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Cisco Secure Email Threat Defense Reviews

Vendor: Cisco
4.0 out of 5
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What is Cisco Secure Email Threat Defense?

Cisco's secure email threat defense is designed to provide comprehensive protection against email-based threats. With the increasing sophistication of cyber attacks, it is crucial for organizations to have a robust solution in place to safeguard their email communications.

Get the Cisco Secure Email Threat Defense Buyer's Guide and find out what your peers are saying about Cisco Secure Email Threat Defense, Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP) and more!
Cisco Secure Email Threat Defense is the #20 ranked solution in top Email Security solutions. PeerSpot users give Cisco Secure Email Threat Defense an average rating of 8.0 out of 10. Cisco Secure Email Threat Defense is most commonly compared to Microsoft Defender for Office 365: Cisco Secure Email Threat Defense vs Microsoft Defender for Office 365. Cisco Secure Email Threat Defense is popular among the large enterprise segment, accounting for 66% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 38% of all views.
Buyer's Guide
Cisco Secure Email Threat Defense
March 2025
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Helped 839,422 peers since 2012

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Cisco Secure Email Threat Defense mindshare

As of March 2025, the mindshare of Cisco Secure Email Threat Defense in the Email Security category stands at 1.0%, down from 1.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Email Security

PeerAnalyst reports based on Cisco Secure Email Threat Defense reviews

TypeTitleDate
CategoryEmail SecurityMar 4, 2025Download
ProductReviews, tips, and advice from real usersMar 4, 2025Download
ComparisonCisco Secure Email Threat Defense vs Microsoft Defender for Office 365Mar 4, 2025Download
ComparisonCisco Secure Email Threat Defense vs Proofpoint Email ProtectionMar 4, 2025Download
ComparisonCisco Secure Email Threat Defense vs Cisco Secure EmailMar 4, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Defender for Office 3654.213.5%97%47 interviewsAdd to research
Microsoft Exchange Online Protection (EOP)4.17.1%90%36 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Cisco Secure Email Threat Defense excels at managing east-west traffic within tenants, offering visibility into potential internal threats. Its intuitive interface simplifies deployment without extensive training. Users value Threat Grid's sandboxing for safe malware testing and integration with Cisco's tools. Its anti-spam, antivirus, and email filtering features are praised, supplemented by versatile threat intelligence. The system efficiently identifies and addresses malware, enabling organizations to respond promptly. Its adaptability and competitive threat intelligence make it stand out.
  • "I highly recommend it as one of the best choices."
  • "The product offers protection, email security, anti-spam, and antivirus."
  • "The solution is stable."

Room for Improvement

Cisco Secure Email Threat Defense needs further integration with tools like Threat Grid, AMP reporting, and non-Cisco solutions. Enhancements in context and dashboard accessibility are needed. The search function and reporting of "convictions" can be improved. Users desire monthly billing options, advanced phishing detection, and domain protection. Cost efficiency, better email search, reduction in false positives, and AI implementation are also important. Incorporating DLP enhancements and modernizing cloud features would be beneficial.
  • "The physical appliance has been discontinued, although the platform still exists."
  • "Cisco's multiple product lines and verticals made this just one of their many verticals, and we could see a shift in focus."
  • "The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature."

ROI

Users reported significant cost savings and increased productivity due to the effective protection against email threats. The solution was praised for its ability to prevent phishing attacks, malware infections, and data breaches, resulting in improved security and reduced financial losses. 

Additionally, users appreciated the ease of use and seamless integration with existing email systems, which further enhanced the overall return on investment.

Pricing

Enterprise buyers find Cisco Secure Email Threat Defense pricing based on mailbox count and subscription duration, often for one to three years. While deemed expensive compared to competitors like Proofpoint, it is justified by its premium features and support. It is manageable for those invested in a full Cisco ecosystem, though customers frequently request lower prices. Additional costs for support may apply, but the licensing model remains clear and understandable.
  • "The solution’s pricing is manageable."
  • "It is expensive compared to other vendors."
  • "Cisco Secure Email Cloud Mailbox does not have any competition with Sophos, Trend Micro, or other vendors of the world. However, there is a pricing premium for the solution. One has to look at it from that angle that while they are buying Cisco, there will be a premium, and Cisco justifies that premium value. That's why they're charging a high price."

Popular Use Cases

Cisco Secure Email Threat Defense is primarily used for monitoring email activity, adding layers of protection, and detecting threats in email communications. Users deploy it for internal tracking, phishing prevention, malware detection, and enhanced email security by leveraging cloud or on-premise deployment. It complements Microsoft 365's Advanced Threat Protection, facilitates faster remediation of malicious emails, separates spam, and sandboxes suspicious attachments. It helps secure email gateways and aids in preventing domain blacklisting.

Service and Support

Customer service and support for Cisco Secure Email Threat Defense are generally well-received. Users find support responsive and helpful, resolving issues promptly. Many appreciate the ability to connect efficiently with engineers for assistance. Implementation typically requires minimal follow-up support. While some instances of false positives need escalation, users express satisfaction with the service, with some rating it highly. Regional support benefits from having numerous data centers, ensuring timely problem-solving. Most users haven't encountered major issues post-implementation.

Deployment

Users described Cisco Secure Email Threat Defense's initial setup as easy and straightforward, with deployment taking under an hour to a maximum of one day. Administrative privileges for Microsoft 365 were necessary, yet the deployment process was smooth and simple. There were some concerns about required permissions, but implementation was quick. Deployment timelines varied slightly depending on the architecture, with cloud setups taking a few days. The adaptability of teams and environment complexity affected the overall experience.

Scalability

Cisco Secure Email Threat Defense demonstrates strong scalability for both small and large organizations, efficiently handling numerous mailboxes and email classifications. Users report seamless transitions between different quantities of mailboxes without processing delays. The cloud-based nature allows for easy expansion, supporting user increases and multiple servers consistently. Users highlight the capability to scale effectively, though some note complexities in adding new features, rating scalability positively overall.

Stability

Cisco Secure Email Threat Defense appears stable and reliable, with users reporting no maintenance requirements or stability issues. It operates effectively without crashing or freezing, and there are no bugs or glitches. Users rate its stability highly, noting dependable performance with minimal complaints post-installation. Stability remains consistent despite potential dependencies, such as those with Microsoft 365 tenant. In various use cases, it maintains a strong performance, meeting changing requirements without incurring issues.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Cisco Secure Email Threat Defense Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
38%
Healthcare Company
6%
Manufacturing Company
6%
Comms Service Provider
5%
Financial Services Firm
5%
Government
4%
Pharma/Biotech Company
3%
University
3%
Insurance Company
3%
Retailer
3%
Logistics Company
3%
Construction Company
3%
Media Company
3%
Non Profit
2%
Educational Organization
2%
Energy/Utilities Company
2%
Recreational Facilities/Services Company
2%
Real Estate/Law Firm
2%
Transportation Company
1%
Wellness & Fitness Company
1%
Consumer Goods Company
1%
Performing Arts
1%
Recruiting/Hr Firm
1%
Religious Institution
1%

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Learn more about Cisco Secure Email Threat Defense

The product offers advanced threat detection capabilities, leveraging machine learning algorithms and real-time analysis to identify and block malicious emails. It scans incoming and outgoing emails for suspicious attachments, links, and content, ensuring that only safe and legitimate emails reach the users' inbox.

To combat phishing attacks, our solution employs advanced anti-phishing techniques, including URL reputation analysis and email header analysis. It proactively detects and blocks phishing emails, preventing users from falling victim to fraudulent schemes and protecting sensitive information.

The Secure Email Threat Defense also includes robust anti-malware and anti-spam features. It scans email attachments for malware and viruses, preventing them from infiltrating the organization's network. Additionally, it filters out spam emails, reducing the clutter in users' inboxes and improving productivity.

Administrators have full visibility and control over email security. They can set up customizable policies to enforce security measures, such as blocking specific file types or restricting email access from certain domains. Detailed reports and analytics provide insights into email threats and help in fine-tuning the security settings.

Cisco Secure Email Threat Defense was previously known as Cisco Secure Email Cloud Mailbox, Cisco CMD, Cisco Cloud Mailbox Defense.

Cisco Secure Email Threat Defense customers

Luiss University, Lone Star College, T-Systems, Magyar Telekom

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Product Categories
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