Mist AI and Cloud Reviews

Name: Mist AI and Cloud
Brand: Juniper
Rating: 3.9 (22 reviews)

3.9 out of 5

22 reviews
76% willing to recommend

What is Mist AI and Cloud?

Mist AI uses a combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences and simplify operations across the wireless access, wired access, and SD-WAN domains.

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Mist AI and Cloud is the #8 ranked solution in top Wireless LAN solutions. PeerSpot users give Mist AI and Cloud an average rating of 7.8 out of 10. Mist AI and Cloud is most commonly compared to Aruba Wireless: Mist AI and Cloud vs Aruba Wireless. Mist AI and Cloud is popular among the large enterprise segment, accounting for 49% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 30% of all views.

Helped 831,683 peers since 2012

Featured reviews

ALEXANDRE VIANNA

CTO at Redeswirelessbrasil

I have a global customer who wants to start the design phase in a big warehouse, but we do not have the equipment to do a site survey. I need support for the access point to implement in a freezer area. I do not have it. The customer tried to send one piece of equipment to Brazil. However, we had a problem because the customer needed to implement it in three months, and it took two months to send one equipment to Brazil.

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Yogesh Bangar

Senior Network Engineer at Tata Motors

The initial setup is very easy if you have experience. However, for someone without experience, it may take some effort to get set up initially. The deployment time varies depending on the number of access points. If there are a large number of access points, it can take two to three days for one site. But if the access point count is low, typically between five to ten, it takes around one to two hours.

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MarekSzafrański

Senior Core Network Engineer at Eurofins

The AI deployment process involves adding access points and placing them in the designated area. The AI system automatically adjusts channel selection and transmission power without any issues with stability or throughput. It has improved network performance. Mist AI and Cloud need to improve the…

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Mist AI and Cloud mindshare

As of January 2025, the mindshare of Mist AI and Cloud in the Wireless LAN category stands at 2.7%, down from 3.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Wireless LAN

PeerAnalyst reports

Type	Title	Date
Category	Wireless LAN	Jan 27, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 27, 2025	Download
Comparison	Mist AI and Cloud vs Aruba Wireless	Jan 27, 2025	Download
Comparison	Mist AI and Cloud vs Ruckus Wireless	Jan 27, 2025	Download
Comparison	Mist AI and Cloud vs Cisco Wireless	Jan 27, 2025	Download

Title	Rating	Mindshare	Recommending
Aruba Wireless	4.2	19.1%	86%	147 interviews Add to research
Juniper Mist Wireless Access Points	4.4	5.8%	100%	19 interviews Add to research

Valuable Features

Mist AI and Cloud offer AI-driven automation, enhancing network management with features like Marvis for troubleshooting, automation capabilities, and intuitive performance. Users appreciate the flexibility of open APIs, AI's role in improving connectivity, and speed improvements. Unique features include multi-PSK, triangulation, and visibility into network and user-related issues. The platform provides user-friendly interfaces and high-speed connectivity, streamlining operations and optimizing workforce planning and management with AI insights.

"Mist is a really good tool that provides essential AI information from an operational point of view, covering both wireless and switching."
"This solution helps customers save time and fix problems proactively."
"AI-driven automation helps implement the solution quickly."

Room for Improvement

Mist AI and Cloud require configuration enhancements and a universal standard for wireless systems. Users express concerns about power management, integration with external vendors, and dashboard unification. Improvements in user experience, network connectivity, and documentation are suggested. Network complexity and expensive pricing are barriers, alongside limited language support and notification features. Regional support and better trial options are needed, with calls for increased compatibility and regulatory harmonization to aid global businesses.

"There are many aspects of AI, and how acquisitions are proceeding, particularly between Juniper and Aruba, remains unclear."
"There is no local support for Mist in Brazil."
"Mist AI and Cloud need to improve the configuration speed."

Pricing

Enterprise buyers find Mist AI and Cloud pricing relatively high, with many highlighting significant setup and licensing costs. Licensing adds up yearly, with some noting expenses around 40,000 euros annually. Compared to competitors like Cisco and Aruba, Mist AI and Cloud can be approximately 20% cheaper. Users rate pricing between seven and eight out of ten, considering additional feature costs. Regional price variations exist, especially noticeable in South Asian and Brazilian markets.

"The solution is expensive in Brazil."
"Mist AI and Cloud is expensive."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."

Popular Use Cases

Mist AI and Cloud is utilized for internet connectivity, wireless capabilities, and cloud management across various sectors. It supports businesses like hotels, schools, and offices with Wi-Fi access, crowd control, and location-based tracking. Deployments include private cloud environments and numerous access points. Users appreciate the automation and intelligence it offers, particularly for SD-WAN, wired and wireless networks, and location awareness. It facilitates easy management, especially in retail, educational, and government settings.

Service and Support

Mist AI and Cloud's support is generally quick and effective. Many users find the customer service commendable, resolving issues swiftly, often within an hour. Some encountered pushy sales support initially, but overall satisfaction is evident. While some have not needed to contact support, those who did received prompt assistance. A few users have faced delays, particularly with Aruba Central. Rating of support services varies, commonly scoring between eight and ten out of ten.

Deployment

Many found Mist AI and Cloud's initial setup easy, especially with experience. Deployment is fast, often under 15 minutes, with QR code scanning. Some described configuration as complex, requiring technical knowledge. Deployment time varies with access point numbers; small deployments are quick, larger ones take longer. A few encountered difficulties due to numerous configurations or complex environments. Technical support and an intuitive interface were frequently praised, making the setup process manageable.

Scalability

Mist AI and Cloud are highly scalable across various organizations. Success in scalability largely relies on careful planning of networks and access points provisioning. Users have widely varying numbers of installations and successfully manage a large number of clients and devices. It performs admirably in enterprise environments, allowing effective management of numerous access points. The system is self-optimizing, providing adaptive channel management, making it suited for large-scale deployments.

Stability

Mist AI and Cloud is highly stable, rated between seven and ten out of ten by users. Many report no major issues, even without support calls for extended periods. Scalability and automatic failover enhance availability, while advanced features ensure seamless operation. Effective planning prevents signal disruptions, and microservices architecture allows component upgrades without interference. Users note improvements with firmware upgrades and appreciate artificial intelligence for simplifying tasks previously requiring manual intervention.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Mist AI and Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

30%

Computer Software Company

17%

Retailer

Financial Services Firm

University

Manufacturing Company

Comms Service Provider

Government

Healthcare Company

Real Estate/Law Firm

Insurance Company

Construction Company

Energy/Utilities Company

Media Company

Non Profit

Legal Firm

Recreational Facilities/Services Company

Performing Arts

Outsourcing Company

Wholesaler/Distributor

Pharma/Biotech Company

Marketing Services Firm

Consumer Goods Company

Hospitality Company

Transportation Company

Compare Mist AI and Cloud with alternative products

Learn more about Mist AI and Cloud

Data is ingested from numerous sources, including Juniper Mist Access Points, Switches, Session Smart Routers, and Firewalls for end-to-end insight into user experiences. These devices work in concert with Mist AI to optimize user experiences from client-to-cloud, including automated event correlation, root cause identification, Self-Driving Network™ operations, network assurance, proactive anomaly detection, and more.

Juniper also leverages Mist AI for next-generation customer support. It is the foundational element behind Marvis, the industry’s first AI-driven Virtual Network Assistant, which provides extensive insight and guidance to IT staff via a natural language conversational interface.

With Mist AI, operators save time and money with faster problem resolution and fewer onsite visits. Users benefit from a network infrastructure that is more predictable, reliable, and measurable.

Mist AI and Cloud was previously known as Mist Access Points.