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Microsoft 365 Business Reviews

Vendor: Microsoft
4.2 out of 5
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What is Microsoft 365 Business?

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Microsoft 365 Business mindshare

Product category:
As of January 2025, the mindshare of Microsoft 365 Business in the Mobile Device Management (MDM) category stands at 9.4%, down from 16.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Mobile Device Management (MDM)

PeerAnalyst reports

TypeTitleDate
CategoryMobile Device Management (MDM)Jan 10, 2025Download
ProductReviews, tips, and advice from real usersJan 10, 2025Download
ComparisonMicrosoft 365 Business vs Jamf ProJan 10, 2025Download
ComparisonMicrosoft 365 Business vs Cisco Meraki Systems Manager (MDM+EMM)Jan 10, 2025Download
ComparisonMicrosoft 365 Business vs Windows AutopilotJan 10, 2025Download
Suggested products
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Jamf Pro4.831.0%97%106 interviewsAdd to research
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Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Government
7%
Healthcare Company
7%
Financial Services Firm
6%
Insurance Company
5%
Real Estate/Law Firm
5%
Energy/Utilities Company
5%
Non Profit
5%
University
4%
Media Company
4%
Construction Company
4%
Educational Organization
4%
Retailer
3%
Legal Firm
2%
Outsourcing Company
2%
Wholesaler/Distributor
1%
Hospitality Company
1%
Recreational Facilities/Services Company
1%
Transportation Company
1%
Comms Service Provider
1%
Consumer Goods Company
1%
Wellness & Fitness Company
1%
Logistics Company
1%
Engineering Company
1%

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Microsoft 365 Business reviews

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LaminDrammeh - PeerSpot user
Information Technology Operations Engineer at a media company with 10,001+ employees
Verified user of Microsoft 365 Business
Mar 21, 2024
Improves productivity and allows team collaboration in organizations

Pros

"The product's initial setup phase was straightforward."

Cons

"The solution's technical support team takes time to respond to users, making it an area of the tool's shortcomings where improvements are required."
RP
Northern Europe IT Business Intelligence Manager at Adecco
Verified user of Microsoft 365 Business
Apr 9, 2021
Very stable, great for collaboration, and can scale easily

Pros

"The solution can scale up or down easily to meet the needs of any organization."

Cons

"It would help, if, in the beginning, there was an onboarding process to show how to set it up properly or how to set up the things properly, or how to have the support they need or the guidance on how they should deploy it. In some cases, there are things that are not so crystal clear. "
Find out what your peers are saying about Microsoft 365 Business. Updated December 2024
830,526 professionals have used our research since 2012.
MR
President at Northcoast Research
Verified user of Microsoft 365 Business
Jul 14, 2020
Seamless outsourcing of email servers, very scalable, and overall quite reliable

Pros

"The two biggest value adds of the solution are having the ability to outsource the email and not having to manage the email server. It's just seamless. Having the most current versions all around and having things updating frequently by themselves ensures that everybody's got access to the same software. "

Cons

"The ability to manage the updates a little better would be helpful. Sometimes end-users will get a prompt in the middle of the day that they have to update. When there's a new update, then their system automatically starts to reboot, which can be ill-timed. Having a little more control over that would probably be welcome. Notices in regards to updates and being able to manage the timing around them or to be able to do it at off-times would be helpful."
LD
Project Manager at Protonmail
Verified user of Microsoft 365 Business
Nov 8, 2024
Seamless collaboration and enhanced security with powerful integration capabilities

Pros

"Microsoft 365 Business integrates well and improves communication, cooperation, and security. "

Cons

"We expect improvements in analyzing capabilities."
PM
Head of infrastructure and security at New Delhi Television Ltd
Verified user of Microsoft 365 Business
Apr 14, 2021
Good features, good integrity and confidentiality, and no need to manage anything

Pros

"Feature-wise, everything is okay. We are getting the latest version of the application. You also don't need to manage anything. Everything is running at the backend. The best part is that even if there is a failure in the on-prem active directory, users can still access mails. You can configure MFA easily and protect the mailboxes. Integrity and confidentiality are there. In this aspect, I am very happy with Microsoft."

Cons

"The security features and the engine they are using are not good enough. They are not able to protect you from phishing attacks, which is the biggest drawback of this solution. We have been getting phishing emails, and I have been chasing Microsoft every single day. In terms of configuration, all the controls that they have recommended are in place, but we are still getting a lot of phishing emails. I would like to see a feature that allows us to share a folder from an online archive, which is a sort of mailbox attached to the primary mailbox. Currently, you can share folders, contacts, and calendars only in the primary mailbox. You can't share any folder or other things from the online archive. The limit of the primary mailbox is 50 GB, whereas the online archive is unlimited, so it would be useful if we can share a folder from the online archive. "
PB
Software Test Manager at ISUZU
Verified user of Microsoft 365 Business
Jun 28, 2024
Provides good security features like multi-level authentication

Pros

"The solution's most valuable features are Office products like Word, Excel, PowerPoint, and Teams."

Cons

"Upgrading from the old version to the new version of Microsoft Teams created a lot of issues for small companies and larger enterprises."
GS
HR at MRC Logistics India Pvt
Verified user of Microsoft 365 Business
Oct 29, 2023
A business solution for mail, forms, meetings, and recording sessions
Hari Kathireshan - PeerSpot user
Sr PHP Developer at GE
Verified user of Microsoft 365 Business
Aug 1, 2023
The solution is available as a SaaS product, but it is expensive

Pros

"Microsoft 365 Business is available as a SaaS product."

Cons

"Microsoft 365 Business should be made more of an open-source solution that would be accessible without any cost."