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DX NetOps vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
DX NetOps enhances network visibility, reduces downtime, optimizes performance, lowers operational costs, and improves efficiency with an intuitive interface.
Sentiment score
7.6
ScienceLogic improved issue resolution, cutting outage duration and yielding ROI by the second year through better management and visibility.
 

Customer Service

Sentiment score
4.7
Customer service for DX NetOps improved recently but varies by location, with some users still facing slow responses and gaps.
Sentiment score
8.1
ScienceLogic's support is quick, responsive, and available 24/7, but sometimes requires multiple interactions and varies in knowledge levels.
 

Scalability Issues

Sentiment score
7.5
DX NetOps excels in scalability, managing 1,000 to 100,000+ devices, making it ideal for enterprise and telecom networks.
Sentiment score
7.1
ScienceLogic is highly rated for scalability and adaptability, though some report onboarding and resource management challenges.
 

Stability Issues

Sentiment score
9.0
DX NetOps is highly rated for its reliability and stability, with users appreciating its crash-free, bug-free, and glitch-free performance.
Sentiment score
7.1
ScienceLogic is praised for stable performance, with high ratings, minor customization issues, and occasional challenges in large environments.
 

Room For Improvement

DX NetOps requires better support, improved functionality, modern UX, enhanced features, streamlined modules, native automation, and modified hardware requirements.
ScienceLogic needs improvements in monitoring, user interface, stability, customization, support, and user-friendliness, with challenges in automation and database monitoring.
 

Setup Cost

ScienceLogic's pricing ranges from $8 to $15 per endpoint, offering value through extensive features and straightforward subscriptions.
 

Valuable Features

DX NetOps excels in root cause analysis, performance metrics, AI capabilities, ease of setup, stability, scalability, and holistic infrastructure view.
ScienceLogic offers agentless configuration, robust monitoring, third-party integration, customizable dashboards, scalability, AI, and comprehensive coverage, ensuring user-friendliness.
 

Categories and Ranking

DX NetOps
Ranking in Network Monitoring Software
27th
Ranking in AIOps
10th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
6
Ranking in other categories
No ranking in other categories
ScienceLogic
Ranking in Network Monitoring Software
32nd
Ranking in AIOps
9th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
42
Ranking in other categories
Event Monitoring (8th), Unified Communications Monitoring (1st), Server Monitoring (12th), IT Infrastructure Monitoring (26th), IT Operations Analytics (8th), Cloud Monitoring Software (21st)
 

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of DX NetOps is 0.6%, down from 0.7% compared to the previous year. The mindshare of ScienceLogic is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Wael Abdelwahab - PeerSpot reviewer
Good performance, simple setup, and helpful for root cause analysis
The solution is very straightforward and simple. It's not a complex process. I'd rate the initial setup a five out of five in terms of how easy the process is. Initially, it was a very simple installation, one server, and not sophisticated. That said, afterward, we enhanced it, and after consultation, we enhanced it to be scalable in installation to cover all our branches on our device. For some applications and network management, it took about three months to accomplish the full installation. Even after that, we changed the strategy and redeployed again. It took about a couple of months to have all modules configured and running. That's for the full implementation, not just the installation. The deployment was run by one or two people. You don't need a lot of staff or a lot of people involved in it. No, there are a lot of people using it as it's in every department. We have 25 people administering it daily. They work in shifts, so not everyone is on it at once. There are about five people handling maintenance.
GauravSingh4 - PeerSpot reviewer
Great integrations, power flow, and good support
They need a little more self-service. Some of the places where there's still a dependency on defense logic. If those could be eliminated, that would be ideal. They've done a fantastic job eliminating a lot of those dependencies and there's a lot of self-service. However, some of the areas where we could have it connect to, for example, Splunk or ServiceNow, in a self-care version versus having to go back to their engineers, that's an area where they could do a little more. There are still a lot of engineers who get involved versus if it's a little more API-driven and self-served dashboard connections. Doing it the other way would just make life easier for users.
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
13%
Computer Software Company
11%
Healthcare Company
7%
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about DX NetOps?
It is straightforward to configure, and you can quickly gather data from your infrastructure.
What is your experience regarding pricing and costs for DX NetOps?
The cost of the solution depends upon its scale and the number of devices that need to be monitored in a given project. The country of purchase is also a factor in the cost of the solution.
What needs improvement with DX NetOps?
The hardware requirements for implementation can be improved and modified for the solution.
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.
What needs improvement with ScienceLogic?
The product's reporting functionalities have certain shortcomings, making it an area where improvements are required. The tool is more or less good. The tool needs to improve its APM capabilities.
 

Comparisons

 

Overview

 

Sample Customers

Fujitsu
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about DX NetOps vs. ScienceLogic and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.