Dell RecoverPoint Reviews

Name: Dell RecoverPoint
Brand: Dell Technologies
Rating: 4.2 (21 reviews)

4.2 out of 5

21 reviews
100% willing to recommend

471 followers

What is Dell RecoverPoint?

Dell RecoverPoint provides continuous data protection with multiple recovery points to restore applications instantly to a specific point in time. It is used to protect applications with bidirectional synchronous and asynchronous replication and digital video recorder (DVR)-like recovery in physical, virtual, and cloud infrastructures.

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Dell RecoverPoint is the #4 ranked solution in top Data Replication solutions. PeerSpot users give Dell RecoverPoint an average rating of 8.4 out of 10. Dell RecoverPoint is most commonly compared to NetApp SnapMirror: Dell RecoverPoint vs NetApp SnapMirror. Dell RecoverPoint is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 30% of all views.

Helped 842,767 peers since 2012

Featured Dell RecoverPoint reviews

Syed Shahid Hasan

Senior Manager- II | Unit Head - Technolgy Infra (Global) at a financial services firm with 10,001+ employees

I've worked closely with Dell since 2007. Back then, we could create a "Severity 1" case. I think they've discontinued that option. Now, you can create a "Severity 2" case. For Severity 1 issues, you can call the helpline. I've often recommended to Dell EMC Pakistan that there should be a portal option to create Severity 1 cases. Their engineers are good, but since COVID, many experienced engineers have left the company. This is a problem for every vendor, not just Dell EMC – they face challenges finding experienced technical engineers. So, while I recommend Dell EMC, sometimes they don't have the technical staff for very quick responses. In those cases, you might need to engage your account manager to find the best engineer on a Severity 1 issue.

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Wesam Qashou

Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs

We employ Classic Area CoverPoint, in our setup. This configuration involves replication through a total of four appliances—two located in our headquarters office and another two at the disaster recovery site. This solution operates as CDP, which means it replicates data at the block level in real-time and the replication happens between our HQ office and the DLP. To ensure data integrity and availability, we utilize both synchronous and asynchronous replication modes, depending on the specific requirements of each scenario.

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Wesam Qashou

Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs

Scalability is one of the few drawbacks of this thing. They're still using Flash Player to manage. The Flash Player can't handle all the puzzles, so they had to invent a tool to complement Flash, and now it is extremely slow. So far, we haven't needed to increase our usage, but we will probably switch to another vendor when we change the technology. We will upgrade the SAN storage, so we'll only change our replication solution.

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Dell RecoverPoint mindshare

As of April 2025, the mindshare of Dell RecoverPoint in the Data Replication category stands at 1.9%, down from 2.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Data Replication

PeerAnalyst reports based on Dell RecoverPoint reviews

Type	Title	Date
Category	Data Replication	Apr 1, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 1, 2025	Download
Comparison	Dell RecoverPoint vs NetApp SnapMirror	Apr 1, 2025	Download
Comparison	Dell RecoverPoint vs NetApp Snapshot	Apr 1, 2025	Download
Comparison	Dell RecoverPoint vs Fivetran	Apr 1, 2025	Download

Title	Rating	Mindshare	Recommending
NetApp SnapMirror	4.4	18.0%	100%	25 interviews Add to research
NetApp Snapshot	4.5	22.9%	100%	23 interviews Add to research

Valuable Features

Dell RecoverPoint offers features like remote data replication over IP for long distances and continuous data protection allowing swift rollback to any prior state. It integrates seamlessly with VMware's Site Recovery Manager and provides multi-site protection with minimal bandwidth usage. Users appreciate its ease of use, low RPO, automatic failover, and graphical interface. Its capabilities in data duplication and management are highly valued for data protection and disaster recovery.

"The technical support for Dell RecoverPoint is excellent."
"I would rate its stability almost a nine out of ten."
"In terms of operational and financial benefits, in case of any disaster, it can recover."

Room for Improvement

Dell RecoverPoint can benefit from improvements like enhanced VMware integration and compatibility with multiple platforms, including cloud services. Users experience challenges with its Adobe Flash-based management interface, the lack of cascaded replication, high resource consumption by journals, and limited storage support. It requires better automation features and should allow integration with new products like PowerStore. Transitioning physical functionalities to virtual environments presents difficulties in performance and recovery processes. Cost and exclusive appliance sales also impact scalability.

"Dell RecoverPoint can be improved by virtualizing it, which would use less storage and enhance performance."
"The initial setup is complex."
"The initial setup is complex."

ROI

Dell RecoverPoint is considered a high-value investment due to its strong data recovery capabilities during disasters. Users find it provides excellent financial returns, reaching up to 80 percent ROI. While the purchase cost is high, its operational advantages help ensure data security. Demonstrating its value, a bank successfully recovered all data after a disaster, preventing losses. Consequently, users rate it highly for its return on investment.

Pricing

Dell RecoverPoint is often seen as a cost-effective solution with pricing rated between moderate to high. Initial setup costs can reach $33K for three sites, while day-to-day expenses remain low due to maintenance contracts. Licensing is typically perpetual, attached to the storage, with no recurring fees unless additional support is required. Bundling with storage products like Unity 300 and PowerProtect Data Manager is common, potentially increasing pricing but providing comprehensive features.

"While I recommend Dell EMC, it depends on your specific use case. Licensing is perpetual, meaning you buy it once."
"The price is moderate."
"It is considered quite costly."

Popular Use Cases

Dell RecoverPoint is utilized primarily for disaster recovery, supporting over 50 VMs and MS SQL databases. It enables data replication across multiple storage models like EMC VNX5800 and Unity 300. Organizations leverage its continuous data protection for block-level replication, essential when RPO and RTO objectives must be zero. Clients use it for data recovery between primary and secondary sites, ensuring data integrity with snapshot capabilities even if production data becomes compromised.

Service and Support

Customer service is generally rated highly, with some concerns about the support sector due to its size. Technical support is praised for its experience, efficiency, and responsiveness, though some note issues with severity handling and bug fixes. Users highlight smart communication and understanding, but there are delays in severe cases. Recent challenges in retaining experienced engineers are acknowledged, affecting quick response times. Technical support is often rated between 9 to 10 out of 10 for its effectiveness.

Deployment

Dell RecoverPoint's initial setup varies in complexity. Some found it straightforward, others required additional expertise, especially in complex environments. It offers plug-and-play ease for familiar users, although certain configurations demand trained professionals. Complex IT setups and specific technical requirements pose challenges, while practice with guidance from Dell documentation or training simplifies the process. Setup duration can range from a week to up to 20 days, depending on the complexity and size of the implementation.

Scalability

Dell RecoverPoint is highly scalable, allowing integration without disruption and supporting up to 16 nodes per cluster. Users report excellent scalability, though some mention it can be costly regarding licensing and the consistency of groups created. While scalability handles well, limitations exist with Flash Player management. Mostly suitable for large enterprises, users rate scalability highly, emphasizing its ability to meet storage needs while encountering minimal issues.

Stability

Dell RecoverPoint shows high stability with users often praising its minimal bugs and glitches. Most have not encountered major issues, rating stability between seven and a half to nine out of ten. Some early versions showed slight configuration issues, but updates have improved reliability. WAN Compression issues in version 4.1 were resolved through vendor support, indicating effective troubleshooting processes. The tool's strong performance leads many to quickly forget its existence post-installation.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Dell RecoverPoint Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

30%

Financial Services Firm

20%

Healthcare Company

11%

Energy/Utilities Company

Real Estate/Law Firm

Government

Comms Service Provider

Wholesaler/Distributor

Hospitality Company

Manufacturing Company

Outsourcing Company

Leisure / Travel Company

Computer Retailer

Performing Arts

Educational Organization

Consumer Goods Company

Legal Firm

Logistics Company

Compare Dell RecoverPoint with alternative products

Learn more about Dell RecoverPoint

Dell RecoverPoint was previously known as RecoverPoint Continuous Remote Replication.

Dell RecoverPoint customers

Regis Aged Care, Cap Atlantique, Lewisville Independent School District, EnvisionRxOptions, Bar Harbor Bank & Trust, Major Boutique Hotel Chain, Riverside Health System, Panduit

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