ManageEngine Endpoint Central Reviews

Name: ManageEngine Endpoint Central
Brand: ManageEngine
Rating: 4.1 (66 reviews)

Vendor: ManageEngine

4.1 out of 5

66 reviews
93% willing to recommend

709 followers

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What is ManageEngine Endpoint Central?

ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.

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ManageEngine Endpoint Central is the #1 ranked solution in top Client Desktop Management solutions, #3 ranked solution in top Unified Endpoint Management (UEM) solutions, and #4 ranked solution in top Enterprise Mobility Management (EMM) solutions. PeerSpot users give ManageEngine Endpoint Central an average rating of 8.2 out of 10. ManageEngine Endpoint Central is most commonly compared to Symantec Client Management Suite: ManageEngine Endpoint Central vs Symantec Client Management Suite. ManageEngine Endpoint Central is popular among the midsize enterprise segment, accounting for 57% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 46% of all views.

Buyer's Guide

ManageEngine Endpoint Central

February 2025

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Featured reviews

Gabriel Clement

Lead IT Security and Remediation at ARM Holdings Company

For Endpoint Central, as an end-user system, we set automatic deployment from Friday. If, for any reason, there are instances that are missed, we check every day from 07:00 AM to 05:00 PM. We don't need to submit automatic deployment, so it's still part of my deployment process. We set up a test server. Once we are okay with the patch that they need to test, they approve it, and then it applies to production. We used Microsoft. So, for asset processing reports and things like that, we had to move to ManageEngine. They changed the name to Endpoint Central. So, it's like that in terms of being much better and having more functionality as a product.

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Abbasi Poonawala

Chief Enterprise Architect at Bank in KSA/JPMORGAN

The product has several places where there is room for improvement. Although it is on the cloud, sometimes the performance is slower than it should be. One of the reasons could be that it is tightly integrated and tight coupled with the rest of the modules and all of them have to be in sync. This syncing takes time and resources. When I go to our Desktop Central console, sometimes it runs slowly. So performance is one place where it could have room for improvement. In terms of patching, which is a major benefit of the package, patch management can work even better as well. The vulnerabilities are obvious. Every day we get reports on a lot of new vulnerabilities. It is clear that ManageEngine is doing the patching and the package is easily deployed once they are developed and available. The incident management, the root cause, the planning of the resolution, the service management — all these things are known and available. The team at ManageEngine is good at that. But they do not provide reports to user admins on the development and delivery which is information they already have and admins could use. Once the patch is added to the repository the defense against vulnerabilities improves. But the information about developments and vulnerabilities would be good to have and could be shared more candidly.

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Charles A

Deputy Director at Access Healthcare Services Pvt Ltd

We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…

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ManageEngine Endpoint Central mindshare

Product category:

As of February 2025, the mindshare of ManageEngine Endpoint Central in the Client Desktop Management category stands at 41.3%, up from 38.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Client Desktop Management

PeerAnalyst reports

Type	Title	Date
Category	Client Desktop Management	Feb 22, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 22, 2025	Download
Comparison	ManageEngine Endpoint Central vs Symantec Client Management Suite	Feb 22, 2025	Download

Title	Rating	Mindshare	Recommending
Symantec Client Management Suite	4.0	27.1%	66%	3 interviews Add to research
RemoteExec	0.0	7.5%	0%	0 interviews Add to research

Valuable Features

ManageEngine Endpoint Central's valuable features include patch management, remote control, software deployment, and asset management. Users appreciate centralized control for deploying and managing patches, handling configurations across Windows, macOS, and Linux from a single console. Remote access simplifies troubleshooting and device management. The automation in asset tracking and inventory reporting enhances efficiency. Users find the software easy to use with an intuitive interface, making IT management seamless and efficient. It's favored for its stability and scalability.

"The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users."
"The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users."
"ManageEngine Endpoint Central has significantly simplified my device management practices."

Room for Improvement

ManageEngine Endpoint Central needs better software QA and patch management, with improvements to the web interface and technical support responsiveness. The addition of features like image management and enhanced reporting, including customizable options, would be beneficial. Support for Linux and better integration with various systems are desired. Stability, performance, and customer support experiences also require enhancements, with a focus on proactive capabilities and improving deployment processes for ease of use.

"There are times when we have a particular software installed in our system, but we do not receive patches for it from Endpoint Central."
"There are times when we have a particular software installed in our system, however, we do not receive patches for it from Endpoint Central."
"The technical support could improve response times, especially when immediate assistance is needed."

ROI

Users report rapid ROI from ManageEngine Endpoint Central, noting significant automation benefits. Many observed reduced IT staffing needs and time savings, with some achieving a return within six months. Deployment efficiencies improved, easing application installations and patch updates. Users highlight cost savings and operational improvements, mentioning a 90% ROI and rating the ROI four out of five. Deployment time decreased from weeks to days, enhancing resource allocation and equipment management satisfaction among executives and sales teams.

Pricing

ManageEngine Endpoint Central is viewed as a cost-effective solution, offering competitive pricing compared to other products like VMware and Intune. Users appreciate its affordability, particularly for SMBs and enterprise buyers, despite occasional complexities in licensing. Pricing varies based on assets and editions, and while some perceive it as moderately priced, others find it more expensive than alternatives. Setup costs are minimal, though initial deployment may require significant effort. Overall, it's considered a worthwhile investment.

"The pricing is average."
"The pricing of the product is not bad compared to the other similar solutions in the market."
"The price is moderate."

Popular Use Cases

The primary use case for ManageEngine Endpoint Central among organizations is managing patches and updates, deploying software, and ensuring compliance across various devices and operating systems. It is used for remote support, asset management, software license tracking, endpoint security, inventory management, and remote control capabilities. Organizations leverage its features for device configuration, operating system deployment, and managing mobile devices, providing a centralized tool for efficient endpoint management and IT operations.

Service and Support

ManageEngine Endpoint Central's customer service is praised for responsiveness, availability, and helpfulness. Many users appreciate quick replies through chat or email, with follow-ups ensuring issue resolution. However, there are concerns about support delays, language barriers, and consistency in service quality. Some users experience licensing issues and desire better global support channels. While some users encounter efficient technical assistance, others report challenges in problem resolution and suggest improvements in documentation and response times.

Deployment

Most experiences with ManageEngine Endpoint Central's initial setup are described as straightforward and easy. Typically, installation takes less than a day, with many installations completed within a few hours. While some find the process complex, the majority highlight its user-friendly nature. The setup is often manageable without outside assistance, and users note that installation requires minimal resources. Upon initial setup, fine-tuning and customization may necessitate additional time and effort.

Scalability

ManageEngine Endpoint Central is widely viewed as highly scalable. Multiple users report no significant issues, highlighting ease in expanding services and integrating with additional applications. Its deployment supports various use cases from small to extensive environments, including both on-premises and cloud. Organizations effectively manage numerous endpoints with relatively few resources. The ability to scale efficiently in diverse architectures underlines its capacity to handle increased usage and complex setups across various industries.

Stability

ManageEngine Endpoint Central is frequently described as stable with excellent performance. Users report minimal issues, noting robustness and reliability across various environments. Many emphasize its consistent operation without crashes or freezes, rating stability highly. While some mention occasional resource demands or minor bugs, these issues are typically resolved quickly through support. Users appreciate its ease of use compared to other tools, acknowledging improvements and seamless updates over time. Stability ratings often range from eight to ten out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ManageEngine Endpoint Central Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

46%

Computer Software Company

Financial Services Firm

Manufacturing Company

Government

Healthcare Company

University

Retailer

Comms Service Provider

Construction Company

Real Estate/Law Firm

Non Profit

Energy/Utilities Company

Insurance Company

Hospitality Company

Media Company

Wholesaler/Distributor

Performing Arts

Outsourcing Company

Legal Firm

Consumer Goods Company

Transportation Company

Recreational Facilities/Services Company

Pharma/Biotech Company

Compare ManageEngine Endpoint Central with alternative products

Learn more about ManageEngine Endpoint Central

ManageEngine Endpoint Central Features:

Device Management: Endpoint Central enables IT administrators to manage a wide range of endpoints, including desktops, laptops, servers, mobile devices, and IoT devices. It offers features such as device discovery, inventory management, configuration management, and software deployment, allowing administrators to efficiently control and monitor devices from a single console.

Patch Management: The solution helps organizations keep their endpoints up to date and protected by automating the patching process. Endpoint Central provides patch management capabilities to deploy security updates and patches to endpoints, ensuring they are patched against vulnerabilities and reducing the risk of security breaches.

Security and Compliance: Endpoint Central focuses on strengthening security measures for endpoints. It offers features such as antivirus and anti-malware protection, firewall management, encryption, and data loss prevention (DLP). These capabilities help organizations safeguard their sensitive data and adhere to industry regulations and compliance standards.

Remote Control and Troubleshooting: With remote control capabilities, Endpoint Central allows IT administrators to access and control endpoints remotely, facilitating troubleshooting and issue resolution. It enables administrators to remotely troubleshoot software or hardware problems, install applications, and provide technical support to end-users, improving efficiency and minimizing downtime

Reporting and Analytics: Endpoint Central provides comprehensive reporting and analytics capabilities, offering insights into endpoint performance, security status, software usage, and compliance levels. These features help organizations assess the health and security of their endpoints, identify potential risks or issues, and make data-driven decisions for improved endpoint management.

ManageEngine Endpoint Central Benefits:

Centralized endpoint management for diverse devices.
Improved operational efficiency through automation.
Enhanced security with antivirus, firewall, encryption, and data loss prevention.
Automated patch management for timely updates and security.
Remote control and troubleshooting for efficient issue resolution.
Comprehensive reporting and analytics for insights and informed decision-making.
Scalability and flexibility to accommodate organizational growth.
Cost-effectiveness by reducing manual management efforts and security risks.

Reviews from Real Users

PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."

Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.

ManageEngine Endpoint Central was previously known as ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP.