DX NetOps Reviews

Name: DX NetOps
Brand: Broadcom
Rating: 4.3 (7 reviews)

4.3 out of 5

7 reviews
100% willing to recommend

What is DX NetOps?

DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.

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DX NetOps is the #17 ranked solution in top AIOps solutions and #40 ranked solution in best Network Monitoring Tools. PeerSpot users give DX NetOps an average rating of 8.6 out of 10. DX NetOps is most commonly compared to Zabbix: DX NetOps vs Zabbix. DX NetOps is popular among the large enterprise segment, accounting for 76% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 15% of all views.

Helped 831,265 peers since 2012

Featured reviews

Mark Tukh

Principal Presale Consultant at Ness Technologies

There is a model for network traffic analysis in the NetOps product called NetOps Flow Analyzer. It provides all the necessary protocols and analysis. DX NetOps supports network monitoring across hybrid environments, though I hope it works out of the box. The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.

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Wael Abdelwahab

Deputy General Manager at banque misr

The solution is very straightforward and simple. It's not a complex process. I'd rate the initial setup a five out of five in terms of how easy the process is. Initially, it was a very simple installation, one server, and not sophisticated. That said, afterward, we enhanced it, and after consultation, we enhanced it to be scalable in installation to cover all our branches on our device. For some applications and network management, it took about three months to accomplish the full installation. Even after that, we changed the strategy and redeployed again. It took about a couple of months to have all modules configured and running. That's for the full implementation, not just the installation. The deployment was run by one or two people. You don't need a lot of staff or a lot of people involved in it. No, there are a lot of people using it as it's in every department. We have 25 people administering it daily. They work in shifts, so not everyone is on it at once. There are about five people handling maintenance.

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Enrique Aguilar

Architect of solutions at Dayset

I work in management and operations. The AI has great capabilities and is the best feature in this solution. I'd like to see dashboards and better integration with other solutions. I've been using this solution for six years. I rate this solution 10 out of 10.

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DX NetOps mindshare

Product category:

As of January 2025, the mindshare of DX NetOps in the Network Monitoring Software category stands at 0.6%, down from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerAnalyst reports

Type	Title	Date
Category	Network Monitoring Software	Jan 22, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 22, 2025	Download
Comparison	DX NetOps vs Zabbix	Jan 22, 2025	Download
Comparison	DX NetOps vs Auvik Network Management (ANM)	Jan 22, 2025	Download
Comparison	DX NetOps vs Datadog	Jan 22, 2025	Download

Title	Rating	Mindshare	Recommending
Zabbix	4.2	11.5%	95%	104 interviews Add to research
SolarWinds NPM	4.1	5.2%	92%	157 interviews Add to research

Valuable Features

DX NetOps provides root cause analysis, network traffic analysis, and performance metrics, offering scalability and stability. Its standout features include easy setup, AI capabilities, and a holistic network view. Teams benefit from performance management, protocol analysis, and interface utilization monitoring. The integration of NetOps Flow Analyzer and automation through AI, along with robust monitoring, support hybrid environments effectively. Users appreciate the comprehensive functionalities and efficient resource utilization tracking.

"I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable."
"The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data."
"A highly scalable solution."

Room for Improvement

DX NetOps requires enhancements in technical support, user experience, and network configuration management. The interface appears outdated, needing a modern update. Network analysis could benefit from advanced NFA features and security functionalities. A more cohesive integration of modules and native task automation would improve efficiency. Hardware demands should be optimized, and additional AI capabilities would be welcome. Existing manual processes present risks and could be streamlined for safer operations. Technical support needs a knowledge and response upgrade.

"The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market."
"It would be useful to have more AI features."
"The hardware requirements can be improved."

ROI

Users noted significant improvements in network visibility and performance monitoring, leading to decreased downtime and quicker troubleshooting with DX NetOps. They highlighted cost savings from improved resource allocation and better proactive management capabilities. Enhanced operational efficiency and actionable insights were also praised as valuable benefits, contributing to a positive return on investment. Users found DX NetOps instrumental in optimizing their network operations and reducing operational costs.

Pricing

DX NetOps pricing and licensing have transitioned to an annual subscription model, inclusive of all features without additional costs. Users find it affordable compared to competitors like IBM, with varied licensing options and technical support. While not the cheapest, Broadcom offers solid value and potential discounts, especially for loyal customers. Costs depend on scale, device numbers, and purchase location. Despite some viewing it as expensive, the pricing remains competitive for enterprise needs.

Popular Use Cases

DX NetOps is primarily used for network management and performance monitoring. Organizations utilize it to achieve a comprehensive view of network infrastructure, monitor approximately 500 network devices, ensure optimal performance, conduct SAP and net flow monitoring, and proactively address anomalies. Its features include detailed reporting and analytics, making it particularly beneficial for telco-grade applications. Companies involved in software sales incorporate DX NetOps as part of a larger suite of network management tools.

Service and Support

Customer service and support for DX NetOps show variability based on region and team. Support quality declined after Broadcom's acquisition but improved recently. U.S. teams provide better service, though issues like timing delays and knowledge gaps exist. Feedback includes slow response times, but most find the support responsive and generally good. Expertise is crucial for users to explain issues effectively, with ratings typically around eight or nine out of ten. There is room for improvement.

Deployment

DX NetOps's initial setup generally appears straightforward and simple, often requiring minimal personnel. Some find it easy, giving high ratings for ease. However, newer users might find it complex, needing manual work and advanced system knowledge. Setup duration varies, from a few hours to weeks, depending on customization needs. Initial deployment often involves one or two people, with roles expanding based on network size. Certain tasks like certificate installation could be more user-friendly.

Scalability

DX NetOps is highly scalable, accommodating both small and large-scale deployments with ease. Users rate its scalability between four and ten out of ten, praising its ability to manage extensive networks, including telecom operator backbones. Many describe it as an enterprise-level network management tool that handles thousands of devices efficiently. Its standout feature is its scalability, making it a top choice for varied client needs, from hundreds to hundreds of thousands of devices.

Stability

Users rate the stability of DX NetOps highly, with scores ranging from four to ten out of ten. They indicate strong performance, reliability, and long-lasting operation without crashes or glitches. Many consider DX NetOps very stable, both in performance and ability to run smoothly over time. Most users have confidence in its ability to maintain stability when correctly configured, emphasizing its dependable nature and effective performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our DX NetOps Buyer's Guide for additional reliable information.