Helix ALM Reviews

Name: Helix ALM
Brand: Perforce
Rating: 3.2 (7 reviews)

3.2 out of 5

7 reviews
60% willing to recommend

1,253 followers

What is Helix ALM?

Helix ALM is a comprehensive Application Lifecycle Management (ALM) software platform offered by Perforce. It provides organizations with tools and features to manage the entire lifecycle of software development and product engineering. Helix ALM combines requirements management, test management, issue tracking, and version control into a unified solution, enabling teams to collaborate effectively and ensure the delivery of high-quality software products.

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Helix ALM is the #7 ranked solution in top Application Requirements Management solutions, #14 ranked solution in top Quality Management Tools, and #18 ranked solution in top Application Lifecycle Management Suites. PeerSpot users give Helix ALM an average rating of 6.4 out of 10. Based on the analysis of the 7 most recent Helix ALM reviews, the overall sentiment is positive, with a sentiment score of 8.2. (Among the highest in the category). Helix ALM is most commonly compared to Jira: Helix ALM vs Jira. Helix ALM is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a healthcare company, accounting for 17% of all views.

Helped 816,636 peers since 2012

Featured reviews

Harold Pogue

Global IT Director of Digital Platforms. Digital and Connected Commerce at a healthcare company with 10,001+ employees

The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.

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reviewer1377660

Chief Technology Officer at a insurance company with 51-200 employees

Our company stopped using Helix ALM and moved to Jira completely, and the only reason we have kept Helix ALM is because when we first started the business, we had captured all of the data around user stories and defects with Helix ALM. Our company doesn't want to transfer all of the data from Helix ALM across to Jira because it would be too time-consuming, but we prefer Jira as it is easier to use than Helix ALM.

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it_user324048

Software Consultant at a manufacturing company with 501-1,000 employees

There was an effort to automate the scripts so that signals, including GUI key strokes and message traffic could be sent to the device without human intervention, but would capture and report results in the defined format. The test cases and the automation was hard to maintain for complex scripts with multiple subtest calls and I/O. It was judged that more and better technical support was required to fix broken scripts and monitor modifications to subtest cases. In other words, we were missing needed hands-on management and dedicated Subject Matter Experts (SMAs). Should we have found the appropriate resources, and given appropriate planning and capital, the test environment could have been expanded throughout the R&D department for Verification and Validation.

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Valuable Features

Users appreciate Helix ALM's ability to integrate seamlessly with other tools and provide exceptional traceability throughout the development lifecycle. They value its requirement management capabilities, customization options, and robust defect tracking features. Helix ALM's centralized repository is praised for ensuring consistency and easy access to information. Its flexibility in generating various reports and dashboards makes it highly advantageous for project oversight and progress tracking.

"The tool offers high stability."
"The most valuable features of Helix ALM are traceability and flexibility."
"Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum benefit, as fast as possible. They allow you to see and visualize your configuration."

Room for Improvement

Users mentioned that Helix ALM's search functionality is slow and inadequate. They found its reporting features cumbersome and lacking customization. It was noted that Helix ALM's performance can degrade with large datasets. Notifications management was cited as difficult to configure effectively. Users expressed that support could be more responsive and documentation clearer, helping reduce complexity in understanding features. Some found the initial setup and onboarding process challenging.

"Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it."
"The accountability and the equivalent to using, acting, editing, working with Word, and also importing and exporting from Word needs improvement."
"It would be great to see Perforce's strategy is for implementing intelligence into the process via AI or ML. It's not clearly defined, at least not to my knowledge."

ROI

Users noted substantial improvements in project traceability and team productivity after adopting Helix ALM. They highlighted better defect tracking, streamlined workflows, and enhanced collaboration. Many appreciated the tool's ability to manage complex projects efficiently, leading to time savings and reduced manual effort. Cost savings were frequently mentioned, as Helix ALM facilitated faster issue resolution. Enhanced visibility into project progress also helped teams meet deadlines more effectively, positively impacting overall ROI.

Pricing

Helix ALM offers flexible, modular pricing based on the components you need: Requirements Management, Issue Management, and Test Case Management. Pricing typically starts around $1,500 per user annually. Users commend its cost-effectiveness and scalability for larger teams, though some find initial setup costs higher than expected.

"I rate the product price a nine on a one to ten scale, where one is low price and ten is high price."
"I give the solution a nine out of ten for pricing."

Popular Use Cases

Helix ALM is primarily used for managing requirements, test cases, and issues efficiently. Users highlight its robust traceability features, which help track relationships between items. Helix ALM is valued for its ability to handle complex projects, improve collaboration among team members, and streamline the development lifecycle. Customizability and integration capabilities with other tools are noted as significant advantages that enhance project management and quality assurance processes.

Service and Support

Users emphasize responsive and efficient customer service of Helix ALM. Support team quickly resolves inquiries and provides professional assistance. Clients appreciate knowledgeable staff, noting their capacity to solve issues promptly. Tech support helps users navigate challenges effectively. Customer care stands out for reliability and quick response time.

Deployment

Users describe Helix ALM's initial setup as straightforward and easy to follow. They appreciate the minimal time required to get started and highlight the clear documentation provided. Some users mention the setup process is intuitive and does not demand extensive technical expertise. Helix ALM quickly adapts to various requirements, making the onboarding process smooth. Positive comments emphasize the efficiency and simplicity of getting the system operational.

Scalability

Users find Helix ALM's scalability impressive, mentioning it handles large projects efficiently and adapts well to varying team sizes. They appreciate its robust performance with extensive datasets and its capability to integrate smoothly with other tools, enabling seamless expansion. Some users have pointed out minor configuration challenges during scaling but generally praise its flexibility and reliability in growing environments, especially for complex, multi-team projects.

Stability

Users state that Helix ALM offers reliable performance, with strong uptime and minimal crashes. They appreciate its ability to handle extensive data efficiently. Some note that Helix ALM integrates well with other tools, enhancing stability. Users also mention that technical support promptly handles any issues, contributing to the overall robustness. However, a few users find occasional glitches, though they do not significantly impact functionality.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Helix ALM Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Healthcare Company

17%

Manufacturing Company

14%

Financial Services Firm

10%

Computer Software Company

Transportation Company

Educational Organization

Real Estate/Law Firm

Comms Service Provider

Leisure / Travel Company

Government

Insurance Company

Wholesaler/Distributor

Retailer

Pharma/Biotech Company

Media Company

Performing Arts

Aerospace/Defense Firm

University

Recreational Facilities/Services Company

Energy/Utilities Company

Logistics Company

Consumer Goods Company

Legal Firm

Outsourcing Company

Non Tech Company

Hospitality Company

Engineering Company

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Learn more about Helix ALM

Helix ALM Features:

Requirements Management: Helix ALM allows for capturing, organizing, and managing requirements, ensuring clarity, traceability, and alignment with stakeholders.
Test Management: The platform provides tools for creating, executing, and tracking tests, enabling comprehensive test coverage and quality assurance.
Issue and Defect Tracking: Helix ALM offers robust issue and defect tracking capabilities, allowing teams to log, track, and resolve issues throughout the software development lifecycle.
Version Control Integration: It integrates with version control systems, such as Helix Core, enabling teams to manage source code, track changes, and maintain version history.
Traceability and Impact Analysis: Helix ALM establishes relationships between requirements, tests, defects, and code changes, facilitating traceability and impact analysis to understand the impact of changes and make informed decisions.
Collaboration and Workflow Management: The platform supports collaboration among team members, streamlines workflows, and provides notifications and approvals to ensure efficient progress and timely delivery.
Reporting and Analytics: Helix ALM offers reporting and analytics capabilities to gain insights into project status, quality metrics, and overall performance, aiding in decision-making and process improvement.

Helix ALM Benefits:

Streamlined Development Process: Helix ALM provides a centralized platform that streamlines the software development process, promoting efficient collaboration and coordination among team members.
Improved Collaboration and Communication: The platform facilitates effective collaboration and communication among cross-functional teams, reducing miscommunication and fostering better teamwork.
Enhanced Requirement Management: Helix ALM helps ensure clear, traceable, and well-managed requirements, leading to better understanding and fulfillment of customer needs.
Comprehensive Test Management: With Helix ALM, teams can create, execute, and track tests, ensuring comprehensive test coverage, early defect detection, and improved product quality.
Effective Issue and Defect Tracking: Helix ALM's issue and defect tracking features enable teams to log, track, and resolve issues throughout the development process, ensuring timely issue resolution and reducing the risk of defects in the final product.
Regulatory Compliance Support: Helix ALM provides features to support compliance with industry regulations and standards, offering documentation, audit trails, and version control to meet regulatory requirements.
Increased Visibility and Control: Helix ALM offers transparency and visibility into project status, metrics, and performance, empowering teams with actionable insights to make informed decisions and manage projects effectively.
Scalability and Customization: Helix ALM is a flexible solution that can be tailored to fit the specific needs of different organizations and projects. It scales to accommodate growing teams and supports customization to align with unique processes and workflows.

Reviews from Real Users

Harold Pogue, Global IT Director of Digital Platforms, says that, “The initial setup is complexly straightforward. The vendor offers support where they come and set up the solution for a fee”, and also adds, "The most valuable features of Helix ALM are traceability and flexibility.

Helix ALM was previously known as TestTrack.