Bitbucket Reviews

Name: Bitbucket
Brand: Atlassian
Rating: 4.2 (47 reviews)

Vendor: Atlassian

4.2 out of 5

47 reviews
98% willing to recommend

252 followers

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What is Bitbucket?

Bitbucket is a team-oriented Git-based code hosting and collaboration solution. The best-in-class Jira and Trello integrations in Bitbucket are meant to bring the entire software team together to complete a project. Bitbucket gives your team a single location to collaborate on code from concept to cloud deployment, to generate quality code through automated testing, and to deploy code with confidence.

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Bitbucket is the #1 ranked solution in top Version Control solutions. PeerSpot users give Bitbucket an average rating of 8.4 out of 10. Based on the analysis of the 47 most recent Bitbucket reviews, the overall sentiment is positive, with a sentiment score of 6.9. (Among the highest in the category). Bitbucket is most commonly compared to Bitbucket Server: Bitbucket vs Bitbucket Server. Bitbucket is popular among the midsize enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 49% of all views.

Helped 816,406 peers since 2012

Featured reviews

Julian Lewis

Senior application performance monitoring and alerting specialist at a aerospace/defense firm with 5,001-10,000 employees

I'm mainly using Bitbucket as a code repository for storing the configurations and templates of my monitoring tools. We have them stored locally, and Bitbucket manages changes and builds, so we have a means of rolling back if there are any issues. There are about 10 to 15 users in the company at…

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Sinthusan Thangarajah

Software Developer at a financial services firm with 1,001-5,000 employees

We use Bitbucket as a version control system. Our team consists of many developers, and we utilize Bitbucket to manage our code versioning, develop features, and handle deployments and releases Bitbucket has made code versioning and tracking extremely efficient, which helps in understanding the…

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Nelson-Mendaros

ICT Consultant at Nelson Mendaros

I have been highly satisfied with scalability and I would rate it ten out of ten. Our project has seen growth from an initial team of around three to five developers to a maximum of eighteen, which includes additional roles such as the Project Lead overseeing the developers' progress. The team size typically starts small and gradually expands as the project evolves.

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Bitbucket mindshare

As of November 2024, the mindshare of Bitbucket in the Version Control category stands at 36.2%, up from 30.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Version Control

Key learnings from peers

Last updated Nov 15, 2024

Valuable Features

Bitbucket's valuable features include strong security with IP whitelisting, seamless integration with tools like JIRA, and intuitive UI. It offers robust Git operations, CI/CD pipeline automation, and supports both Git and SVN. Users appreciate its history tracking, pull request capabilities, and version control. It is cost-effective and fosters collaboration among developers, with reliable repository management and code comparison features. Bitbucket integrates well with DevOps tools, enhancing workflow efficiency and providing essential support for deployments.

"Bitbucket is very secure and easy to handle compared to GitLab."
"The most valuable features are the scripts used for migration purposes and to create new repository releases."
"It has a nice user experience to review PRs and provides great pipeline features, integrating well with other Atlassian products."

Room for Improvement

Bitbucket faces limitations such as slow cloud performance, complex CI/CD processes, restricted branching options, and cumbersome installation and updates. Developers find issue tracking and wiki features lacking. Usability challenges persist, including code review complexity, confusing terminology, and inadequate documentation. Integrations with popular tools and improved automation are needed. Security enhancements, better search capabilities, and scalable infrastructure are also desired. Users seek more intuitive interfaces and lower costs for seamless user experience.

"In Bitbucket, manual processes are needed to handle changes between repositories."
"Bitbucket pipelines could be enhanced by adding scalability and caching."
"Although Bitbucket is scalable, there's always room for improvement in terms of scalability."

ROI

Users reported a positive ROI from Bitbucket with improved productivity and streamlined code collaboration. They experienced quicker deployment cycles and enhanced team coordination, leading to reduced development time. Cost savings were noted through efficient version control and integration with other tools. Enhanced security features added value by protecting code integrity. The user-friendly interface contributed to minimizing training costs and easing adoption, resulting in overall efficient project management.

Pricing

Enterprises using Bitbucket experience varied pricing based on user numbers. The cost can appear high, especially when add-ons are needed, but its capabilities justify the expense for many. Monthly pricing starts from $10 for small teams, with discounts for annual payments. Cloud-based options offer maintenance-free use with automatic updates. While some find pricing competitive for small to medium-sized businesses, others perceive it costly compared to competitors. Final costs depend on user count and selected features.

"The product offers competitive pricing structures for small to medium-sized businesses, which is especially beneficial for smaller teams."
"I rate the product price as two on a scale of one to ten, where ten means that it is a very expensive tool."
"Bitbucket may be perceived as costly for smaller companies."

Popular Use Cases

Users primarily utilize Bitbucket for managing source code repositories, version control, and integration with tools like Jira and Jenkins. It supports various development activities, including access management, pull requests, continuous integration, code tracking, and build automation. Bitbucket also facilitates collaborative development, real-time data collection, and deployment processes. It is favored for its seamless integration capabilities, user interface, and robust security features, serving as a standardized tool for various coding and development needs.

Service and Support

Many users praise Bitbucket's technical support for being knowledgeable and responsive, rating it between seven and eight out of ten. However, some find support limited outside of subscribed hours and express frustration with email-based communication. Several users haven't needed support due to Bitbucket's reliability, while others consult third-party vendors for urgent issues. Documentation and setup guidance have room for improvement, although users generally find Bitbucket's support satisfactory for routine queries.

Deployment

Many found Bitbucket's initial setup straightforward and quick. Some mentioned simplicity due to its cloud version, while others experienced complexity, especially when involving large code migrations, reverse proxy setup, or Linux console usage. Deployment times varied, ranging from minutes to a few weeks, often involving small teams. A good understanding of infrastructure was beneficial, but the process became easier with integration tools and extensive documentation. Maintenance typically required minimal intervention once set up.

Scalability

Many find Bitbucket scalable, supporting hundreds to thousands of users across varied roles. Some users mention the need for additional licenses when exceeding 50 users and emphasize the importance of proper code management. While cloud scalability is discussed, there's emphasis on vertical and horizontal scaling and hardware optimization. Challenges include handling large binary files with Git, adjusting to Git's limitations, and ensuring adequate infrastructure for both cloud and on-premise deployments. Scalability ratings often range from eight to ten.

Stability

Users generally find Bitbucket stable, with many reporting no significant issues. Some occasional glitches and crashes occur, but these are infrequent. Stabilization efforts solve initial problems, especially in larger teams. Regular minor outages and backup complexities are mentioned, yet the overall perception remains positive. Stability ratings range from five to ten out of ten, with a few mentioning issues like access problems and application restarts. The backup system's effectiveness is crucial for maintaining stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Bitbucket Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

49%

Financial Services Firm

Computer Software Company

Manufacturing Company

Government

Healthcare Company

Insurance Company

Retailer

University

Comms Service Provider

Energy/Utilities Company

Construction Company

Media Company

Real Estate/Law Firm

Transportation Company

Hospitality Company

Non Profit

Wholesaler/Distributor

Legal Firm

Pharma/Biotech Company

Recreational Facilities/Services Company

Compare Bitbucket with alternative products

Learn more about Bitbucket

There are three deployment options for Bitbucket:

Bitbucket Cloud is a web-based version of Bitbucket that is hosted on Atlassian's servers and accessible via a URL. Pipelines, an exclusive built-in CI/CD tool in Bitbucket Cloud, allows you to create, test, and deploy directly from Bitbucket.
Bitbucket Server is installed on your computer and runs in your environment. Bamboo, our robust CI/CD platform, has strong connections with Bitbucket Server, allowing you to totally automate your workflow. The license is unlimited.
Bitbucket Data Center appears to users as a single instance of Bitbucket Server, but it is actually hosted on a cluster of servers in your environment.

This has some advantages over Bitbucket Server:

Availability: If one cluster node fails, the remaining cluster node(s) can continue to service requests, resulting in little or no downtime for customers.
Performance at scale: A cluster of numerous Bitbucket Server-running machines can manage more traffic than a single system.
Mirroring: For distributed teams working with large repositories, smart mirroring can increase Git clone performance.

Bitbucket Features

Bitbucket has many valuable key features. Some of the most useful ones include:

Workflow control: This helps you to enforce a project or team workflow.

Cooperation: Pull requests with inline commentary for code review cooperation.

Customization: If you don't find what you're looking for in our Marketplace, you can use our full Rest API to create unique features for your workflow.

Jira and Trello integration: Bring order to the chaos and keep the entire software company informed. Access to Jira issues and Trello cards' branches, build status, commits, and status.

Code collaboration: From concept to cloud, code collaboration is a must. Create a merging checklist with designated approvers and check for passing builds before transitioning Jira issues based on pull request status.

Consistent delivery: With built-in continuous delivery, you can build and test automatically. Build, test, and deploy with Bitbucket Pipelines, our integrated CI/CD solution. Benefit from code-based configuration and quick feedback loops.

Simple deployment: Keep track of your deployments, preview them, and confidently promote them.

Code security: You can rest easy knowing your code is safe on the cloud, and you can use checks to prevent errors from occurring.

Reviews from Real Users

Bitbucket stands out among its competitors for a number of reasons. Two major ones are its robust traceability and user-friendly interface. PeerSpot users take note of the advantages of these features in their reviews:

One PeerSpot reviewer, a Developer III at an Information Technology at a energy/utilities company, writes, “Bitbucket has improved our organization because it has simplified and streamlined our developer communication code and review process. It is also much more visual.” He adds, “Bitbucket's traceability is great. Being able to see pool requests is just a great thing for collaboration.”

Kajal P., Quality Assurance Manager at a tech services company, notes, “The solution is easy to use. If I need to check out my latest code or I need to send my local code to the depositories it is simple. Overall it has been a good experience from my side using this solution."