Service and Support
AutomationEdge's support is praised for being helpful, quick, and knowledgeable, with evaluations rated from three to nine out of ten. Users find the team responsive, assessing issues methodically and providing solutions. However, some mention the need for improvements in resource availability and domain data support. While technical help is commended by multiple users, feedback on speed and efficiency varies, indicating a mix of experiences with service quality.
Deployment
Many users found AutomationEdge's initial setup straightforward, especially those with prior experience or a trained team. However, novices or complex installations may face challenges. On-premise setups should be quick, but larger deployments take longer. Support teams aid in maintenance, although users suggest operational improvements. Time for full implementation varies, requiring one to three individuals based on project size. Regardless, familiarity with AutomationEdge is crucial for an easy setup process.
Scalability
AutomationEdge demonstrates varied scalability capabilities. Many users acknowledge it can accommodate additional users and licenses, with some rating scalability highly. A few suggest it ranks moderately, though most appreciate its ability to support technological advancements and geographical scaling. Several companies utilize AutomationEdge across different business units, while others anticipate expanding licenses and user numbers. Feedback indicates potential for handling larger projects without significant issues.
Stability
Users find AutomationEdge to be consistently stable, with many rating its stability nine out of ten. They report minimal issues during use, particularly with the cloud version. It performs reliably, earning an excellent stability reputation. Most ratings reflect confidence in its dependable functionality within various environments. Some users rate the stability an eight out of ten, but no severe concerns are highlighted. AutomationEdge is trusted for its robust performance and reliability.