Cisco Secure Email Threat Defense Reviews

Name: Cisco Secure Email Threat Defense
Brand: Cisco
Rating: 4.0 (12 reviews)

Vendor: Cisco

4.0 out of 5

12 reviews
91% willing to recommend

What is Cisco Secure Email Threat Defense?

Cisco's secure email threat defense is designed to provide comprehensive protection against email-based threats. With the increasing sophistication of cyber attacks, it is crucial for organizations to have a robust solution in place to safeguard their email communications.

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Cisco Secure Email Threat Defense is the #26 ranked solution in top Email Security solutions. PeerSpot users give Cisco Secure Email Threat Defense an average rating of 8.0 out of 10. Cisco Secure Email Threat Defense is most commonly compared to Microsoft Defender for Office 365: Cisco Secure Email Threat Defense vs Microsoft Defender for Office 365. Cisco Secure Email Threat Defense is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 41% of all views.

Buyer's Guide

Cisco Secure Email Threat Defense

November 2024

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Helped 816,562 peers since 2012

Featured reviews

Mike Bulyk

IT Security Director at Athletic & Therapeutic Institute of Naperville, LLC

If Cisco could continue to develop integrations, whether it's internal tooling, Threat Grid, or AMP reporting which could be accessible via a single web page, that would be helpful. This would essentially add additional context on messages as well as files or links being detected. Potentially adding additional context on why certain messages are tagged as spam or malware. In our case, malware hasn't been detected yet, but spam certainly has been. Knowing what engines or which components of the message make it identifiable as spam, that could be useful. Additional context and reporting accessibly via the main dashboard would be great. There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting.

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Karthik Venkataraman

Senior Consultant at Velocis Systems

Currently, the ease of deployment is the low-hanging fruit for Cisco email security. It's good to deploy and then easy to use, and the GUI is understandable. Simply having email knowledge is more than enough to plug and play into this particular product. I'd rate it ten out of ten.

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Mukesh Tiwari

AVP- Sales at Velocis Systems

The market is going towards clientless and agentless requirements. Microsoft has its own email security solutions, but there are a lot of reasons for customers to look at cloud email security vendors. However, most people, don't even explore other options. They have their own perception that one must be a costlier solution than the other. They're giving three or four additional features, which they might think are not required, but when it comes to a discussion, then one would realize that all these are required over a period of time. With the kind of variety of attacks that happen these days, your solution has to have a wider range of features for protection. I rate Cisco Secure Email Cloud Mailbox a nine out of ten.

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Cisco Secure Email Threat Defense mindshare

As of November 2024, the mindshare of Cisco Secure Email Threat Defense in the Email Security category stands at 1.3%, down from 2.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Email Security

Key learnings from peers

Valuable Features

The most valuable features of Secure Email Threat Defense include a cloud-based threat mechanism called Talos, powerful engine, email filtering, good documentation and guides, easy deployment and configuration, competitive intelligence, strong reputation, stability, scalability, sandboxing and file analysis, malware protection, and the ability to protect against various types of attacks.

It is a mature solution that provides good security and is simple to set up. It can handle a complete portfolio of protection against email attacks. While it does not have advanced phishing, it is available through Cisco. It is comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more. In terms of email security, it is similar to Trend Micro.

"The solution is stable."
"Secure Email Threat Defense's scalability is good."
"Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt."

Room for Improvement

The tool has false positives and needs to be more accurate. It should incorporate AI as a new feature. Cisco is lacking in cybersecurity and needs significant improvement.

There are issues with searching for missing emails that need to be addressed. The solution is expensive and could be more affordable.

Adding advanced phishing and domain protection would make it the best solution in the market, but it may increase the price.

Monthly billing option would be beneficial for customers.

The end DLP could be more granular in email security. Integration with Sandbox would improve the solution.

"Cisco's multiple product lines and verticals made this just one of their many verticals, and we could see a shift in focus."
"The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature."
"From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much."

ROI

Users reported significant cost savings and increased productivity due to the effective protection against email threats. The solution was praised for its ability to prevent phishing attacks, malware infections, and data breaches, resulting in improved security and reduced financial losses.

Additionally, users appreciated the ease of use and seamless integration with existing email systems, which further enhanced the overall return on investment.

Pricing

The pricing for Secure Email Threat Defense is manageable but expensive compared to other vendors. There are additional costs for support apart from the standard licenses.

The high price is justified by the premium value and feature set of the complete portfolio.

"The solution’s pricing is manageable."
"It is expensive compared to other vendors."
"Cisco Secure Email Cloud Mailbox does not have any competition with Sophos, Trend Micro, or other vendors of the world. However, there is a pricing premium for the solution. One has to look at it from that angle that while they are buying Cisco, there will be a premium, and Cisco justifies that premium value. That's why they're charging a high price."

Popular Use Cases

The primary use case of Secure Email Threat Defense is to provide email security and protection against spam and malware. It is used as a secure mailbox and is offered to customers. The solution helps avoid spam mail, prevent domain blacklisting, and analyze and sandbox attachments for malware. The main threat factor in email security is email itself, and the solution aims to ensure that all customer emails are malware-free, particularly for cloud-based emails.

Service and Support

The customer service and support for Secure Email Threat Defense are highly praised. Cisco, the provider of the solution, is known for offering excellent support. Their technical support team is responsive and helpful, quickly addressing any queries. Customers have no complaints about the level of service provided.

The support and infrastructure provided by Cisco are top-notch, with no issues requiring additional security technical support. Once implemented, customers feel confident in their technical expertise and do not require further support. With multiple data centers in India and Singapore, support is readily available.

Deployment

Some users mention that the initial setup is not complex and can be managed easily, taking around one month to complete. Others mention that the deployment process differs depending on the client's requirements, with on-premises, on-cloud, or hybrid architectures.

Cloud deployment can be completed in three working days if the necessary information is available.

The overall consensus is that the initial setup process is easy and straightforward, taking three to six months to complete.

Scalability

Secure Email Threat Defense is highly scalable. It is capable of handling a large number of users. Adding new signatures may be complex, but overall, the solution scales well. Being cloud-based, it offers the potential for easy scalability. The Cisco Secure Email Cloud Mailbox also demonstrates good scalability, allowing for an increase in the number of users by 20% annually.

Stability

Secure Email Threat Defense is highly stable and reliable. Users have not experienced any complaints, crashes, freezes, bugs, or glitches. The solution offers nice performance and meets customers' changing requirements effectively. The Cisco Secure Email Cloud Mailbox, which is part of the solution, has also been reported to be stable without any issues.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Cisco Secure Email Threat Defense Buyer's Guide for additional reliable information.

Review data by company size

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Top industries

By visitors reading reviews

Computer Software Company

41%

Financial Services Firm

Manufacturing Company

Healthcare Company

Comms Service Provider

Government

University

Insurance Company

Retailer

Construction Company

Educational Organization

Pharma/Biotech Company

Non Profit

Real Estate/Law Firm

Logistics Company

Energy/Utilities Company

Recreational Facilities/Services Company

Performing Arts

Media Company

Recruiting/Hr Firm

Wholesaler/Distributor

Transportation Company

Consumer Goods Company

Wellness & Fitness Company

Compare Cisco Secure Email Threat Defense with alternative products

Learn more about Cisco Secure Email Threat Defense

The product offers advanced threat detection capabilities, leveraging machine learning algorithms and real-time analysis to identify and block malicious emails. It scans incoming and outgoing emails for suspicious attachments, links, and content, ensuring that only safe and legitimate emails reach the users' inbox.

To combat phishing attacks, our solution employs advanced anti-phishing techniques, including URL reputation analysis and email header analysis. It proactively detects and blocks phishing emails, preventing users from falling victim to fraudulent schemes and protecting sensitive information.

The Secure Email Threat Defense also includes robust anti-malware and anti-spam features. It scans email attachments for malware and viruses, preventing them from infiltrating the organization's network. Additionally, it filters out spam emails, reducing the clutter in users' inboxes and improving productivity.

Administrators have full visibility and control over email security. They can set up customizable policies to enforce security measures, such as blocking specific file types or restricting email access from certain domains. Detailed reports and analytics provide insights into email threats and help in fine-tuning the security settings.

Cisco Secure Email Threat Defense was previously known as Cisco Secure Email Cloud Mailbox, Cisco CMD, Cisco Cloud Mailbox Defense.