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Bitsight pros and cons

Vendor: BitSight
4.1 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Bitsight offers open ports from an external viewpoint and helps identify vulnerabilities in internet-facing applications.
It provides comprehensive risk vectors covering compromised systems, diligence failures, and behavioral anomalies.
Bitsight creates a holistic view of the entire security posture, offering extensive information previously unavailable.
The customer service team responds quickly to inquiries, enhancing user experience and support.
Bitsight's continuous monitoring capabilities improve security by quickly identifying and fixing misconfigurations.

CONS

Data enrichment is a major issue.
Factor analysis feature could be better.
Vulnerability score decrease remains unchanged despite quick issue resolution.
Methodology for identifying findings has occasional technical errors.
Some findings are clear false positives impacting ratings negatively.
 

Bitsight Pros review quotes

AV
SOC at Renault
Aug 16, 2022
Offers open ports from an external point of view.
Mauro Restante - PeerSpot reviewer
Cybersecurity Customer Service Manager and Technical Account Manager at Cybersel
May 16, 2023
Its customer service team responds quickly.
Marc Chapel - PeerSpot reviewer
Chief Security Officer at Cetelem
Sep 14, 2023
The product helps us identify the vulnerabilities of internet-facing applications.
Learn what your peers think about Bitsight. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.
JS
VP at FUbon
Dec 26, 2023
I prefer BitSight due to its patch management capabilities. The score is a valuable feature. I have contacted the customer support through e-mail and their response rate is fast. I rate the solution a nine out of ten.
Alfredo Alvim - PeerSpot reviewer
Telecommunications Engineer at Portugal Telecom
Jan 23, 2024
The solution is user-friendly.
reviewer2563074 - PeerSpot reviewer
Retired at a media company with 1-10 employees
Oct 16, 2024
The best thing about BitSight is the comprehensive list of risk vectors, covering compromised systems, diligence failures, and behavioral anomalies.
reviewer2774376 - PeerSpot reviewer
Senior Manager and Global Capability Lead - Offensive Security at a tech vendor with 10,001+ employees
Nov 3, 2025
Bitsight gives me a holistic view of my entire security posture, which is something any organization would want to have after getting a tool such as Bitsight.
Tarang Parmar - PeerSpot reviewer
Founder at The Cyber Security Network
Dec 9, 2025
My advice to others looking into using Bitsight is that it provides a lot of information that was not available before, and it is especially good in recon as it can identify many things about an organization that have never been found earlier, making it a valuable tool.
SA
Senior AIML Engineer at a tech vendor with 1,001-5,000 employees
Dec 10, 2025
Bitsight has positively impacted my organization by improving security and customer trust, giving us continuous monitoring so we now find misconfigurations within hours instead of days or weeks, which directly improves our overall security posture and reduces risk as we catch high-risk exposures early, especially unexpected cloud assets or testing endpoints that accidentally went public.
 

Bitsight Cons review quotes

AV
SOC at Renault
Aug 16, 2022
Data enrichment is the major issue.
Mauro Restante - PeerSpot reviewer
Cybersecurity Customer Service Manager and Technical Account Manager at Cybersel
May 16, 2023
Its factor analysis feature could be better.
Marc Chapel - PeerSpot reviewer
Chief Security Officer at Cetelem
Sep 14, 2023
At the moment, when the vulnerability score decreases, it remains the same for quite a while, even though issues are resolved in 24 hours.
Learn what your peers think about Bitsight. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,899 professionals have used our research since 2012.
JS
VP at FUbon
Dec 26, 2023
The solution’s benchmarking should be improved.
Alfredo Alvim - PeerSpot reviewer
Telecommunications Engineer at Portugal Telecom
Jan 23, 2024
There may be room for improvement in the methodology for identifying findings, as occasional errors occur on the technical side.
reviewer2563074 - PeerSpot reviewer
Retired at a media company with 1-10 employees
Oct 16, 2024
BitSight could improve the classes and lower-level detections of anomalies that compound the information used to compute the rating.
reviewer2774376 - PeerSpot reviewer
Senior Manager and Global Capability Lead - Offensive Security at a tech vendor with 10,001+ employees
Nov 3, 2025
We found that some of the findings are clear false positives, but they still report that, and based on that, the rating goes down until we rectify them.
Tarang Parmar - PeerSpot reviewer
Founder at The Cyber Security Network
Dec 9, 2025
I chose 8 out of 10 because if we receive invites from clients every 45 days, our subscription ends, and we have to renew it.
SA
Senior AIML Engineer at a tech vendor with 1,001-5,000 employees
Dec 10, 2025
There are areas for improvement; we do notice sometimes finding vulnerabilities which gives us visibility to find them quickly. However, there could be a mechanism they can build on top of that for validation as they identify the issues.