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ControlUp vs Liquidware Stratusphere UX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
ControlUp's customer service is responsive and knowledgeable, though some users report mixed feelings about initial responsiveness and scalability.
No sentiment score available
 

Room For Improvement

Sentiment score
6.0
ControlUp needs better integration, enhanced reporting, refined GUI, improved Azure integration, and more features for monitoring and automation.
No sentiment score available
 

Scalability Issues

Sentiment score
8.0
ControlUp provides scalable solutions with flexible monitoring, despite cloud advantages and on-premises limitations impacting costs and setup adjustments.
No sentiment score available
 

Setup Cost

No sentiment score available
ControlUp offers tiered annual licenses with possible hidden costs, yet users find it competitively priced with extensive features.
No sentiment score available
 

Stability Issues

Sentiment score
9.1
ControlUp is stable and reliable, though large deployments face challenges; users value responsive support and ongoing improvements.
No sentiment score available
 

Valuable Features

Sentiment score
8.6
ControlUp enhances infrastructure management with real-time insights, automation, and AI, improving efficiency and user experience through centralized analysis.
No sentiment score available
 

Categories and Ranking

ControlUp
Ranking in Digital Experience Monitoring (DEM)
5th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
11
Ranking in other categories
IT Infrastructure Monitoring (36th)
Liquidware Stratusphere UX
Ranking in Digital Experience Monitoring (DEM)
7th
Average Rating
8.0
Reviews Sentiment
5.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Digital Experience Monitoring (DEM) category, the mindshare of ControlUp is 14.7%, up from 12.5% compared to the previous year. The mindshare of Liquidware Stratusphere UX is 4.8%, up from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM)
 

Featured Reviews

Richasvi Tripathi - PeerSpot reviewer
Used to monitor several devices, but most reports do not give information of all the devices
We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.
Manjit Chakravarty - PeerSpot reviewer
Good performance monitoring, stable, and scalable
The main challenge for this solution is its lack of availability for training and in-depth troubleshooting steps. I have worked as an operations engineer, implementation engineer, and architect in India. However, the solution is not readily available to every customer. For example, if a company purchases a license and implements the solution, the BAU operation team may be unfamiliar with the product. The solution provides some free training and videos on its website, but it could improve its training and support for customers who purchase a license. Additionally, I have found it difficult to get support for production-related issues. The solution could improve its response time for these issues.
report
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Healthcare Company
12%
Manufacturing Company
8%
Financial Services Firm
16%
Computer Software Company
12%
Healthcare Company
11%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?
Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.
What needs improvement with ControlUp Real-time?
We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 20000...
What is your primary use case for ControlUp Real-time?
We use the tool to monitor approximately 2,00,000 devices for a client. We check how the devices are doing in terms of hardware and software. We also check their health and alerts every day. If som...
What do you like most about Liquidware Stratusphere UX?
There are a lot of customization options, such as creating your own tables and more. You have the option to make whatever you like and see whatever you want.
What is your experience regarding pricing and costs for Liquidware Stratusphere UX?
The solution is not too expensive compared to other alternatives.
What needs improvement with Liquidware Stratusphere UX?
The time taken by the solution for the data to load should be improved. It was pretty high in some instances. The latency for some stuff to load up was pretty high.
 

Learn More

Video not available
 

Overview

 

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
U.S. Defense Agency, Phoenix Central School District, Homesteaders Life, United Arab Bank, Rolls-Royce
Find out what your peers are saying about ControlUp vs. Liquidware Stratusphere UX and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.