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Alluvio Aternity vs Nexthink comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024
 

Categories and Ranking

Alluvio Aternity
Ranking in Digital Experience Monitoring (DEM)
5th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
37
Ranking in other categories
Application Performance Monitoring (APM) and Observability (35th), Mobile APM (4th)
Nexthink
Ranking in Digital Experience Monitoring (DEM)
1st
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Digital Experience Monitoring (DEM) category, the mindshare of Alluvio Aternity is 10.2%, down from 12.2% compared to the previous year. The mindshare of Nexthink is 36.1%, down from 38.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM)
 

Featured Reviews

Caillin Peacock - PeerSpot reviewer
Enables us to be a lot more agile and proactive in troubleshooting endpoint issues thanks to accurate UX scoring
There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score. A lot of tools will do a similar thing, but they will do it indirectly and it's not always relevant. The Aternity score is on the money pretty much every time. The Digital Experience Index (DXI) feature is also very valuable. We've incorporated it into the KPIs for our endpoint team. We can use that as a benchmark to improve our goals and our environment, and for ongoing life cycle improvement.
Ronny Sonck - PeerSpot reviewer
Assists in making decisions regarding device replacements for non-compliant or malfunctioning devices that cannot support Windows 11
Nexthink has evolved from its previous versions, shifting its focus towards security. While they do not position themselves solely as a security tool, they offer valuable information. It's beneficial that they continue providing discount information as they have before without introducing additional vulnerabilities. Nexthink's strength lies in providing a comprehensive overview, including application vulnerability assessments. Nexthink is actively developing artificial intelligence capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is useful for working out whether there are any issues in the network or between the endpoints. It is also useful for working out any performance issues. It has been useful for a lot of stuff around Teams. Our customers like to know what's happening with Teams when they call in. It is helpful for easily profiling users. It records all the applications that are being used for each user, and you can see what users are doing. It is very good in terms of performance. You don't have to wait forever to try and get reports or results. It is quite quick to get everything that you need out of the software."
"While it also provides desktop metrics, the main thing we use it for is monitoring our applications."
"The most valuable feature for me is being able to monitor the productivity of every employee in the company as well as third-party, outsourced companies that work on our behalf."
"There are also built-in activities that let you measure things like preview mail, open address book, and send mail. Those are the activities that we are able to get measurements on, and those are things we have not seen in other software monitoring tools."
"The most valuable features for us are the Incident Management dashboard, Application Status dashboard, and Activity Analysis UI."
"We've looked at the Digital Experience Management Quadrant (DEM-Q) to see how our digital experience compares to others who use the solution. We have used that to see how we are trending and it gives us some insight into areas that we might need to focus more on. That's helpful."
"The dashboards of this platform are the most valuable, especially the Desktop Health dashboard."
"The most valuable feature is the alerting. As soon as we click on an incident, it takes us directly to the problematic PC. It's a direct solution. We click on an alert and it takes us to the incident details. The details show in different colors, in a graphical representation, and I like that the most."
"The solution has reduced the time it takes to resolve issues."
"Nexthink's best features are Engage and Act, which we use in combination for self-healing use cases."
"The initial setup is very simple."
"Nexthink allows our customers to have visibility into their whole environment and security. And it lets you install the agent as a package for selected users instead of every user. This helps cut down on the delay involved in a bulk installation."
"We have found the combination of analytics and automation in this solution to be very valuable to our organization, as it allows for us to perform auto-resolution on customer issues."
"The solution is stable."
"The solution’s visualizations are very good. It's very easy to use them... We can give our senior managers, our directors, and our partners a dashboard at a very high level. They can very easily start to drill down by clicking through the dashboard and find stuff that doesn't look right. And our technical teams can use the same thing to identify problems in specific locations."
"The search engine functionality that Nexthink has on the finder is terrific."
 

Cons

"I think the workflow needs improvement"
"Reports were a lot easier in the older versions"
"It all comes in pretty nice looking charts and things, but we have a hard time pulling out hard data, which is usually what you'll need if you're trying to be actionable."
"The licensing model doesn't suit the market we are in and has room for improvement."
"Being able to add custom monitoring to dashboards would be nice. Right now, if you want to monitor the value of a registry key on your systems, to get that added into the dashboard you have to reach out to Aternity so they can start looking for that value. It would be interesting if that were more of a self-serve function."
"I would improve the dashboard, the presentation player."
"Some of the dashboarding and reporting on the analytics side could be improved. I think they realize it. Obviously, some of the desktop monitoring metrics always can be improved."
"I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version."
"We need some guidance from the Nexthink team on some of the new features they are releasing and how best to use them."
"We would like better connectivity with SCCM for on-premises infrastructure and autopilot for cloud deployment."
"In our company, we can't deploy anything from Nexthink the way we can deploy from any other endpoint solutions. It is not possible to create any dashboard in Nexthink...One should be able to schedule monitoring in Nexthink."
"We've had some issues integrating Nexthink with the cloud, so there are some delays in bandwidth, causing it to slow down a little. If they added better integration with the public cloud, I would be more likely to recommend it to customers."
"Nexthink could have better integration with ITSM tools - at the moment, they only integrate with ServiceNow, so adding other tools, like HP SMAX, would be very useful."
"The stability of this solution could be greatly improved to avoid performance issues."
"The solution could use better automation and less coding. Since I am part of the administrative background, I'm not completely into the development side. I'm not well versed in coding."
"There could be a streamlined NQL and SQL query functionality, as it can be complex. An easier way to modify queries would be beneficial for the product."
 

Pricing and Cost Advice

"I thought the price for Alluvio Aternity was reasonable, but we had difficulty selling it in our market due to the minimum number of agents required for deployment, which I believe was around 500."
"The pricing is reasonable for the value that it gives because it does allow you to measure the cost ramifications of direct productivity loss for spends in both your infrastructure and on endpoints."
"The price for Alluvio Aternity is favorable."
"It's not a cheap product. There are no two ways about that. If you compare it with a couple of the other solutions operating in the space, it might be on the slightly more expensive side, but it is one of those tools where, once you've got it, you understand the true value. You will get that money back."
"We always try to reduce costs and purchase the Alluvio Aternity Essentials license."
"The solution's price is pretty comparable to the industry."
"In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
"If the scale of your monitoring will be to go everywhere in an organization, a site license is key."
"Nexthink can pay for itself quickly if you identify and complete the most valuable use cases. The tool can do so much that to purely compare the price in a static way to other tools in your arsenal would be a mistake. If you do a more dynamic comparison that’s based on the overall functionality and use cases possible then it comes out cheaper. You need to consider it a relative measurement against potential use cases, size of the organization, maturity of organization, etc."
"There are certain layers when it comes to pricing. The product has three layers and these layers are associated with certain sources. For example, the top layer have the premium services and the bottom layer has the basic services."
"I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use."
"I have seen it help improve the user experience scores. This helped clients to save costs on another tool that they were trying to deploy in order to improve the user experience by just deploying some scripts. We were able to identify the issues and help them remediate those using our help. The process does not take much time and it provided background on end user performance. Therefore, they were able to save a lot, e.g., for approximately 50,000 endpoints at two dollars per machine per year, that is about $100,000 in savings."
"With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
12%
Government
12%
Computer Software Company
10%
Financial Services Firm
17%
Manufacturing Company
12%
Computer Software Company
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What is your experience regarding pricing and costs for Aternity?
The solution's price is pretty comparable to the industry.
What do you like most about Nexthink?
Nexthink saves a lot of time for the technicians who work on the troubleshooting side...Nexthink provides its users with a very good point of overview and presentation.
What is your experience regarding pricing and costs for Nexthink?
The product has a fixed monthly price and service cost, which varies based on the features. I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.
What needs improvement with Nexthink?
There could be a streamlined NQL and SQL query functionality, as it can be complex. An easier way to modify queries would be beneficial for the product.
 

Comparisons

 

Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
No data available
 

Learn More

 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
https://www.nexthink.com/custo...
Find out what your peers are saying about Alluvio Aternity vs. Nexthink and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.