AutomationEdge vs EdgeVerve AssistEdge RPA comparison

AutomationEdge and Infosys are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #12 with an average rating of 8.1, while Infosys is ranked #29 with an average rating of 6.8. AutomationEdge holds a 0.9% mindshare in RPA, compared to Infosys’s 0.7% mindshare. Additionally, 84% of AutomationEdge users are willing to recommend the solution, compared to 80% of Infosys users who would recommend it.

AutomationEdge

Read 12 AutomationEdge reviews

1,106 Views
782 Comparison Views

84% willing to recommend

EdgeVerve AssistEdge RPA

Read 5 EdgeVerve AssistEdge RPA reviews

881 Views
595 Comparison Views

80% willing to recommend

AutomationEdge

EdgeVerve AssistEdge RPA

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 4, 2024

EdgeVerve AssistEdge RPA and AutomationEdge are competing RPA solutions known for their distinct features and integration abilities. Data suggests that AutomationEdge may have an advantage due to cost-efficiency and scalability, making it attractive for enterprises seeking extensive automation solutions.

Features: EdgeVerve AssistEdge RPA offers robust automation capabilities with AI integration, enhancing operational efficiency. It features strong analytics tools that provide deep insights. AutomationEdge stands out with pre-built plugins for rapid implementation and advanced machine learning capabilities. Its strong integration abilities offer a wide range of applications, which can be advantageous in various IT and non-IT processes.

Room for Improvement: EdgeVerve AssistEdge RPA could enhance its customization options and improve integration with non-legacy systems. Additional flexibility in AI functionalities and real-time analytics enhancement could be beneficial. AutomationEdge could expand its documentation for streamlined training and increase feature updates for evolving tech challenges. Enhancing its user interface and providing more personalization in its deployment process would further improve the user experience.

Ease of Deployment and Customer Service: EdgeVerve AssistEdge RPA provides streamlined deployment with guided assistance for a rapid setup and offers comprehensive support services. AutomationEdge offers efficient cloud and on-premises deployment options, ensuring smooth transitions. It provides proactive customer support, which is crucial for companies focusing on seamless implementation and swift issue resolution.

Pricing and ROI: EdgeVerve AssistEdge RPA offers competitive pricing, which requires careful consideration of customization and integration costs for maximizing ROI. It provides long-term cost efficiency suitable for businesses with existing systems that need enhancement. AutomationEdge demands a higher initial investment but offers substantial agility and expansion capabilities, potentially leading to a higher ROI by effectively accelerating digital transformation processes.

To learn more, read our detailed AutomationEdge vs. EdgeVerve AssistEdge RPA Report (Updated: December 2024).

Buyer's Guide

AutomationEdge vs. EdgeVerve AssistEdge RPA

December 2024

Download the complete report

Helped 824,067 peers since 2012

Categories and Ranking

AutomationEdge

Ranking in Robotic Process Automation (RPA)

12th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

EdgeVerve AssistEdge RPA

Ranking in Robotic Process Automation (RPA)

29th

Average Rating

6.8

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Robotic Process Automation (RPA) category, the mindshare of AutomationEdge is 0.9%, down from 1.0% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

BhargavJotva

Associate Manager - Retail Banking Operation at IDFCFIRST

An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch

The initial setup of AutomationEdge was satisfactory for our company. For deployment for a large process, it will take around two months to develop the process. Else, it can be done in fifteen days. My organization gets to automate the banking processes using the solution. There are different requirements for different departments. Finance departments need something to automate their processes, and the requirements may vary for the information management department. There is a different type of automation requirement if there are some secretive documents that we have to keep on triggering mail.

Read full review

Rusty Bradford

Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees

The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded

Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."

"It is a valuable tool for developing efficient solutions, especially in finance and banking."

"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."

"The support from the vendor is very good."

"The most valuable feature of AutomationEdge is creating accounts."

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

More AutomationEdge pros

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"Good email automation and XL automation."

Cons

"They could provide more technologies for IT and security to enhance machine learning capabilities."

"It's not an intuitive tool."

"With the solution, customizing software can be time-consuming."

"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."

"AutomationEdge's primary issue is its price point, especially compared to other products."

"The price of the solution could be improved."

"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."

"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."

More AutomationEdge cons

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

"Lacks integration with third party tools."

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

Pricing and Cost Advice

"I give the price of the solution a nine out of ten."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"It is expensive but its value can justify the cost."

"The product is available at the lowest price."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

See recommendations

824,067 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

17%

Manufacturing Company

10%

Energy/Utilities Company

Manufacturing Company

21%

Financial Services Firm

13%

Energy/Utilities Company

13%

Computer Software Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about AutomationEdge?

It helps us with cost optimization and easy implementation.

See all answers

What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

See all answers

What needs improvement with AutomationEdge?

AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that offer similar solutions as part of broader agreements. Competing against such b...

See all answers

What do you like most about EdgeVerve AssistEdge RPA?

The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial.

See all answers

What needs improvement with EdgeVerve AssistEdge RPA?

There should be more activities. Like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities for any company, so we're still b...

See all answers

What is your primary use case for EdgeVerve AssistEdge RPA?

We use it to scrape websites. We scrape the updates and provide the details as a database to the user. We use AssistEdge to process and compare data on websites. Then, there is a process automation...

See all answers

Comparisons

UiPath vs AutomationEdge

Compared 37% of the time

Automation Anywhere vs AutomationEdge

Compared 32% of the time

Microsoft Power Automate vs AutomationEdge

Compared 31% of the time

More AutomationEdge Competitors

UiPath vs EdgeVerve AssistEdge RPA

Compared 64% of the time

Automation Anywhere vs EdgeVerve AssistEdge RPA

Compared 24% of the time

Microsoft Power Automate vs EdgeVerve AssistEdge RPA

Compared 12% of the time

More EdgeVerve AssistEdge RPA Competitors

Product Reports

Buyer's Guide

AutomationEdge

December 2024

Download AutomationEdge product report

Buyer's Guide

Robotic Process Automation (RPA)

November 2024

Download EdgeVerve AssistEdge RPA product report

Also Known As

No data available

AssistEdge RPA

Learn More

AutomationEdge

Infosys

Overview

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.

AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.

Sample Customers

Smart Dubai Government (SDG)

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

Buyer's Guide

AutomationEdge vs. EdgeVerve AssistEdge RPA

December 2024

Free Report: AutomationEdge vs. EdgeVerve AssistEdge RPA

Find out what your peers are saying about AutomationEdge vs. EdgeVerve AssistEdge RPA and other solutions. Updated: December 2024.

DOWNLOAD NOW

824,067 professionals have used our research since 2012.

See our AutomationEdge vs. EdgeVerve AssistEdge RPA report.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.