Cisco Secure Access Reviews

Cisco Secure Access is priced between 25,000-30,000 per year with additional costs for monitoring, setup, or hardware. Pricing is highly case-specific, often determined in Compass, and perceived as high, especially during renewals. Although competitive advantages exist with Cisco deal IDs, the premium pricing can deter companies, particularly those with smaller user bases. Discounts for Asian countries are reportedly insufficient, and potential buyers may find flexibility in pricing attractive.

Cisco Secure Access is utilized for authentication and accounting, providing seamless user connectivity both internally and externally via Zero Trust Network Access. It secures controls like Secure Security Control for local Internet breakouts, offering unified security policies, secure web gateways, DNS, web security filtering, and multi-malware protection. Organizations, particularly in the BFSI sector, deploy it for external branches and remote users. As resellers and integrators, firms have worked with Cisco Secure Access for over eight years.

Cisco Secure Access customer service and support receive positive feedback for being very good, with helpful resources and lessons available. However, users experience occasional delays and find that raising support tickets has become more complex, needing specific accounts. Despite challenges, long-term users appreciate its reliability, while engineers value features, technical assistance, and documentation. Some users assume the support organization is effective due to Cisco's history in networking and security device integration.

Cisco Secure Access's initial setup is described as straightforward and easy to install. Users find it manageable with basic IT knowledge. There are no significant deployment challenges. Some rate the ease of setup as a seven out of ten, noting the importance of its recognition level compared to other market suppliers. Overall, the installation is smooth and presents no major hurdles for IT staff.

Cisco Secure Access is praised for its adaptability and high scalability ratings. More than 200 individuals within organizations access it, utilizing features like firewall and Wi-Fi for varied needs. Its capabilities support multiple admin users efficiently, with ratings often reaching ten out of ten. Feedback shows reliability, and there is minimal mention of scalability challenges, with an emphasis on its robust performance in enterprise settings.

Users consistently praise the stability of Cisco Secure Access, giving it a perfect score of ten out of ten. They report no latency or performance issues, highlighting its robust reliability. Cisco Secure Access sustains high-performance standards, leading to high satisfaction ratings. Stability is a key strength for Cisco Secure Access as indicated by user feedback, consistently assuring seamless network performance without interruptions.