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Comindware Tracker Reviews

Vendor: Comindware
4.8 out of 5
1,098 followers
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What is Comindware Tracker?

Non-coding workflow software for business process modelling and management, automation of business operations, and workflow productivity boost. Minimize dependency on IT and allows non-technical users to design, run and modify Workflows with drag-and-drop simplicity.

Get the Comindware Tracker Buyer's Guide and find out what your peers are saying about Comindware Tracker, OpenText 360 for SharePoint and more!
Comindware Tracker is the #41 ranked solution in top Process Automation solutions and #50 ranked solution in BPM Software. PeerSpot users give Comindware Tracker an average rating of 9.6 out of 10. Comindware Tracker is most commonly compared to OpenText 360 for SharePoint: Comindware Tracker vs OpenText 360 for SharePoint. Comindware Tracker is popular among the midsize enterprise segment, accounting for 73% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 68% of all views.
Buyer's Guide
Comindware Tracker
January 2025
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Helped 831,265 peers since 2012

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Comindware Tracker mindshare

As of January 2025, the mindshare of Comindware Tracker in the Business Process Management (BPM) category stands at 0.1%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Management (BPM)

PeerAnalyst reports

TypeTitleDate
CategoryBusiness Process Management (BPM)Jan 21, 2025Download
ProductReviews, tips, and advice from real usersJan 21, 2025Download
ComparisonComindware Tracker vs CamundaJan 21, 2025Download
ComparisonComindware Tracker vs Apache AirflowJan 21, 2025Download
ComparisonComindware Tracker vs Pega PlatformJan 21, 2025Download
Suggested products
TitleRatingMindshareRecommending
OpenText 360 for SharePoint4.20.4%100%13 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Comindware Tracker excels in easy deployment, low-code development, and simple interface. Users value its web accessibility, efficient workflow, and team collaboration. It enhances workflow transparency with customizable dashboard analytics, social tools, and a user-friendly drag-and-drop interface. Business rules and workflows can be tailored without coding. The platform is mobile-accessible and budget-friendly, with excellent customer support. Organizations appreciate its agility, reducing training needs and improving process standardization and efficiency in project implementation.
  • "The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
  • "This solution can be useful for tracking the different stages of projects and the people working on them."
  • "Customize workflow processes visually and interactively."

Room for Improvement

Comindware Tracker could benefit from more frequent version updates and easier integration with popular web services. Users suggest enhancing UI/UX for improved digitalization. Additional report templates and advanced analytics are desired. Enhanced documentation for setup and use would be beneficial. Users propose a mobile app and responsive interface. Automated email improvements and preintegration with third-party services are desired. Reducing costs and offering a one-time payment plan would be advantageous. Simplifying the initial setup and integration processes would be beneficial.
  • "The initial setup can be quite slow and finicky."
  • "There are not very many report templates, and if there were more, it would really help."
  • "This solution lacks API integration with some popular websites."

ROI

Users experienced significant improvements with Comindware Tracker as it simplified building and managing workflows. It helped in reducing associated risks and eliminated the need for extra staffing. They appreciated easier routine management and cost savings from not requiring additional training. Investments were justified through enhanced efficiency and transparent processes. The software's reasonable pricing further contributed to their satisfaction, while its user-friendly interface facilitated seamless web-form and workflow creation, reflecting a positive return on investment.

Pricing

Comindware Tracker’s pricing offers good value with a low cost per user model that’s appealing, especially as it excludes client fees. Setup costs are reasonable, averaging within the market range. The licensing process is straightforward with flexible options. Users appreciate the cost-effectiveness, as no additional workforce training is needed. However, although pricing and licensing are favorable, improved documentation is desired for better understanding of setup and features.
  • "Great value for the money."
  • "This solution has a very lost cost."
  • "The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."

Popular Use Cases

Comindware Tracker is utilized for workflow management, enabling non-technical users to create and adjust workflows, enhancing transparency in processes. It supports collaboration between multiple teams, facilitates automation of tasks, manages task delegation, and improves process standardization. Users appreciate the user-friendly interface, which saves the need for the IT department's involvement. It effectively handles project management, service requests, SLA tracking, document approvals, and more, easing collaboration and communication across diverse departments.

Service and Support

Customer service is described as very good and quick, often responding with care. Technical support is praised for being knowledgeable, resolving issues swiftly although uncommon problems may take longer. Support is described as excellent, offering premium service with SLAs. Some note fast response times, yet suggest improvements to handle delays better. The professional and skilled nature of technical support is lauded, while overall satisfaction rates at 4 out of 5.

Deployment

Comindware Tracker's initial setup is described as easy and straightforward by several users. Many found it convenient due to its cloud-based nature, though some encountered challenges with integrations and documentation, which they hope will improve. Setting up access credentials was simple for teams. A few users mentioned difficulty identifying things during setup, but Comindware provided support. Deployment typically required less than three months, highlighting the ease of implementation for most.

Scalability

Comindware Tracker is praised for its scalability, allowing organizations to expand without additional setup. Users mention its flexibility and adaptability across an entire organization, aiding workflow implementation. It is described as suitable for large teams and offering mobility-based features. No scalability issues are reported, suggesting ease of scaling.

Stability

Comindware Tracker demonstrates strong stability with minimal issues. Users report high uptime, with stability exceeding 98%. While minor technical glitches occur, support efficiently addresses them. Instances of crashes are rare and possibly linked to internal configurations. It boasts superior stability compared to competitors, with timely enhancements to address updates. Typically characterized as stable and mature, it effectively supports comprehensive enterprise applications without noticeable errors.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Comindware Tracker Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
68%
Comms Service Provider
7%
Financial Services Firm
5%
Real Estate/Law Firm
5%
Computer Software Company
5%
University
2%
Government
2%
Healthcare Company
2%
Logistics Company
2%
Manufacturing Company
2%

Compare Comindware Tracker with alternative products

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Learn more about Comindware Tracker

A wide variety of workflow management solutions have been built with Comindware Tracker across all industries, departments, and workflow scenarios and brought transparency and accountability in businesses.

Key benefits of Comindware Workflow Software:

  • Quick workflow setup with no IT resource required
  • On-the-fly changes to workflows, forms, and data
  • Easy implementation thanks to the Outlook-style interface
  • Unified Document and Data Management
  • Advanced analytics and reporting for effective Workflow Management
  • Cloud, on-premises and hybrid deployment

The Workflow Management system enables non-code addition and modification of workflows with no interruption to ongoing activities. It ensures quick-win implementation and reduces expenses.


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Comindware Tracker customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services

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Product Categories

Product Categories
Business Process Management (BPM)
Process Automation

Popular Comparisons

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