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FortiMonitor Reviews

Vendor: Fortinet
4.1 out of 5
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What is FortiMonitor?

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

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FortiMonitor is the #4 ranked solution in top Digital Experience Monitoring (DEM) solutions, #8 ranked solution in top IT Alerting and Incident Management solutions, #22 ranked solution in Infrastructure Monitoring tools, and #24 ranked solution in best Network Monitoring Tools. PeerSpot users give FortiMonitor an average rating of 8.2 out of 10. FortiMonitor is most commonly compared to ThousandEyes: FortiMonitor vs ThousandEyes. FortiMonitor is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 27% of all views.
Buyer's Guide
Digital Experience Monitoring (DEM)
February 2025
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Helped 839,422 peers since 2012

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FortiMonitor mindshare

Product category:
Digital Experience Monitoring (DEM)
As of March 2025, the mindshare of FortiMonitor in the Digital Experience Monitoring (DEM) category stands at 1.7%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM)
 
 
Key learnings from peers

Valuable Features

FortiMonitor offers robust user and network monitoring, integrates with FortiGate and Cradlepoint, and supports dual-factor authentication. It features an intuitive dashboard, real-time alerts, and centralized management. FortiMonitor excels in system health assessment, unified mass configuration, and automation of alerts, with seamless cloud and Docker container deployment. It enhances monitoring functionalities with alarms and email security, making it essential for managing traffic, hardware health, and ensuring data continuity across regions.
  • "FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."
  • "FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."
  • "FortiMonitor is 100% stable."

Room for Improvement

FortiMonitor users suggest enhancements for operating system compatibility, especially with Linux. They find issues with the dual-factor authentication process involving FortiToken. Reporting capabilities need improvement for tech audiences, with features requiring less manual effort. The initial setup could be streamlined, and enhanced dashboard visualization is desired. There's demand for better alert systems and a credential management feature. Some users experience software corruption during upgrades and note the tool's high price in Vietnam. AI features and optimization for smaller workloads are recommended.
  • "FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
  • "FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
  • "Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."

Pricing

Enterprise buyers considering FortiMonitor will find its pricing competitive, with costs approximately $200 annually for 225 users. Discounts are available for large customer bases with additional buying power. While its pricing is viewed as cost-effective, users note additional costs for scalability and certain features. The pricing model requires an annual subscription and may involve a one-time installation fee. With straightforward licensing, FortiMonitor is cheaper than Palo Alto yet perceived as expensive by some.
  • "The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
  • "Compared to other solutions, FortiMonitor is a very expensive solution."
  • "FortiMonitor's price is very high."

Popular Use Cases

FortiMonitor is primarily used for monitoring, managing traffic flow, detecting potential security threats, and tracking memory usage. Organizations utilize it for log monitoring, data protection, and proactive management. The tool supports efficient CPU and memory utilization, customizable dashboards, and traffic insights. Users rely on it to configure network security, manage WAN settings, and use SNMP metrics for device configuration. It features helpful alerts for hardware issues, contributing to network safeguarding and performance optimization.

Service and Support

Users have mixed feedback about FortiMonitor's customer service and support. Some praise the technical team's knowledge and helpfulness, rating it up to ten out of ten. However, others express concerns about insufficient staffing and expertise for specialized support, resulting in longer wait times and less timely assistance. Local support and extended warranties boost confidence among users. Ratings generally vary between seven to ten, highlighting both strengths and areas for improvement in FortiMonitor support.

Deployment

FortiMonitor's initial setup varies with the environment. Some find it easy and supported by good documentation, while others see it as time-consuming or tricky in complex networks. Installation can occur on-premises or via cloud platforms like AWS. Typically, it involves a few individuals, minimum hardware requirements, and network configuration. The implementation process can extend up to three weeks, though cloud deployment may only require a few hours.

Scalability

FortiMonitor exhibits strong scalability and is praised for handling large numbers of users effectively. Several entities have affirmed it as suitable for both small-scale and extensive deployments. Users mention it supports redundancy and regional deployment. Despite additional costs for increased scalability, it efficiently meets various organizational needs. While best for complex networks, it scores high amongst users for scalability, though it's primarily a Fortinet-to-Fortinet application. Users rate it highly despite some network limitations.

Stability

FortiMonitor is praised for its stability by many users. Most find it highly reliable, rating it between nine and ten out of ten. While some mention occasional issues, these are infrequent, and vendor support is efficient, responding quickly to concerns. Users appreciate its effective network monitoring, with no significant downtime experienced. Despite some interface configuration needs, many report seamless integration with other tools. FortiMonitor is effective in identifying service provider-related issues.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Digital Experience Monitoring (DEM) Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
27%
Manufacturing Company
7%
Construction Company
6%
Retailer
6%
Non Profit
5%
Financial Services Firm
5%
Insurance Company
4%
Healthcare Company
4%
Educational Organization
4%
Hospitality Company
4%
Government
4%
Outsourcing Company
3%
University
3%
Media Company
3%
Comms Service Provider
3%
Real Estate/Law Firm
3%
Performing Arts
2%
Logistics Company
2%
Wholesaler/Distributor
1%
Legal Firm
1%
Recreational Facilities/Services Company
1%
Energy/Utilities Company
1%
Consumer Goods Company
1%
Security Firm
1%
Aerospace/Defense Firm
1%

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Learn more about FortiMonitor

FortiMonitor was previously known as Panopta.

FortiMonitor customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Related questions

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When evaluating Digital Experience Monitoring, what aspect do you think is the most important to look for?
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What are the best digital experience monitoring tools?
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Why is DEM - Digital Experience Monitoring important for companies?

Product Categories

Product Categories
Digital Experience Monitoring (DEM)
Network Monitoring Software
IT Infrastructure Monitoring
IT Alerting and Incident Management

Popular Comparisons

Popular Comparisons
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ThousandEyes vs FortiMonitor
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