Bitbucket Reviews

Name: Bitbucket
Brand: Atlassian
Rating: 4 (46 reviews)

Vendor: Atlassian

4.2 out of 5

46 reviews
97% willing to recommend

251 followers

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What is Bitbucket?

Bitbucket is a team-oriented Git-based code hosting and collaboration solution. The best-in-class Jira and Trello integrations in Bitbucket are meant to bring the entire software team together to complete a project. Bitbucket gives your team a single location to collaborate on code from concept to cloud deployment, to generate quality code through automated testing, and to deploy code with confidence.

Get the Bitbucket Buyer's Guide and find out what your peers are saying about Bitbucket, Bitbucket Server, GitHub and more!

Bitbucket is the #1 ranked solution in top Version Control solutions. PeerSpot users give Bitbucket an average rating of 8.4 out of 10. Based on the analysis of the 46 most recent Bitbucket reviews, the overall sentiment is positive, with a sentiment score of 8.0. (The highest in the category). Bitbucket is most commonly compared to Bitbucket Server: Bitbucket vs Bitbucket Server. Bitbucket is popular among the midsize enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 48% of all views.

Helped 813,418 peers since 2012

Featured reviews

Julian Lewis

Senior application performance monitoring and alerting specialist at a aerospace/defense firm with 5,001-10,000 employees

I'm mainly using Bitbucket as a code repository for storing the configurations and templates of my monitoring tools. We have them stored locally, and Bitbucket manages changes and builds, so we have a means of rolling back if there are any issues. There are about 10 to 15 users in the company at…

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Sinthusan Thangarajah

Software Developer at a financial services firm with 1,001-5,000 employees

We use Bitbucket as a version control system. Our team consists of many developers, and we utilize Bitbucket to manage our code versioning, develop features, and handle deployments and releases Bitbucket has made code versioning and tracking extremely efficient, which helps in understanding the…

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Nelson-Mendaros

ICT Consultant at Nelson Mendaros

I use it to monitor developers' progress and occasionally check in on ongoing activities to stay informed about the project's status It is a highly beneficial platform for fostering collaboration among developers. Its key strength lies in securing and centralizing code repositories. Additionally,…

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Bitbucket mindshare

As of October 2024, the mindshare of Bitbucket in the Version Control category stands at 36.0%, up from 30.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Version Control

Key learnings from peers

Last updated Oct 22, 2024

Valuable Features

Bitbucket offers valuable features like seamless integration with JIRA, strong security, a user-friendly interface, and efficient version control. It supports Git operations, enables CI/CD pipeline automation, and allows tracking of code history. Its pull request feature aids in code management, while SourceTree facilitates integration with various repositories. Users appreciate its cost-effectiveness, reliable performance, and easy collaboration among developers. Bitbucket's ability to integrate with tools like Jenkins and ServiceNow enhances development workflows.

"It has a nice user experience to review PRs and provides great pipeline features, integrating well with other Atlassian products."
"It allows me to track the code from ten years back, which is incredibly useful when trying to understand certain implementations in a project."
"The tool helps us manage different versions of code and branches. I like that Bitbucket is similar to Git but may have some vendor support. It has many of the same features as Git."

Room for Improvement

Bitbucket requires enhancements in branching strategy templates and improved CI/CD features. The interface is less user-friendly compared to rivals such as GitHub. Users report challenges with large repository synchronization and slow cloud performance. Documentation is lacking, causing deployment issues and hindered code management. Improved wiki features, security, and integration with other tools are needed. Additionally, scaling issues, expensive costs for small organizations, and limitations in pipeline capabilities are areas for further development.

"Bitbucket pipelines could be enhanced by adding scalability and caching."
"Although Bitbucket is scalable, there's always room for improvement in terms of scalability."
"The online documentation isn't sufficient for configuration at an enterprise level. If new issues arise, vendor support may be necessary."

ROI

Users reported a positive ROI from Bitbucket with improved productivity and streamlined code collaboration. They experienced quicker deployment cycles and enhanced team coordination, leading to reduced development time. Cost savings were noted through efficient version control and integration with other tools. Enhanced security features added value by protecting code integrity. The user-friendly interface contributed to minimizing training costs and easing adoption, resulting in overall efficient project management.

Pricing

Bitbucket offers a range of pricing options tailored to different team sizes and needs. Smaller companies find the licensing fees competitive and affordable, especially for the minimum user packages. However, as user numbers increase, costs rise significantly. Enterprises benefit from scalable plans and periodic discounts, while cloud-based solutions provide additional benefits like updates and maintenance. Despite higher costs for larger user bases, Bitbucket's features justify the expense, presenting a viable solution for businesses prioritizing functionality.

"The product offers competitive pricing structures for small to medium-sized businesses, which is especially beneficial for smaller teams."
"I rate the product price as two on a scale of one to ten, where ten means that it is a very expensive tool."
"Bitbucket may be perceived as costly for smaller companies."

Popular Use Cases

Bitbucket is primarily used for version control, managing code repositories, and automating CI/CD pipelines. Companies utilize it to store and manage source code, track changes, facilitate Git operations, and manage code versioning. It supports integration with tools like Jira and Jenkins, enhancing traceability and collaboration. Bitbucket is also employed for managing deployment and release processes, tracking changes made by different developers, and supporting continuous integration across various departments.

Service and Support

Bitbucket customer service is generally rated well, often receiving scores of eight out of ten. Many users appreciate the support but highlight the need for improvements in accessibility and response times. The lack of a direct phone line is frustrating for some, leading them to seek third-party support. Written communication through tickets is preferred by the team, though the support model varies. Documentation has room for enhancement, yet quick resolutions are common when support is contacted.

Deployment

Many found Bitbucket's initial setup straightforward, especially with its cloud platform. Some noted complexity, requiring developer expertise and configuration on Linux. For others, setup was simple, involving minimal maintenance once established. Users appreciated its integration with tools like SourceTree and Visual Studio Code. Installation on on-prem and cloud servers was common, often needing dedicated teams for larger organizations. Configuration challenges involved scripts, especially for large file storage.

Scalability

Bitbucket's scalability is widely praised, handling hundreds of users comfortably. It's suitable for both vertical and horizontal scaling, especially with on-premises setups, although some recommend paying for premium features in the cloud version. Organizations report no significant issues with a large user base, though careful management of repositories is advised to avoid performance problems. Users appreciate its ability to handle increased loads, though some suggest areas for potential scalability improvements.

Stability

Users find Bitbucket largely stable, with most not encountering significant issues. Minor problems, such as crashes and occasional connectivity troubles, are mentioned, usually resolved quickly. Some emphasize the need for proper backup systems to avoid complex recovery processes. Ratings for stability vary from eight to ten. Despite rare bugs and downtime, Bitbucket is often described as dependable, highly stable, and preferred over alternatives like GitHub. However, organizations with large teams occasionally face initial stability challenges.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Bitbucket Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

48%

Financial Services Firm

Computer Software Company

Manufacturing Company

Government

Healthcare Company

Insurance Company

Retailer

University

Comms Service Provider

Media Company

Energy/Utilities Company

Construction Company

Real Estate/Law Firm

Transportation Company

Non Profit

Hospitality Company

Wholesaler/Distributor

Pharma/Biotech Company

Legal Firm

Recreational Facilities/Services Company

Compare Bitbucket with alternative products

Learn more about Bitbucket

There are three deployment options for Bitbucket:

Bitbucket Cloud is a web-based version of Bitbucket that is hosted on Atlassian's servers and accessible via a URL. Pipelines, an exclusive built-in CI/CD tool in Bitbucket Cloud, allows you to create, test, and deploy directly from Bitbucket.
Bitbucket Server is installed on your computer and runs in your environment. Bamboo, our robust CI/CD platform, has strong connections with Bitbucket Server, allowing you to totally automate your workflow. The license is unlimited.
Bitbucket Data Center appears to users as a single instance of Bitbucket Server, but it is actually hosted on a cluster of servers in your environment.

This has some advantages over Bitbucket Server:

Availability: If one cluster node fails, the remaining cluster node(s) can continue to service requests, resulting in little or no downtime for customers.
Performance at scale: A cluster of numerous Bitbucket Server-running machines can manage more traffic than a single system.
Mirroring: For distributed teams working with large repositories, smart mirroring can increase Git clone performance.

Bitbucket Features

Bitbucket has many valuable key features. Some of the most useful ones include:

Workflow control: This helps you to enforce a project or team workflow.

Cooperation: Pull requests with inline commentary for code review cooperation.

Customization: If you don't find what you're looking for in our Marketplace, you can use our full Rest API to create unique features for your workflow.

Jira and Trello integration: Bring order to the chaos and keep the entire software company informed. Access to Jira issues and Trello cards' branches, build status, commits, and status.

Code collaboration: From concept to cloud, code collaboration is a must. Create a merging checklist with designated approvers and check for passing builds before transitioning Jira issues based on pull request status.

Consistent delivery: With built-in continuous delivery, you can build and test automatically. Build, test, and deploy with Bitbucket Pipelines, our integrated CI/CD solution. Benefit from code-based configuration and quick feedback loops.

Simple deployment: Keep track of your deployments, preview them, and confidently promote them.

Code security: You can rest easy knowing your code is safe on the cloud, and you can use checks to prevent errors from occurring.

Reviews from Real Users

Bitbucket stands out among its competitors for a number of reasons. Two major ones are its robust traceability and user-friendly interface. PeerSpot users take note of the advantages of these features in their reviews:

One PeerSpot reviewer, a Developer III at an Information Technology at a energy/utilities company, writes, “Bitbucket has improved our organization because it has simplified and streamlined our developer communication code and review process. It is also much more visual.” He adds, “Bitbucket's traceability is great. Being able to see pool requests is just a great thing for collaboration.”

Kajal P., Quality Assurance Manager at a tech services company, notes, “The solution is easy to use. If I need to check out my latest code or I need to send my local code to the depositories it is simple. Overall it has been a good experience from my side using this solution."