LogMeIn Central Reviews

Name: LogMeIn Central
Brand: GoTo
Rating: 4.3 (19 reviews)

Vendor: GoTo

4.3 out of 5

19 reviews
100% willing to recommend

What is LogMeIn Central?

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

Get the LogMeIn Central Buyer's Guide and find out what your peers are saying about LogMeIn Central, NinjaOne, Kaseya VSA and more!

LogMeIn Central is the #9 ranked solution in top Remote Monitoring and Management Software. PeerSpot users give LogMeIn Central an average rating of 8.6 out of 10. LogMeIn Central is most commonly compared to NinjaOne: LogMeIn Central vs NinjaOne. LogMeIn Central is popular among the large enterprise segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.

Helped 824,067 peers since 2012

Featured reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

Read full review

Darrell Greenhouse

Owner at Blackhawk Computer Engineering

I recall that there was something about the pricing structure that wasn't ideal, but I cannot recall the exact details. I’ve been looking at: ConnectWise, Kaseya, N-Able [ SolarWinds non-hacked tool :-) ], and others. But I think it’s an oversight, on my part, that I didn’t consider LogMeIn as an RMM tool for some current projects. I’m going to give LogMeIn a fair shake going forward. One of the items I’d like to see is a robust API, like ConnectWise has – I assume there is one. All in all, I think anyone looking for an RMM solution, should give LogMeIn a good look, as I was previously very satisfied with the product(s).

Read full review

reviewer1191933

Associate Director of Information Technology at a computer software company with 51-200 employees

I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up. There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.

Read full review

LogMeIn Central mindshare

As of December 2024, the mindshare of LogMeIn Central in the Remote Monitoring and Management (RMM) category stands at 4.6%, up from 4.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

PeerAnalyst reports

Type	Title	Date
Category	Remote Monitoring and Management (RMM)	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	LogMeIn Central vs NinjaOne	Dec 22, 2024	Download
Comparison	LogMeIn Central vs Kaseya VSA	Dec 22, 2024	Download
Comparison	LogMeIn Central vs Atera	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
NinjaOne	4.0	20.5%	93%	16 interviews Add to research
Kaseya VSA	3.9	7.8%	84%	31 interviews Add to research

Valuable Features

"It is a scalable solution."
"LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features."
"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."

Room for Improvement

"They should provide intermediate device limit options for the users."
"The solution is expensive as hell."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

Pricing

"The solution's price is reasonable."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"We've been trying to nail its cost down ourselves, and it is a disaster in that area because you get different numbers all the time. They say this is what it is, but the numbers don't make a lot of sense to me. I know that the numbers change. So, the more you have, the less they are per seat, but I don't really understand where those breakdowns are. Its billing is confusing. It is definitely the worst part. For 7,500 seats, it might be between 2,250 and 2,700 a month. It is somewhere in there."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our LogMeIn Central Buyer's Guide for additional reliable information.