Bitsight Reviews

BitSight's most valuable features include third-party risk management, providing insights into security postures without affecting vendors' operations. Users appreciate the ability to list vulnerabilities, conduct scans, and offer risk ratings. The comprehensive assessment of risk vectors covering compromised systems and anomalies is noteworthy. With user-friendly interfaces, a detailed scoring system, accessible web portals, and effective API integration, local companies benefit from its extensive capabilities in identifying external server risks and potential threats.

• "The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies."
• "The solution is user-friendly."
• "I prefer BitSight due to its patch management capabilities.The score is a valuable feature.I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten."

Bitsight needs better data enrichment and alert system improvements. Alerts sometimes disappear despite existing vulnerabilities, and repetitive asset issues are noted. Details about specific assets and remediation tips are lacking. Score adaptation is slow, affecting the reflection of vulnerability resolution. Challenges exist with the benchmarking and factor analysis features. Technical errors occur in findings, and enhancements in anomaly detection are needed. Correlation between the score and information must be strengthened to prevent misunderstanding.

• "BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating."
• "There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side."
• "The solution’s benchmarking should be improved."