LogMeIn Central Reviews

UPDATE #2: 2021.03.28 @ 21:15 - I was asked if I could provide further insight into the stability of LogMeIn Central, and as noted in this review, I'm not an expert on the product. That said, I'll be testing LogMeIn Central on a number of internal systems, VMs, and client systems over the next few weeks. I'll report back with my findings after my tests have been completed. After reviewing other's notes about LogMeIn Central on various websites, I suspect my findings will be favorable.

UPDATE #1: 2021.03.11 @ 0630 - I spent about an hour and a half last night reviewing LogMeIn Central's tool set, interface, functionality, and capabilities. I can honestly report that I'm going to be giving this RMM tool a serious look, and have added it to the other potential tools to use. Although, I'm still unsure if it has many of the functions I want in a robust RMM. I'll report back later...

The solution was used to manage several things including: end-user support, performing backups, performing system and virus updates, running reports, remote programming, fixing bugs, checking system logs, performing registry edits, doing network configurations, etc. These were primarily Microsoft Windows environments - servers, desktops, network appliances, etc.

It allowed me to respond rapidly to system and security issues, whether connecting on the local network or remotely over the internet.

It is used in environments with servers and client machines. We do server management via LogMeIn, and they could be anywhere in the country. We might also manage the client connection to the server via LogMeIn. For the servers, you have 24/7 unattended access, and for the clients, it may be 24/7. It depends on the client or the actual user. 

We have about 7,500 LogMeIn clients out there. Most of the endpoints are physical machines. I'm sure we have some VMs out there, but it is not used with another cloud server per se. We have our offices, and we have our employee stations, and they just go out and reach out to all the clients.

I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with. 

The search features are really nice. When you type in a keyword, every single thing, whether it's a group or a machine, with that phrase will come up.

There are a lot of features that we just don't utilize and maybe we could, but we're pretty straightforward about it. It is nice to use the file transfer feature from time to time, and it is really nice to be able to just copy from your desktop and paste onto the LogMeIn session.

IT support for about 200 work stations and 50 servers.

One of the improvements they made was a LogMeIn Central client - that was a couple years ago - and that has been great. You no longer have to use their web interface. There's actually a client that you can install, which lists all of the machines and servers that you can access. That works really well.

We use the solution for remote access control and endpoint protection features.

The solution has the best remote access control and protection features.

Systems administration, servers and desktops; I am using it for security, although there is no public or private cloud involved. 

It is also used for remote access for users.

For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that.

LogMeIn Central allows numerous active clients, say... 50, to use licenses for remotely accessing a computer from home, taking advantage of all the solution's built-in security features. This makes it easy to do. 

In respect of RDS, one can change ports for connectivity purposes, but it cannot be used as readily as an off-LAN remote access. I would not RDS directly from my office to a client server across town because of the inherent security risks. If I reach a server of an organization which has two or three other servers, I would remote to those other servers using RDS, but we use LogMeIn Central for that outer shell. 

While I am not in charge of the finances, I do know that the solution is expensive as hell. This is a very unpleasant point. We are charged a lot of money and are a non-profit working with other non-profits. Having to spend so much money on remote access is what I consider a necessary evil. 

I advise one to focus his energy on negotiating the licensing fees.

I do maintenance for my clients. When the pandemic hit, it worked out well because we already had the clients installed on it and we were able to remote in to do the work the same as if they were sitting there.

We use this solution for remote access.

I have always liked it. It allows you to transfer along with many other functions.

It does everything that I want it to do.

Remote access to servers when off-site, and remote access to users' PCs in remote offices.

It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier.