The most valuable features of Helix ALM are traceability and flexibility.
Helix ALM provides comprehensive traceability throughout the development lifecycle, streamlines workflow efficiency with robust task management, offers extensive customization options, and supports a wide range of integrations which enhances functionality. It ensures high-quality project management with detailed reporting features. However, integration with other tools can be challenging, lacks advanced features found in competitors' software, has occasional performance issues, requires extensive configuration, and customer support response times can be slow.