DX NetOps Reviews

Name: DX NetOps
Brand: Broadcom
Rating: 4 (6 reviews)

4.3 out of 5

6 reviews
100% willing to recommend

What is DX NetOps?

DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.

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DX NetOps is the #9 ranked solution in top AIOps solutions and #27 ranked solution in best Network Monitoring Tools. PeerSpot users give DX NetOps an average rating of 8.6 out of 10. DX NetOps is most commonly compared to Zabbix: DX NetOps vs Zabbix. DX NetOps is popular among the large enterprise segment, accounting for 77% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 17% of all views.

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Featured reviews

Wael Abdelwahab

Deputy General Manager at banque misr

The solution is very straightforward and simple. It's not a complex process. I'd rate the initial setup a five out of five in terms of how easy the process is. Initially, it was a very simple installation, one server, and not sophisticated. That said, afterward, we enhanced it, and after consultation, we enhanced it to be scalable in installation to cover all our branches on our device. For some applications and network management, it took about three months to accomplish the full installation. Even after that, we changed the strategy and redeployed again. It took about a couple of months to have all modules configured and running. That's for the full implementation, not just the installation. The deployment was run by one or two people. You don't need a lot of staff or a lot of people involved in it. No, there are a lot of people using it as it's in every department. We have 25 people administering it daily. They work in shifts, so not everyone is on it at once. There are about five people handling maintenance.

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Enrique Aguilar

Architect of solutions at Dayset

I work in management and operations. The AI has great capabilities and is the best feature in this solution. I'd like to see dashboards and better integration with other solutions. I've been using this solution for six years. I rate this solution 10 out of 10.

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ZuherHaija

Director at Starways

One improvement that could make the product better is to streamline its modules into a more cohesive solution. Currently, it requires multiple modules for various functionalities even when they use similar technologies. It would be more efficient to have a single solution for an enterprise, reducing the need to deploy multiple modules for each specific function. One useful addition to DX NetOps in the future could be automating tasks related to the network infrastructure. Currently, some tasks require manual and potentially complex processes, which can be risky. It would be beneficial if DX NetOps integrated native automation features to make these tasks easier and safer to execute directly within the network management system, eliminating the need for additional modules or tools.

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DX NetOps mindshare

Product category:

As of November 2024, the mindshare of DX NetOps in the Network Monitoring Software category stands at 0.6%, down from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

Key learnings from peers

Last updated Sep 16, 2024

Valuable Features

DX NetOps excels in root cause analysis for network problems and link issues. Users praise performance management, fault management, and the ability to show performance metrics for links, interfaces, and devices. Its AI capabilities and holistic infrastructure view stand out. The initial setup is straightforward, with scalability and stability noted as strengths. Users appreciate tracking trends in resource utilization for capacity planning and network performance. Spectrum and Performance Management are highlighted as key features.

"A highly scalable solution."
"It is straightforward to configure, and you can quickly gather data from your infrastructure."
"The AI is the best feature in this solution."

Room for Improvement

DX NetOps requires improvements in technical support, network configuration management, and UI upgrades. Users find it lacks sophisticated backup functionalities and compliance with security standards and desire a more modern user interface. Other areas needing enhancement include integrating NFA network analysis, streamlining modules for a cohesive system, automating network tasks, integrating better with other solutions, and reducing hardware requirements for easier implementation.

"The hardware requirements can be improved."
"One improvement that could make the product better is to streamline its modules into a more cohesive solution."
"Lacks dashboards and better integration with other solutions."

ROI

Users noted significant improvements in network visibility and performance monitoring, leading to decreased downtime and quicker troubleshooting with DX NetOps. They highlighted cost savings from improved resource allocation and better proactive management capabilities. Enhanced operational efficiency and actionable insights were also praised as valuable benefits, contributing to a positive return on investment. Users found DX NetOps instrumental in optimizing their network operations and reducing operational costs.

Pricing

The pricing, setup cost, and licensing for DX NetOps are flexible and cater to companies of different sizes. There are different types of licenses available, and while Broadcom is not a cheap product, it offers good value. The licensing model has changed from permanent and renewal to a yearly subscription, which includes all features without the need for additional purchases.

Popular Use Cases

DX NetOps is primarily utilized for network management, including performance monitoring and infrastructure reliability. It offers a comprehensive view of network devices such as switches, routers, and firewalls, as well as SAP and net flow analytics. Users benefit from its proactive monitoring, anomaly alerts, and detailed reporting features. Being telco-grade, it is particularly suitable for large-scale network operations and management scenarios.

Service and Support

Customer service and support of DX NetOps have varied experiences. After Broadcom's acquisition, quality initially declined but has since improved. Support quality depends on the region, with the US team providing better help. Response times can be slow, with occasional knowledge gaps. Customers note that the tool's deep expertise requirements sometimes hinder effective communication. While rarely, support might not fully understand issues. Some rate the technical support highly, suggesting a mixed but generally improving experience.

Deployment

Initial setup of DX NetOps is often straightforward and simple, requiring one or two people. Experience varies; some find it easy, while newcomers may struggle, especially with manual tasks and troubleshooting. Setup time can range from a few weeks to several months for full implementation. Staff involvement differs based on company size. Fifty or more devices may necessitate larger teams. A partner can ease the process, though simplifying tasks like certificate installation could enhance user experience.

Scalability

DX NetOps scalability receives positive feedback, with users praising its ability to handle large networks efficiently. Some note it's not extremely scalable, while others give high ratings, emphasizing its suitability for telco-grade operations and enterprise-level network management. Users mention managing a wide range of devices, from smaller to very large deployments, highlighting its flexibility.

Stability

The stability of DX NetOps is highly rated. Users consistently mention that it's stable, with no bugs, glitches, crashes, or freezes. Ratings range from four to ten out of ten, indicating reliability. When set up correctly, it runs smoothly for long periods. Users find it performs very well and is a dependable choice.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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