises, with rates between Power BI and Tableau.
I rate pricing as a four, meaning it is more expensive compared to other solutions.
ThoughtSpot's pricing is reasonable and in line with other BI tools.
HubSpot is expensive.
 

Valuable Features

IBM Cognos offers powerful analytics, flexible reporting, strong visualization, and robust security with scalability and ease of use.
ThoughtSpot enables users to intuitively analyze data independently, supporting decision-making with fast performance and seamless database connectivity.
IBM Cognos is a robust governed platform with significant security features and provides excellent graphics and reporting.
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
The main core of HubSpot is to create models, connect data pipelines, and create business models and dashboards on top of them.
ThoughtSpot excels in being self-service oriented, allowing users who aren't developers to easily create their own reports and visualizations, making it very intuitive.
 

Categories and Ranking

IBM Cognos
Ranking in BI (Business Intelligence) Tools
7th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
134
Ranking in other categories
Reporting (4th)
ThoughtSpot
Ranking in BI (Business Intelligence) Tools
21st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
Data Visualization (16th), Embedded BI (8th)
 

Mindshare comparison

As of March 2025, in the BI (Business Intelligence) Tools category, the mindshare of IBM Cognos is 3.6%, down from 4.2% compared to the previous year. The mindshare of ThoughtSpot is 1.4%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

AMOL JAJU - PeerSpot reviewer
Offers ad hoc analysis reports and good for operational dashboarding
There used to be many valuable features, but in the last three or four years, whatever IBM is doing with enhancements, it has taken a lot of time to build and develop. But the best usage of Cognos is the ad hoc analysis reports. I really like that. Our customers also like that. But now the usage of Cognos and OBIE is reduced by various business users because people and business users are now more focused on analytics, slice and dice, and the dashboard, and the widgets.
Sushma Polavarapu - PeerSpot reviewer
Creates user-friendly analysis environments for large datasets
The tool is user-friendly for the end users. It is primarily a search-based tool. Users do not need a technical background to work directly on the dataset. Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily. ThoughtSpot is fast, even with one to ten terabytes of data.
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Comparison Review

it_user79932 - PeerSpot reviewer
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Educational Organization
57%
Financial Services Firm
7%
Computer Software Company
4%
Manufacturing Company
4%
Financial Services Firm
23%
Computer Software Company
11%
Manufacturing Company
11%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
What do you like most about IBM Cognos?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement with IBM Cognos?
There is room for improvement in self-service analytics and predictiveness.
What do you like most about ThoughtSpot?
It's easy to drill down or expand data to get more details right out of the box.
What is your experience regarding pricing and costs for ThoughtSpot?
I like the pricing structure. I get billed by how much data I put in, not how many people are looking at the data. It's better for me as I can control pricing a bit more easily.
What needs improvement with ThoughtSpot?
The visualization customization needs improvement. Currently, it is not as customizable as the options available on Power BI or Tableau. It mainly offers basic chart options.
 

Comparisons

 

Also Known As

Cognos, Cognos Analytics, IBM Cognos Analytics
No data available
 

Overview

 

Sample Customers

More than 23,000 leading organizations across multiple industries use Cognos. Some examples of Cognos customers include BMW Financial Services, Quinte Health Care, Troy Corporation, Michigan State University, and GKN Land System.
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about IBM Cognos vs. ThoughtSpot and other solutions. Updated: January 2025.
839,255 professionals have used our research since 2012.