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Cisco ScanSafe Web Security SaaS [EOL] Reviews

Vendor: Cisco
3.7 out of 5
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What is Cisco ScanSafe Web Security SaaS [EOL]?

Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.

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Buyer's Guide
Secure Web Gateways (SWG)
February 2026
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Helped 885,311 peers since 2012

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Key learnings from peers

Valuable Features

Cisco ScanSafe Web Security SaaS offers a valuable feature that allows users to block entire categories or groups of websites, including messaging and email access. Implementation is easy, and the web security is excellent, with helpful filtering of URLs. It also acts as a firewall, enhancing overall security. The cloud-based system has reduced cost and offers good features that are easily manageable.

  • "The solution is super stable because it is made up of a bunch of mega proxies."
  • "It is an easy solution to implement, the web security is great, the filtering of different URLs has been very helpful, it also acts as a firewall which is quite helpful in terms of security, we've used it for content scanning and filtration in the data center, since this is on the cloud the cost has gone down, it's got good features and is easily manageable, and Cisco is rather well-known and robust."
  • "The cyber security features they offer are most trusted."

Room for Improvement

Cisco ScanSafe Web Security SaaS is a legacy solution that is almost out of the market. The solution was acquired by IronPort and integrated with other products and routers. However, Cisco now promotes the use of Umbrella instead. The solution needs to improve in constantly updating and increasing security coverage. The licensing could also be better as it is an expensive product.

  • "The solution is not supported because it is legacy and almost out of market."
  • "The licensing could be better. They are an expensive product."
  • "Cisco has good technical support although sometimes our clients would like it to be better in some areas."

Pricing

The licensing for Cisco ScanSafe Web Security SaaS could use more flexibility and options to accommodate budgeting. The product is not inexpensive, but offering free licenses or different license modes could make it more accessible to customers.

Popular Use Cases

The primary use case of Cisco ScanSafe Web Security SaaS is as a cloud filtering service for customers, where URLs are filtered based on groups or categories. Additionally, it can function as a packet filtering and stateful filtering firewall.

Service and Support

Cisco ScanSafe Web Security SaaS has a good support system for cloud solutions and a ticket system that prioritizes critical issues. However, one reviewer mentioned that there has not been support for the solution in the last two years.

Deployment

The setup process for Cisco ScanSafe Web Security SaaS involves two steps: configuration and redirecting traffic to the cloud. The configuration step is straightforward, with a list of selections and conditions provided. Users can choose certain categories or groups for websites. The second step, redirecting traffic, can be tricky and requires consideration of how people browse and the protection in place for local clouds and networks.

Scalability

The Cisco ScanSafe Web Security SaaS solution is highly scalable and has a large capacity. However, there may be delays when sending requests outside of websites due to the proxy downloading and providing content. The speed is dependent on various factors such as networks, tasks, locations, and networking services. Despite the complications that arise from the distribution networks and different services, the categorization of URLs remains the same.

Stability

The stability of Cisco ScanSafe Web Security SaaS is highly rated by users. The solution is composed of robust proxies and has a resilient cloud architecture that operates 24/7. Any issues encountered are usually related to traffic routing. Overall, the solution is reliable, without any bugs or glitches, and does not crash or freeze.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Secure Web Gateways (SWG) Buyer's Guide for additional reliable information.

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Learn more about Cisco ScanSafe Web Security SaaS [EOL]

Cisco ScanSafe Web Security SaaS [EOL] was previously known as ScanSafe Web Security SaaS.

Cisco ScanSafe Web Security SaaS [EOL] customers

Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace

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Product Categories

Product Categories
Secure Web Gateways (SWG)
Internet Security

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Cisco ScanSafe Web Security SaaS [EOL] Reviews Summary
Author infoRatingReview Summary
Principal Consulting Engineer, Founder, Own at Jolly Security Inc3.5I used this stable cloud filtering solution for blocking URL categories, finding it valuable. However, it's a legacy product, unsupported for two years, and I recommend modern alternatives like Cisco Umbrella, as it's no longer actively promoted.
CEO / Managing Director at Infinity Access Technologies Pvt Ltd4.0This firewall solution offers great web security, easy implementation, and scalability, with strong stability and support. While effective for content filtering and cost-efficient on the cloud, it needs constant security updates and more flexible, affordable licensing options.
CEO / Managing Director at Infinity Access Technologies Pvt Ltd3.5I find this solution's VPN and cybersecurity features very reliable. However, it needs to be updated for new threats, be more user-friendly, and some security features could be added, as setup requires technical training.