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Liquidware Stratusphere UX vs Nexthink comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
No sentiment score available
Nexthink's customer service receives varied feedback, with praise for responsiveness and effectiveness but criticism for initial delays.
 

Room For Improvement

No sentiment score available
Sentiment score
5.4
Nexthink users require IoT support, improved alerting, automation, ITSM integration, performance, reporting, patch management, and enhanced documentation.
 

Scalability Issues

No sentiment score available
Sentiment score
9.0
Nexthink is highly scalable, especially in the cloud, though on-premises scaling may require vendor assistance and careful planning.
 

Setup Cost

No sentiment score available
No sentiment score available
Nexthink offers dynamic pricing, generally cost-effective for bulk purchases, favoring cloud use with positive user feedback on pricing.
 

Stability Issues

No sentiment score available
Sentiment score
9.4
Nexthink is stable and reliable, swiftly resolving bugs despite occasional network issues and frequent updates affecting data integrity.
 

Valuable Features

No sentiment score available
Sentiment score
7.9
Nexthink enhances IT support with advanced monitoring, automation, and analytics, improving security, user satisfaction, and system performance.
 

Categories and Ranking

Liquidware Stratusphere UX
Ranking in Digital Experience Monitoring (DEM)
7th
Average Rating
8.0
Reviews Sentiment
5.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Nexthink
Ranking in Digital Experience Monitoring (DEM)
1st
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Digital Experience Monitoring (DEM) category, the mindshare of Liquidware Stratusphere UX is 4.8%, up from 4.5% compared to the previous year. The mindshare of Nexthink is 35.8%, down from 38.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM)
 

Featured Reviews

Manjit Chakravarty - PeerSpot reviewer
Good performance monitoring, stable, and scalable
The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps. I have worked as an operations engineer, implementation engineer, and architect in India. However, the solution is not readily available to every customer. For example, if a company purchases a license and implements the solution, the BAU operation team may be unfamiliar with the product. The solution provides some free training and videos on its website, but it could improve its training and support for customers who purchase a license. Additionally, I have found it difficult to get support for production-related issues. The solution could improve its response time for these issues.
Ronny Sonck - PeerSpot reviewer
Assists in making decisions regarding device replacements for non-compliant or malfunctioning devices that cannot support Windows 11
Nexthink has evolved from its previous versions, shifting its focus towards security. While they do not position themselves solely as a security tool, they offer valuable information. It's beneficial that they continue providing discount information as they have before without introducing additional vulnerabilities. Nexthink's strength lies in providing a comprehensive overview, including application vulnerability assessments. Nexthink is actively developing artificial intelligence capabilities.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Healthcare Company
11%
Educational Organization
9%
Financial Services Firm
16%
Manufacturing Company
12%
Computer Software Company
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Liquidware Stratusphere UX?
There are a lot of customization options, such as creating your own tables and more. You have the option to make whatever you like and see whatever you want.
What is your experience regarding pricing and costs for Liquidware Stratusphere UX?
The solution is not too expensive compared to other alternatives.
What needs improvement with Liquidware Stratusphere UX?
The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high.
What do you like most about Nexthink?
Nexthink saves a lot of time for the technicians who work on the troubleshooting side...Nexthink provides its users with a very good point of overview and presentation.
What is your experience regarding pricing and costs for Nexthink?
The product has a fixed monthly price and service cost, which varies based on the features. I rate the product’s pricing a six out of ten, where one is cheap, and ten is expensive.
What needs improvement with Nexthink?
There could be a streamlined NQL and SQL query functionality, as it can be complex. An easier way to modify queries would be beneficial for the product.
 

Learn More

Video not available
 

Overview

 

Sample Customers

U.S. Defense Agency, Phoenix Central School District, Homesteaders Life, United Arab Bank, Rolls-Royce
https://www.nexthink.com/custo...
Find out what your peers are saying about Liquidware Stratusphere UX vs. Nexthink and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.