FortiMonitor Reviews

FortiMonitor's pricing appears competitive, at approximately $200 annually for 225 users, with some users achieving significant discounts when purchasing in bulk. While it generally offers cost-effective licensing, users noted additional costs for specific functionalities and scalability. Most agreed it's cheaper than alternatives like Palo Alto but still considered high by some. The pricing model often involves a one-time setup cost with subsequent annual or triennial license payments, particularly in regions like Vietnam.

• "The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
• "Compared to other solutions, FortiMonitor is a very expensive solution."
• "FortiMonitor's price is very high."

FortiMonitor is used by businesses primarily for monitoring purposes, including end-user activity and data leakage detection. It enables high-level monitoring of systems like FortiGate, aiding in CPU and memory optimization through logs. Users benefit from customizable features for network security, tracking traffic, and detecting potential threats like hacking. It supports proactive management and is integrated with cloud environments, utilizing templates for device configuration across various vendors, while offering insights into system health and traffic details.

FortiMonitor's customer service receives mixed ratings. Users commend the knowledgeable support team but note a lack of staff for specialized assistance, which leads to delays. Ratings vary from seven to ten out of ten. Local support and warranty extensions boost confidence among users. Fortinet's team excels in firewall solutions, while other areas like FortiMonitor face challenges.

FortiMonitor's initial setup varies. Some find it easy and can deploy in a cloud environment within hours, requiring minimal technical knowledge. Others note it's more challenging with complex networks, involving API integrations and specific hardware requirements. Setup sometimes involves at least two individuals for deployment. Documentation is deemed sufficient technically, and deployment on platforms like AWS can be done with Docker. User experiences with the setup are mixed, ranging from straightforward to time-consuming.

FortiMonitor scales well for varying user bases, with some managing up to 2,400 users. Many rate its scalability highly, often upgrading for increased scalability. It's deployable across regions, ensuring redundancy. Users easily expand usage as needed, with some deploying up to 1,000 units monthly. Although costs may increase with scalability, it generally meets current requirements and users find it benefits different setups like retail or corporate environments without issues related to failover.

FortiMonitor is described as stable, with ratings varying from six to ten out of ten. Even though occasional issues arise, vendor support is prompt. Stability is not usually affected by hardware limitations, and while some challenges exist with policy-related tasks, network stability remains high. Users highlight the effective monitoring capabilities and successful integration with other tools, especially when addressing network issues related to service providers.