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Featured KnowBe4 reviews

KnowBe4 mindshare

As of April 2025, the mindshare of KnowBe4 in the Security Awareness Training category stands at 27.5%, down from 35.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Security Awareness Training

PeerAnalyst reports based on KnowBe4 reviews

TypeTitleDate
CategorySecurity Awareness TrainingApr 1, 2025Download
ProductReviews, tips, and advice from real usersApr 1, 2025Download
ComparisonKnowBe4 vs Proofpoint Email ProtectionApr 1, 2025Download
ComparisonKnowBe4 vs Sophos Phish ThreatApr 1, 2025Download
Suggested products
TitleRatingMindshareRecommending
Proofpoint Email Protection4.29.0%95%51 interviewsAdd to research
Terranova Security0.07.7%0%0 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Top industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
7%
Educational Organization
7%
University
6%
Government
6%
Retailer
5%
Comms Service Provider
5%
Energy/Utilities Company
4%
Healthcare Company
4%
Construction Company
4%
Manufacturing Company
4%
Insurance Company
4%
Non Profit
4%
Real Estate/Law Firm
3%
Consumer Goods Company
2%
Legal Firm
2%
Performing Arts
2%
Hospitality Company
2%
Outsourcing Company
2%
Recreational Facilities/Services Company
2%
Wholesaler/Distributor
1%
Media Company
1%
Leisure / Travel Company
1%
Logistics Company
1%
Renewables & Environment Company
1%
Agriculture
1%
Pharma/Biotech Company
1%
Transportation Company
1%
 

KnowBe4 reviews

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Brad Mathis - PeerSpot user
Employee-Owner, Senior Consultant, Information Security at Keller Schroeder
Verified user of KnowBe4
Jun 9, 2024
Lowers human element risks and has innovative training

Pros

"KnowBe4's formulas for risk reduction simply work. Being a technical company, our initial phish-prone percentage wasn't super high, but it was still around 18%. Since we have been requiring ongoing training and simulated phish testing, our average phish-prone percentage hovers in the 0 to 3% range now. "
CK
Solution Architect at a consultancy with 51-200 employees
Verified user of KnowBe4
Feb 2, 2025
Security awareness has improved through user training while text message support is needed

Pros

"The ability to have business leadership be aware of their users' security posture as well as any kind of security awareness training being pushed by cybersecurity insurance and underwriters is valuable. "

Cons

"I would like to see Novo4 expand to other channels outside of emails to things such as text messages."
Find out what your peers are saying about KnowBe4. Updated March 2025
842,767 professionals have used our research since 2012.
VO
Senior Research Analyst - Security, Privacy, Risk & Compliance at Info-Tech Research Group
Verified user of KnowBe4
Apr 22, 2024
Provides an ease of customization and robust reporting capabilities

Pros

"Their customizable nature allows us to create scenarios that closely resemble real-world phishing attempts, making them highly relatable to our end users."

Cons

"Enhancing the product's emotional intelligence, particularly by providing training content tailored to specific audiences, is an area for improvement."
PeerSpot user
Network Security Administrator at a non-profit with 51-200 employees
Verified user of KnowBe4
Dec 15, 2020
A straightforward and stable solution that provides an overall report card and is helpful in reducing the risk score

Pros

"The main thing is the overall report card. We get to tell the percentages of users who click on links and who don't click on links. We also get an overall score or risk score from them, which also helps us."

Cons

"It can be more interactive with users. We want to put the users in different scenarios and let them make decisions. For example, instead of making users go through a video and then asking questions, it can have a video where they click on the scenarios and have to make decisions. It can maybe have something like a live simulation. It would be nice for users."
PeerSpot user
Owner at a consultancy with 201-500 employees
Verified user of KnowBe4
Apr 23, 2021
Product version discussed: Latest Version
An integrated platform for security awareness training with many valuable features

Pros

"There are many valuable features. It's already deployed in the cloud, and you don't have to install anything. You just upload your users to the cloud and tweak something if needed. You can whitelist some servers to work with this properly. When everything is ready, you can start using the platform and its many automated features."

Cons

"It could be more localized for Ukrainian users. This platform is international, and it has a lot of material in different languages, but not in Ukrainian and Russian languages. There's plenty of different content updated regularly for English, French, and German users. They have a lot more information, and Ukrainian users also want more."