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DX NetOps vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
DX NetOps enhances network visibility, reduces downtime, optimizes performance, lowers operational costs, and improves efficiency with an intuitive interface.
Sentiment score
7.6
ScienceLogic improved issue resolution, cutting outage duration and yielding ROI by the second year through better management and visibility.
It can save you the cost of the product by reducing expenses and downtimes in 12 to 18 months.
 

Customer Service

Sentiment score
4.7
DX NetOps customer service quality fluctuates by region, especially post-Broadcom acquisition, with mixed satisfaction and improvement potential.
Sentiment score
7.9
ScienceLogic's support is quick, responsive, and available 24/7, but sometimes requires multiple interactions and varies in knowledge levels.
 

Scalability Issues

Sentiment score
8.2
DX NetOps excels in scalability, ideal for managing extensive telecom networks, with minor limitations noted by some users.
Sentiment score
6.9
ScienceLogic is highly rated for scalability and adaptability, though some report onboarding and resource management challenges.
The product is very scalable, to the maximum.
 

Stability Issues

Sentiment score
9.5
DX NetOps is praised for its stability and reliability, scoring high for bug-free and consistent long-term performance.
Sentiment score
7.1
ScienceLogic is praised for stable performance, with high ratings, minor customization issues, and occasional challenges in large environments.
I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable.
 

Room For Improvement

DX NetOps needs improved support, UI enhancements, advanced features, optimized hardware, and more AI for better network management.
ScienceLogic needs improvements in monitoring, user interface, stability, customization, support, and user-friendliness, with challenges in automation and database monitoring.
It would be useful to have more AI features.
 

Setup Cost

DX NetOps offers subscription-based pricing with integrated solutions, flexible licensing, and discounts, catering to various business needs.
ScienceLogic's pricing ranges from $8 to $15 per endpoint, offering value through extensive features and straightforward subscriptions.
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market.
 

Valuable Features

DX NetOps offers robust network issue analysis with AI-powered automation, providing comprehensive monitoring, scalability, and resource tracking support.
ScienceLogic offers agentless configuration, robust monitoring, third-party integration, customizable dashboards, scalability, AI, and comprehensive coverage, ensuring user-friendliness.
The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
 

Categories and Ranking

DX NetOps
Ranking in Network Monitoring Software
40th
Ranking in AIOps
17th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
No ranking in other categories
ScienceLogic
Ranking in Network Monitoring Software
30th
Ranking in AIOps
9th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
Event Monitoring (7th), Unified Communications Monitoring (1st), Server Monitoring (12th), IT Infrastructure Monitoring (27th), IT Operations Analytics (7th), Cloud Monitoring Software (21st)
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of DX NetOps is 0.6%, down from 0.7% compared to the previous year. The mindshare of ScienceLogic is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Mark Tukh - PeerSpot reviewer
Leverages comprehensive network monitoring and AI-driven automation for enhanced performance analysis
There is a model for network traffic analysis in the NetOps product called NetOps Flow Analyzer. It provides all the necessary protocols and analysis. DX NetOps supports network monitoring across hybrid environments, though I hope it works out of the box. The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
GauravSingh4 - PeerSpot reviewer
Great integrations, power flow, and good support
They need a little more self-service. Some of the places where there's still a dependency on defense logic. If those could be eliminated, that would be ideal. They've done a fantastic job eliminating a lot of those dependencies and there's a lot of self-service. However, some of the areas where we could have it connect to, for example, Splunk or ServiceNow, in a self-care version versus having to go back to their engineers, that's an area where they could do a little more. There are still a lot of engineers who get involved versus if it's a little more API-driven and self-served dashboard connections. Doing it the other way would just make life easier for users.
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
831,265 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
15%
Computer Software Company
11%
Government
7%
Computer Software Company
16%
Financial Services Firm
11%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about DX NetOps?
It is straightforward to configure, and you can quickly gather data from your infrastructure.
What is your experience regarding pricing and costs for DX NetOps?
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market. However, there are no extra expenses in addition to the standard licensing fee.
What needs improvement with DX NetOps?
It would be useful to have more AI features.
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.
What needs improvement with ScienceLogic?
The product's reporting functionalities have certain shortcomings, making it an area where improvements are required. The tool is more or less good. The tool needs to improve its APM capabilities.
 

Comparisons

 

Overview

 

Sample Customers

Fujitsu
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about DX NetOps vs. ScienceLogic and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.