We started using ScaleIO followed by VxRail and finally PowerFlex. We use Dell PowerFlex as a hyperconverge for a specific workload. Our security solutions, including QRadar, are all on PowerFlex now.
Dell PowerFlex helped our organization in many ways. The hyperconverge automation makes it easy to deploy the machines. They are stable and offer high availability. If we have to perform maintenance on a single-blade server, we don't need to bring down the complete hyperconverge. We can move it live. We are primarily using it for VMware so the availability is important for us. A reset takes only five minutes, while planned downtime for regulatory approvals and adjustments would take three weeks.
PowerFlex's ability to manage storage across multiple environments depends on our requirements. We can go with only compute nodes, or storage nodes, or we can go with both. There are no restrictions or limitations. It is based on the workload. We are thinking about moving our containerized solution, Openshift to be on PowerFlex. Openshift is more compute-related consumption for our banking services so storage nodes are not heavily required for this and we are targeting to purchase PowerFlex more for compute nodes. Most security solutions are monitoring logs and events which requires more storage. PowerFlex gives us the flexibility to use either or both.
We are happy with the combination of reliability and scalability that PowerFlex offers us. The most important aspects of PowerFlex for us are stability, performance, and availability. PowerFlex is good in all these areas. For example, we had VxRail in our call center. Our call center is using Avaya's telephone solution to support customer calls and five years before we purchased VxRail we forced Avaya to convert all of their physical appliances to virtual appliances. So the complete Avaya solution has been working on VxRail for five years now and the call center has had hundreds of thousands of calls without a single interruption from the infrastructure. This is the beauty of the solution. We are now in the process of upgrading the Avaya solution which requires infrastructure upgrades. I purchased the latest version of PowerFlex and the implementation is in place now. In two weeks I will be moving the entire Avaya solution from the old VxRail solution to the new PowerFlex. The beauty of it is we will be able to make the switch without any interruption to the banking service because of the version. This makes life easy for us when we go for a complete software-defined solution.
Dell PowerFlex helped streamline our organization. The local Dell team is close to us and understands our infrastructure. They are not just trying to sell the Dell products to us. There was one time we discussed with them about converting our complete infrastructure to the hyperconverge and they told us that though they are the leaders in hyperconverge, they don't recommend we move our complete workload onto the hyperconverge. It depends on the use case. Some of the banks need to be run on three-tier infrastructure and some services can run on the hyperconverge. So based on the requirement, they proposed the right solution for us.