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Alluvio Aternity Reviews

Vendor: Riverbed
4.2 out of 5
2,330 followers
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What is Alluvio Aternity?

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Alluvio Aternity mindshare

As of February 2025, the mindshare of Alluvio Aternity in the Digital Experience Monitoring (DEM) category stands at 8.2%, down from 9.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM)

PeerAnalyst reports

TypeTitleDate
CategoryDigital Experience Monitoring (DEM)Feb 24, 2025Download
ProductReviews, tips, and advice from real usersFeb 24, 2025Download
ComparisonAlluvio Aternity vs NexthinkFeb 24, 2025Download
ComparisonAlluvio Aternity vs SysTrackFeb 24, 2025Download
ComparisonAlluvio Aternity vs ThousandEyesFeb 24, 2025Download
Suggested products
TitleRatingMindshareRecommending
Nexthink4.329.2%100%23 interviewsAdd to research
ControlUp4.310.8%100%11 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
23%
Manufacturing Company
12%
Government
11%
Computer Software Company
9%
Insurance Company
6%
Energy/Utilities Company
4%
Healthcare Company
4%
Educational Organization
3%
Retailer
3%
Non Profit
2%
Real Estate/Law Firm
2%
Legal Firm
2%
Comms Service Provider
2%
Construction Company
2%
Media Company
2%
University
2%
Pharma/Biotech Company
1%
Logistics Company
1%
Hospitality Company
1%
Outsourcing Company
1%
Wholesaler/Distributor
1%
Transportation Company
1%
Marketing Services Firm
1%
Performing Arts
1%
Mining And Metals Company
1%
Agriculture
1%

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Alluvio Aternity customers

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Alluvio Aternity reviews

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RD
Head of Cyber Security Engineering & Oversight at a media company with 10,001+ employees
Verified user of Alluvio Aternity
Sep 23, 2020
Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data

Pros

"The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."

Cons

"Potentially, the one thing that could probably help with better levels of enterprise adoption is around creating the application monitoring signatures. That process can be a little bit difficult. If one thing could be simplified a little bit, it would be the application monitoring signature creation process."
BS
Team Lead - IT Collaboration at a retailer with 10,001+ employees
Verified user of Alluvio Aternity
Aug 31, 2020
Provides us with real-time monitoring and covers desktop applications

Pros

"The most valuable feature is the alerting. As soon as we click on an incident, it takes us directly to the problematic PC. It's a direct solution. We click on an alert and it takes us to the incident details. The details show in different colors, in a graphical representation, and I like that the most. "

Cons

"When it comes to what is called creating signatures, it's not easy for a non-coding person for desktop applications. You need to run the recording and you need to have some exposure and knowledge. That is an area where they can improve. For web applications, they have the Web Activity Creator and that's an awesome and easy tool. Anybody can use it and capture the signatures. With the desktop applications it's a little more cumbersome and difficult."
Find out what your peers are saying about Alluvio Aternity. Updated February 2025
838,769 professionals have used our research since 2012.
PeerSpot user
IT Technical Specialist at a financial services firm with 10,001+ employees
Verified user of Alluvio Aternity
Sep 2, 2020
Product version discussed: 11
Helps us know where the problem is with fault domain isolation, but granularity of alerting and reporting needs work

Pros

"As a financial institution, we have a lot of applications that are either written internally or bought from a vendor and customized for us. Having a tool that lets us monitor specific transactions in those applications allows us to focus on the transactions that are important to the business."

Cons

"The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use."
Caillin Peacock - PeerSpot user
Solutions Specialist at a financial services firm with 51-200 employees
Verified user of Alluvio Aternity
Nov 14, 2022
Enables us to be a lot more agile and proactive in troubleshooting endpoint issues thanks to accurate UX scoring

Pros

"There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score."

Cons

"I would like to see more granular performance counters collected and viewable from the endpoints. That would be great."
ZA
Service Designer at a financial services firm with 10,001+ employees
Verified user of Alluvio Aternity
Sep 8, 2020
The beauty is in the metrics, enabling our teams to improve device and application performance

Pros

"DEM-Q (Digital Experience Management Quadrant) is very useful. This is where they stand out with their dashboard, because it gives us a picture of how our company is doing compared to the other businesses out there."

Cons

"We are waiting for the GA release of their agent. I hope they can do better when they release their endpoint agents. Right now, we are not able to measure some applications, core applications, because it's relying on a specific version of the agent and that agent has not come out yet and there's no ETA. I would like to see them speed up time to market when they release agents."
PeerSpot user
Director GWMS Development at a financial services firm with 10,001+ employees
Verified user of Alluvio Aternity
Sep 7, 2020
Product version discussed: 11
Reduces the amount of time that we spend debugging issues

Pros

"It is a tool that helps me check users' computers really quickly without having a help desk administrator logging in and doing analysis. Anyone who has access to Aternity, including our support team, can log onto Aternity and do a quick, basic analysis."

Cons

"Right now, the user information being displayed by Aternity is received from AD. Ideally, we would like to see integration with other sources for user information, like other databases, so we are not limited to AD. "
PeerSpot user
Endpoint Administration Manager at a financial services firm with 1,001-5,000 employees
Verified user of Alluvio Aternity
Sep 17, 2020
Makes us more proactive - we can determine how many users could be affected by a problem reported by one user

Pros

"We've looked at the Digital Experience Management Quadrant (DEM-Q) to see how our digital experience compares to others who use the solution. We have used that to see how we are trending and it gives us some insight into areas that we might need to focus more on. That's helpful."

Cons

"Aternity doesn't currently provide metrics about actual employee experience of all business-critical apps. It's something you have to build out. It's not 'canned' that way and there is a lot of configuration that you have to do to the environment to collect the data you want to collect and that is important to you."
PeerSpot user
IT Manager | Digital Employee Engineering | End User Product Engineering at a consultancy with 10,001+ employees
Verified user of Alluvio Aternity
Dec 3, 2020
Product version discussed: SaaS
Gives us application visibility into user activities

Pros

"Aternity's Digital Experience Management Quadrant (DEM-Q) has been a game changer for us. While knowing your own metrics is nice, if you don't know how you compare to others or what the numbers should be, then it doesn't tell you much. This solution puts that into context (if we are doing better than others or worse), which helps us prioritize where we want to focus and do improvements versus that's just how slow it's supposed to be. It's also great in communicating what we are doing and why we're doing it to our IT leadership teams, by saying, while we're pretty far behind others in certain categories, the time and changes for our prioritizations are justified."

Cons

"I would like to get more granular detail. In regards to defining the applications and activities upfront, that can be challenging. Simplifying that would be a big win. One of the things that I know they are already working on is a verbose mode. "