Users appreciate OpenText ZENworks Configuration Management's automation capabilities, ease of deployment, and centralized control for managing endpoints. They highlight efficient software distribution, patch management, and device health monitoring. Enhanced security features and reliable remote management are also frequently mentioned. The flexibility in customizing configurations, robust reporting tools, and seamless integration with other systems stand out as significant benefits.
- "The most valuable feature is the impact analysis."
- "Helps me perform changes in connected infrastructure thanks to the discovery features."
Users indicate that OpenText ZENworks Configuration Management needs better technical support and documentation. They find the initial setup and deployment processes complex and time-consuming. Users express that system performance issues and instability hinder productivity. Feedback indicates that the mobile device management functionality could be enhanced for more seamless integration. Several users mention the need for improved scalability options and greater flexibility in customization to better align with diverse IT environments and requirements.
- "The native UI should be simplified because it is outdated and a little bit over-complicated."