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1E vs ControlUp comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
8.0
ControlUp provides scalable solutions with flexible monitoring, despite cloud advantages and on-premises limitations impacting costs and setup adjustments.
 

Valuable Features

No sentiment score available
Sentiment score
8.6
ControlUp enhances infrastructure management with real-time insights, automation, and AI, improving efficiency and user experience through centralized analysis.
 

Room For Improvement

No sentiment score available
Sentiment score
6.0
ControlUp needs better integration, enhanced reporting, refined GUI, improved Azure integration, and more features for monitoring and automation.
 

Stability Issues

No sentiment score available
Sentiment score
9.1
ControlUp is stable and reliable, though large deployments face challenges; users value responsive support and ongoing improvements.
 

Customer Service

No sentiment score available
No sentiment score available
ControlUp's customer service is responsive and knowledgeable, though some users report mixed feelings about initial responsiveness and scalability.
 

Setup Cost

No sentiment score available
No sentiment score available
ControlUp offers tiered annual licenses with possible hidden costs, yet users find it competitively priced with extensive features.
 

Categories and Ranking

1E
Ranking in Digital Experience Monitoring (DEM)
12th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
ControlUp
Ranking in Digital Experience Monitoring (DEM)
5th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
11
Ranking in other categories
IT Infrastructure Monitoring (36th)
 

Mindshare comparison

As of November 2024, in the Digital Experience Monitoring (DEM) category, the mindshare of 1E is 2.2%, up from 0.2% compared to the previous year. The mindshare of ControlUp is 14.7%, up from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM)
 

Featured Reviews

Richasvi Tripathi - PeerSpot reviewer
Used to monitor several devices, but most reports do not give information of all the devices
We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.
report
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
14%
Healthcare Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for ControlUp Real-time?
Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.
What needs improvement with ControlUp Real-time?
We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 20000...
What is your primary use case for ControlUp Real-time?
We use the tool to monitor approximately 2,00,000 devices for a client. We check how the devices are doing in terms of hardware and software. We also check their health and alerts every day. If som...
 

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Sample Customers

Information Not Available
B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Find out what your peers are saying about Nexthink, Lakeside Software, Riverbed and others in Digital Experience Monitoring (DEM). Updated: November 2024.
816,406 professionals have used our research since 2012.