CrowdStrike Falcon Reviews

Name: CrowdStrike Falcon
Brand: CrowdStrike
Rating: 4 (121 reviews)

Vendor: CrowdStrike

4.3 out of 5

121 reviews
97% willing to recommend

4,463 followers

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What is CrowdStrike Falcon?

CrowdStrike Falcon provides endpoint protection and threat intelligence using a cloud-based platform for real-time detection and response. Its minimal impact on system performance and ease of deployment are key benefits along with advanced logging and reporting for compliance and forensic analysis.

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CrowdStrike Falcon is the #1 ranked solution in top Threat Intelligence Platforms, #1 ranked solution in EDR tools, #1 ranked solution in XDR Security products, #1 ranked solution in top Attack Surface Management (ASM) solutions, #1 ranked solution in top Ransomware Protection solutions, #1 ranked solution in top AI-Powered Cybersecurity Platforms solutions, #3 ranked solution in endpoint security software, #3 ranked solution in top Active Directory Management solutions, #3 ranked solution in top Identity Threat Detection and Response (ITDR) solutions, and #5 ranked solution in top Identity Management (IM) solutions. PeerSpot users give CrowdStrike Falcon an average rating of 8.6 out of 10. CrowdStrike Falcon is most commonly compared to Microsoft Defender for Endpoint: CrowdStrike Falcon vs Microsoft Defender for Endpoint. CrowdStrike Falcon is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Helped 801,634 peers since 2012

Featured reviews

Chintan-Vyas

Associate Director at KPMG

Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.

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Syed Ubaid Ali Jafri

Head of Cyber Defense & Offensive Security at Habib Bank Limited

Area of Improvement The products still require improvement in the Apple environment (Mac). Currently, this solution (as of July 2022) is not compatible with MAC OS (X), Catalina, or Big Sur. Similarly, the product is also not compatible with Unix-based systems including AIX, Darwin, and FreeBSD. CS Falcon sensing capabilities for non-domain machines should be enhanced since the agent doesn't detect the neighbor's IP Address and/or any anomaly which was identified in the network for the non-domain machine. Additional Features required in the Next release: The product requires an add-on feature which should be a turnkey feature if it requires to be turned on to XDR no changes should be required to be made on the user end as the agent is already installed.

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Niranjan N

Sr Analyst at ATOS

CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools. It's integrated with multiple threat intelligence sources, such as the AbuseIPDB. That integration helps because we can easily cross-check between CrowdStrike and other solutions like an MDR or Azure AD. Hybrid analysis is integrated with CrowdStrike in our environment. There's also sandbox analysis. It's more informative. We perform a routine activity in our test environment where we simulate the process and file.

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CrowdStrike Falcon mindshare

Product category:

As of September 2024, the mindshare of CrowdStrike Falcon in the Endpoint Detection and Response (EDR) category stands at 16.9%, up from 13.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Key learnings from peers

Last updated Aug 11, 2024

Valuable Features

CrowdStrike Falcon is praised for its robust threat detection capabilities, efficient endpoint protection, and seamless integration. Users appreciate its real-time analytics, cloud functionality, and quick deployment. The platform's lightweight agent, comprehensive reporting, and proactive threat-hunting features stand out. Customers value its high performance, excellent scalability, and ease of management. CrowdStrike Falcon's strong customer support and regular updates also contribute to its effectiveness in enhancing security and operational efficiency.

"It's really good because it can detect anything."
"The solution's reporting console is phenomenal, and I can get a lot of data out of it."
"The platform is very scalable."

Room for Improvement

Users expressed that CrowdStrike Falcon could benefit from better offline capabilities. They mentioned challenges with its pricing structure. Several noted the desire for more rapid response times from customer support. Some users highlighted the need for improved compatibility with different operating systems. Enhanced report customization options were also a recurring request. Additionally, there was feedback on optimizing performance with fewer system resources. Developers suggested more frequent updates to address emerging threats.

"I'm concerned about the recent issue that involved a faulty update."
"The solution should have included remote wipe capability out of the box."
"Enhancements in reporting and forensic analysis could benefit the product."

ROI

CrowdStrike Falcon users reported a significant return on investment, citing reduced incident response times and lower operational costs. They mentioned the platform's efficient threat detection and prevention capabilities contributing to improved security measures. Users appreciated the seamless deployment and ease of use, which enhanced productivity. Additionally, many highlighted the comprehensive support and continuous updates as beneficial features, contributing to optimized performance and higher cost-effectiveness.

Pricing

CrowdStrike Falcon pricing varies, starting at $8.99 per endpoint per month. Information suggests total cost depends on factors such as modules selected, number of endpoints, and contract length. Users mention that while pricing is on the higher side, the solution offers robust security features and user-friendly management, making it a preferred choice for enterprises seeking comprehensive cybersecurity solutions.

"The solution's pricing is great for us."
"The product is expensive."
"CrowdStrike is a reasonably priced tool."

Popular Use Cases

CrowdStrike Falcon is primarily utilized for endpoint security, providing threat detection, incident response, and malware protection. Users emphasize its effectiveness in identifying and mitigating advanced threats, ease of deployment, and real-time data processing. CrowdStrike Falcon's ability to integrate seamlessly with existing systems and its cloud-based architecture are also frequently mentioned. Users appreciate its minimal impact on system performance and comprehensive monitoring capabilities, which enhance overall cybersecurity infrastructure.

Service and Support

CrowdStrike Falcon offers responsive and knowledgeable customer service. Users appreciate fast support turnaround and effective assistance. Technical teams are seen as well-informed and competent. However, a few users mention occasional delays in resolution. The support portal is considered user-friendly and accessible. Communication is clear and detailed, leaving users satisfied with provided answers. Some users value the proactive approach, receiving regular updates and useful information from support representatives.

Deployment

Users find CrowdStrike Falcon's initial setup straightforward and efficient. They appreciate its user-friendly deployment process and quick integration with existing systems. Clients note that the cloud-based nature simplifies installation, requiring minimal effort from their IT teams. The documentation and support provided ease the configuration and setup steps. Some users mention that previous experience with similar platforms can further smooth the setup process, making it faster and less complex.

Scalability

CrowdStrike Falcon is praised for its excellent scalability, handling large environments with ease. Users appreciate its ability to accommodate growing needs without performance loss. Many find its deployment and management straightforward, benefiting both small and large enterprises. Specific highlights mention the seamless integration with existing infrastructure and efficient resource utilization, ensuring continuous protection as organizations expand. Its robust architecture supports extensive endpoints, making it a preferred choice for scalable cybersecurity solutions.

Stability

Users praise CrowdStrike Falcon for its consistent performance and reliability. It effectively detects and mitigates threats without significant issues, offering robust protection. Reports indicate it rarely crashes or fails, maintaining uptime and ensuring continuous security. Users find it efficient and trustworthy, highlighting its strong stability. Many commend its minimal impact on system performance, making it a preferred choice for maintaining secure environments.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our CrowdStrike Falcon Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Retailer

Healthcare Company

University

Educational Organization

Construction Company

Insurance Company

Comms Service Provider

Energy/Utilities Company

Real Estate/Law Firm

Media Company

Non Profit

Legal Firm

Wholesaler/Distributor

Hospitality Company

Transportation Company

Outsourcing Company

Performing Arts

Recreational Facilities/Services Company

Pharma/Biotech Company

Consumer Goods Company

Logistics Company

Compare CrowdStrike Falcon with alternative products

Learn more about CrowdStrike Falcon

CrowdStrike Falcon is known for its efficacy in identifying malware, ransomware, and sophisticated cyber threats. The platform's cloud-native architecture and advanced AI capabilities ensure comprehensive endpoint visibility and rapid response times. Users appreciate the lightweight agent and seamless deployment process, along with detailed reporting features. Integration with security tools and efficient customer support are essential features, although some users highlight high pricing, occasional detection delays, and challenges with integration. Frequent alerts and the mobile app's performance are areas for improvement.

What are the key features of CrowdStrike Falcon?

Real-time Threat Detection: Provides immediate threat identification and response.
Lightweight Agent: Minimal impact on system performance.
Cloud-native Architecture: Ensures flexibility and scalability.
Advanced AI Capabilities: Enhances threat detection and prevention.
Comprehensive Endpoint Visibility: Complete insight into endpoint activities.
Detailed Reporting: Facilitates compliance and forensic analysis.
Security Tool Integration: Seamless integration with other tools.
Efficient Customer Support: Robust support services.

What are the benefits or ROI of CrowdStrike Falcon?

Improved Threat Detection: Identifies sophisticated threats, reducing risk.
Enhanced System Performance: Lightweight agent ensures minimal disruption.
Faster Response Times: Swift reaction to incidents minimizes damage.
Better Compliance: Detailed logs meet regulatory requirements.
Streamlined Deployment: Easy to implement with minimal downtime.

In industries like finance, healthcare, and retail, CrowdStrike Falcon is often used for critical security due to its robust threat detection capabilities. Financial firms value its rapid response and detailed reporting for compliance, while healthcare providers appreciate the minimal system performance impact. Retailers benefit from its comprehensive endpoint visibility and integration with other security tools.

CrowdStrike Falcon was previously known as CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface.