AutomationEdge vs EdgeVerve AssistEdge RPA comparison

AutomationEdge and Infosys are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #12 with an average rating of 8.1, while Infosys is ranked #30 with an average rating of 6.8. AutomationEdge holds a 0.9% mindshare in RPA, compared to Infosys’s 0.7% mindshare. Additionally, 84% of AutomationEdge users are willing to recommend the solution, compared to 80% of Infosys users who would recommend it.

AutomationEdge

Read 12 AutomationEdge reviews

1,183 Views
832 Comparison Views

84% willing to recommend

EdgeVerve AssistEdge RPA

Read 5 EdgeVerve AssistEdge RPA reviews

921 Views
623 Comparison Views

80% willing to recommend

AutomationEdge

EdgeVerve AssistEdge RPA

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between AutomationEdge and EdgeVerve AssistEdge RPA based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed AutomationEdge vs. EdgeVerve AssistEdge RPA Report (Updated: October 2024).

Buyer's Guide

AutomationEdge vs. EdgeVerve AssistEdge RPA

October 2024

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Helped 814,649 peers since 2012

Categories and Ranking

AutomationEdge

Ranking in Robotic Process Automation (RPA)

12th

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

EdgeVerve AssistEdge RPA

Ranking in Robotic Process Automation (RPA)

30th

Average Rating

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Robotic Process Automation (RPA) category, the mindshare of AutomationEdge is 0.9%, down from 1.1% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

BhargavJotva

Associate Manager - Retail Banking Operation at IDFCFIRST

Aug 14, 2023

An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch

In my company, we use AutomationEdge as an RPA tool, which has to automate the automatic functions within our company on a daily basis for repetitive tasks. We need to automate the aforementioned functions in a short period of time with AutomationEdge. I work in the banking sector, and we use…

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Rusty Bradford

Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees

Jan 3, 2023

The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded

Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a valuable tool for developing efficient solutions, especially in finance and banking."

"The most valuable feature of AutomationEdge is creating accounts."

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

"It helps us with cost optimization and easy implementation."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."

"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."

"The initial setup was easy and straightforward."

More AutomationEdge pros

"Good email automation and XL automation."

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

Cons

"The installation process could improve. It was difficult to complete."

"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."

"In the future, they should have a similar version for the cloud and on-premises, and the installation should be flawless within few minutes."

"There are some shortcomings in the product's stability that need improvement."

"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."

"The price of the solution could be improved."

"With the solution, customizing software can be time-consuming."

"It's not an intuitive tool."

More AutomationEdge cons

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

"Lacks integration with third party tools."

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

Pricing and Cost Advice

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"I give the price of the solution a nine out of ten."

"It is expensive but its value can justify the cost."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"The product is available at the lowest price."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

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Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

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814,649 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

15%

Manufacturing Company

11%

Energy/Utilities Company

Manufacturing Company

26%

Financial Services Firm

13%

Energy/Utilities Company

13%

Computer Software Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about AutomationEdge?

It helps us with cost optimization and easy implementation.

See all answers

What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

See all answers

What needs improvement with AutomationEdge?

AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that offer similar solutions as part of broader agreements. Competing against such b...

See all answers

What do you like most about EdgeVerve AssistEdge RPA?

The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial.

See all answers

What needs improvement with EdgeVerve AssistEdge RPA?

There should be more activities. Like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities for any company, so we're still b...

See all answers

What is your primary use case for EdgeVerve AssistEdge RPA?

We use it to scrape websites. We scrape the updates and provide the details as a database to the user. We use AssistEdge to process and compare data on websites. Then, there is a process automation...

See all answers

Comparisons

UiPath vs AutomationEdge

Compared 36% of the time

Automation Anywhere vs AutomationEdge

Compared 32% of the time

Microsoft Power Automate vs AutomationEdge

Compared 31% of the time

More AutomationEdge Competitors

UiPath vs EdgeVerve AssistEdge RPA

Compared 57% of the time

Automation Anywhere vs EdgeVerve AssistEdge RPA

Compared 21% of the time

Microsoft Power Automate vs EdgeVerve AssistEdge RPA

Compared 11% of the time

Blue Prism vs EdgeVerve AssistEdge RPA

Compared 10% of the time

More EdgeVerve AssistEdge RPA Competitors

Product Reports

Buyer's Guide

AutomationEdge

November 2024

Download AutomationEdge product report

Buyer's Guide

Robotic Process Automation (RPA)

October 2024

Download EdgeVerve AssistEdge RPA product report

Also Known As

No data available

AssistEdge RPA

Learn More

AutomationEdge

Infosys

Overview

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.

AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.

Sample Customers

Smart Dubai Government (SDG)

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

Buyer's Guide

AutomationEdge vs. EdgeVerve AssistEdge RPA

October 2024

Free Report: AutomationEdge vs. EdgeVerve AssistEdge RPA

Find out what your peers are saying about AutomationEdge vs. EdgeVerve AssistEdge RPA and other solutions. Updated: October 2024.

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