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1E vs Nexthink comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

1E
Ranking in Digital Experience Monitoring (DEM)
12th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Nexthink
Ranking in Digital Experience Monitoring (DEM)
1st
Average Rating
8.6
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Digital Experience Monitoring (DEM) category, the mindshare of 1E is 2.2%, up from 0.2% compared to the previous year. The mindshare of Nexthink is 35.8%, down from 38.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM)
 

Featured Reviews

Ronny Sonck - PeerSpot reviewer
Apr 25, 2024
Assists in making decisions regarding device replacements for non-compliant or malfunctioning devices that cannot support Windows 11
We use the solution for compliance and experience scoring The experience centre is one of the most valuable features; the other is the benchmarking. It gives you an easy way to use it. I have some one-page overviews; you can drill down the effect per element. You can use it to start improving…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"There are certain layers when it comes to pricing. The product has three layers and these layers are associated with certain sources. For example, the top layer have the premium services and the bottom layer has the basic services."
"I would rate the tool's pricing a nine out of ten. The tool's pricing model is pay-as-you-use."
"Nexthink can pay for itself quickly if you identify and complete the most valuable use cases. The tool can do so much that to purely compare the price in a static way to other tools in your arsenal would be a mistake. If you do a more dynamic comparison that’s based on the overall functionality and use cases possible then it comes out cheaper. You need to consider it a relative measurement against potential use cases, size of the organization, maturity of organization, etc."
"I have seen it help improve the user experience scores. This helped clients to save costs on another tool that they were trying to deploy in order to improve the user experience by just deploying some scripts. We were able to identify the issues and help them remediate those using our help. The process does not take much time and it provided background on end user performance. Therefore, they were able to save a lot, e.g., for approximately 50,000 endpoints at two dollars per machine per year, that is about $100,000 in savings."
"With this implementation of the Act and Engage module, I believe that there is a one-time fee for a two-month period, which is for the support team to make additional customizations."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Manufacturing Company
12%
Computer Software Company
12%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Nexthink?
Nexthink saves a lot of time for the technicians who work on the troubleshooting side...Nexthink provides its users with a very good point of overview and presentation.
What is your experience regarding pricing and costs for Nexthink?
The product has a fixed monthly price and service cost, which varies based on the features. I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.
What needs improvement with Nexthink?
There could be a streamlined NQL and SQL query functionality, as it can be complex. An easier way to modify queries would be beneficial for the product.
 

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Sample Customers

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https://www.nexthink.com/custo...
Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM). Updated: September 2024.
814,528 professionals have used our research since 2012.