Service and Support
Kubernetes customer service and support vary widely. Many rely on community resources, extensive documentation, and blogs. Some face challenges with official support responsiveness and rely on third-party solutions like Red Hat or Rancher. Cloud providers, such as Microsoft or AWS, often provide reliable assistance. Users frequently resolve issues internally rather than contacting support, leveraging internal teams or vendor guidance when necessary. Generally, the community aspect is highly valued for providing helpful insights and troubleshooting.
Deployment
The initial setup of Kubernetes varies in complexity. Managed services simplify the process, while manual deployments require experienced DevOps personnel. Companies frequently mention the need for skilled professionals to handle networking and configurations, especially for on-premises scenarios. Cloud implementations tend to be straightforward, taking minutes to a few hours. Documentation understanding and Helm proficiency are crucial. Smaller setups are easier, but production-ready configurations demand expertise and extended effort for effective deployment and maintenance.
Scalability
Kubernetes offers strong scalability, handling diverse workloads for both small and large organizations. Users appreciate its ability to scale vertically and horizontally, supporting cloud environments and varied enterprise needs. While manual scaling is generally straightforward, automated scaling is also available. Most users find scaling manageable with assistance from cloud service providers. Challenges can occur, but many emphasize the impressive scaling features of Kubernetes across industries, accommodating numerous users effectively.
Stability
Kubernetes demonstrates high stability attributed to its maturity and significant development. Most users report it as stable, with issues often related to configurations or external platforms like Azure or AWS. Managed services can face version update challenges, but these are typically addressed with custom scripts. Stability varies with deployment and setup, but under properly configured environments, Kubernetes performs reliably, managing workloads efficiently and benefiting from wide community and enterprise support.