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Microsoft Configuration Manager vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Configuration Man...
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
85
Ranking in other categories
Software Distribution (1st), Server Monitoring (5th), Patch Management (1st)
OpenText ZENworks Configura...
Ranking in Configuration Management
23rd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.2%, down from 10.0% compared to the previous year. The mindshare of Microsoft Configuration Manager is 11.0%, down from 13.1% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.2%
Microsoft Configuration Manager11.0%
OpenText ZENworks Configuration Management1.5%
Other78.3%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
JunedBedrekar - PeerSpot reviewer
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.
it_user1272306 - PeerSpot reviewer
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"Microsoft Intune is a cost-saving solution, reducing IT department workload and allowing for faster device provisioning compared to traditional methods."
"The most valuable includes managing everything from a single console."
"I am easily able to manage devices and assets, especially laptops and desktops."
"Intune makes our organization more secure and flexible."
"Within Intune, managing policies and having a consistent way to manage devices is valuable."
"It is a helpful tool to manage BYOD policies."
"Overall, I believe Microsoft Configuration Manager is definitely a good product."
"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."
"One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined process has significantly improved our software distribution workflows."
"The most valuable feature of Microsoft Endpoint Configuration Manager is it's incredibly simple to configure and execute changes in bulk, allowing for seamless deployment. With this solution, you can easily track the status of all modifications and send them with ease, making it a comprehensive and efficient solution for any necessary adjustments."
"It's a stable product."
"The solution is user-friendly and easy to learn."
"It uses detailed descriptions of the workstations, and that is good for me."
"Provides great insight into the functionalities of the data scope."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
 

Cons

"I would like to see better integration with Microsoft."
"It could offer more attributes for authentication."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive. You can connect to Azure, monitoring, and the workbooks, but it's not streamlined."
"A major challenge is making all the products work within device management solutions like Intune. It would be beneficial if Microsoft removed support for older products much earlier in the process."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"I would like to see an agentless version of the solution."
"A lot of experience is needed in terms of troubleshooting, as this is one of the most difficult tasks in MECM. We were seven people in a group and I was the only one that had the patience to do the troubleshooting at times."
"There is a reboot issue with the patching. Sometimes, if patching runs into any issue whatsoever, it doesn't reboot but it doesn't tell you it errored out. It just sits there and we don't find out until the next day whether it patched or not. That was a big issue for us. We're working through that. They added some stuff in there now where you can actually tell reboot is pending. But we still need some kind of notification that if something fails or is pending, we know. We shouldn't have to go in and look. They don't have anything for that right now."
"The solution does not support remote devices so the CMG is still required."
"Based on my experience with SCCM 2016, the main, big issue is not having a good user-friendly environment. It needs much better GUI."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."
"On some hardware, we'd like an easier way to get peripherals attached."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
 

Pricing and Cost Advice

"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"The pricing is good because customers are not complaining about it."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"Microsoft Intune is expensive."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"The price of Microsoft Intune is reasonable."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"The price is competitive and reasonable."
"We have to pay for a license."
"The price of Microsoft Endpoint Configuration Manager is expensive."
"The price could be better."
"There is an annual license needed to use the solution."
"The price model is different for every client."
"There is not a license needed to use the solution."
"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Financial Services Firm
12%
Government
11%
Computer Software Company
9%
Manufacturing Company
7%
Government
17%
Educational Organization
11%
University
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise64
No data available
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management and other solutions. Updated: September 2025.
872,922 professionals have used our research since 2012.