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DX NetOps vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
DX NetOps enhances network visibility, reduces downtime, optimizes performance, lowers operational costs, and improves efficiency with an intuitive interface.
Sentiment score
7.5
ScienceLogic enhances service quality, reduces incidents, and strengthens brand reputation, making it valuable for enterprises despite initial costs.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
 

Customer Service

Sentiment score
4.7
DX NetOps customer service quality fluctuates by region, especially post-Broadcom acquisition, with mixed satisfaction and improvement potential.
Sentiment score
7.8
ScienceLogic's support team is praised for professionalism and expertise, despite occasional delays, ensuring quick resolutions and customer satisfaction.
I received excellent support from ScienceLogic.
Problems with Skylar may require longer wait times due to limited resource expertise.
 

Scalability Issues

Sentiment score
8.2
DX NetOps excels in scalability, ideal for managing extensive telecom networks, with minor limitations noted by some users.
Sentiment score
6.9
ScienceLogic effectively handles global scalability, despite some hardware challenges, and supports enterprise growth with customizable automation features.
The product is very scalable, to the maximum.
 

Stability Issues

Sentiment score
9.5
DX NetOps is praised for its stability and reliability, scoring high for bug-free and consistent long-term performance.
Sentiment score
7.1
ScienceLogic is stable and scalable, though occasional bugs occur during upgrades; users rate its stability between six and nine.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
 

Room For Improvement

DX NetOps needs improved support, UI enhancements, advanced features, optimized hardware, and more AI for better network management.
ScienceLogic needs better reporting, user interface, vendor support, simpler integration, improved API, and efficient application monitoring for enterprises.
It would be useful to have more AI features.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
 

Setup Cost

DX NetOps offers subscription-based pricing with integrated solutions, flexible licensing, and discounts, catering to various business needs.
ScienceLogic offers flexible yet potentially high pricing, starting at $25K, with costs based on device count and features.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
 

Valuable Features

DX NetOps offers robust network issue analysis with AI-powered automation, providing comprehensive monitoring, scalability, and resource tracking support.
ScienceLogic provides scalable, customizable monitoring with advanced analytics and integration, enhancing service delivery through intuitive and flexible solutions.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.
The CMDB update and the automatic CMDB update are valuable.
 

Categories and Ranking

DX NetOps
Ranking in Network Monitoring Software
44th
Ranking in AIOps
17th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
No ranking in other categories
ScienceLogic
Ranking in Network Monitoring Software
27th
Ranking in AIOps
7th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
45
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Server Monitoring (12th), IT Infrastructure Monitoring (24th), IT Operations Analytics (7th), Cloud Monitoring Software (19th)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of DX NetOps is 0.5%, down from 0.7% compared to the previous year. The mindshare of ScienceLogic is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Mark Tukh - PeerSpot reviewer
Leverages comprehensive network monitoring and AI-driven automation for enhanced performance analysis
There is a model for network traffic analysis in the NetOps product called NetOps Flow Analyzer. It provides all the necessary protocols and analysis. DX NetOps supports network monitoring across hybrid environments, though I hope it works out of the box. The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
Michael Wenn - PeerSpot reviewer
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.
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848,207 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
10%
Government
7%
Computer Software Company
13%
Financial Services Firm
12%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about DX NetOps?
It is straightforward to configure, and you can quickly gather data from your infrastructure.
What is your experience regarding pricing and costs for DX NetOps?
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market. However, there are no extra expenses in addition to the standard licensing fee.
What needs improvement with DX NetOps?
It would be useful to have more AI features.
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services. If the knowledge for implementation could be spread...
 

Comparisons

 

Overview

 

Sample Customers

Fujitsu
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about DX NetOps vs. ScienceLogic and other solutions. Updated: April 2025.
848,207 professionals have used our research since 2012.