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Microsoft Configuration Manager vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Configuration Man...
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
85
Ranking in other categories
Software Distribution (1st), Server Monitoring (7th), Patch Management (2nd)
OpenText ZENworks Configura...
Ranking in Configuration Management
23rd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 8.2%, down from 10.1% compared to the previous year. The mindshare of Microsoft Configuration Manager is 10.4%, down from 13.3% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.7%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune8.2%
Microsoft Configuration Manager10.4%
OpenText ZENworks Configuration Management1.7%
Other79.7%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
JunedBedrekar - PeerSpot reviewer
Expert at a tech vendor with 10,001+ employees
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune's integration with Microsoft 365 is exceptional."
"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"It is a stable solution."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"Microsoft Intune is a tool designed for enterprise customers to protect enterprise data from leakage or sharing."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"It has been working for us, and it has never been down so far."
"Overall, I believe Microsoft Configuration Manager is definitely a good product."
"The initial setup is straightforward and not too complicated."
"Microsoft is being very competitive right now, and they are really investing in a lot of new features to be more competitive in the marketplace."
"SCCM does everything from A to Z for a Windows operating system."
"It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer."
"Technical support was helpful and responsive."
"The major features of this product are the reporting tools. The most valuable features are package deployment and application deployment. Security management is also good because any vulnerability will be identified, and you can fix it. It's the best tool because you never know what kind of client you will have. For example, you may have your offices in low bandwidth remote areas. But it's achievable because it accommodates the bandwidth that you have available. Microsoft Endpoint Configuration Manager is an excellent reporting tool for your environment. If you want to know the details about the hardware configuration, software configuration, what is causing a problem, or when a new feature update comes in for Windows, even that goes on SCCM itself. A lot of deployment stuff."
"The most valuable feature is the impact analysis."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
 

Cons

"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"What frustrates me the most is just waiting and tapping my fingers, uncertain about whether my changes will take effect."
"The support is not particularly good. Sometimes when you open a case with Microsoft, you end up resolving the issue by yourself."
"While no specific feature requires immediate improvement, the ongoing expansion of reporting and inventory capabilities promises to enhance its utility."
"Currently, Microsoft Intune's focus is mainly on Windows, but they can make much more improvement in terms of other platforms."
"Automations in Microsoft Intune can be more elaborated; KQL (Kusto Query Language) is available, but if multiple automation options were readily available, which would include PowerShell, KQL, JSON, and different interpreters like VS Code or Python readily available from Microsoft Intune, it would help administration and management much better."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"Lacking ability to leverage more iOS device management internally."
"I'm looking for a single solution for all discovery needs. It fulfills about 40% of the requirements, and I'd like to see the other 60% so that I don't have to keep doing this."
"In terms of the monitoring, the timeframe it takes to actually report back on the compliance of a device after it has been patched is a bit too long."
"The reports are too busy. They could be simpler. I'm a technician, so I don't care how pretty the reports look. They should be easy to read. I'm designing this for production folks. They need to read the reports quickly when they're patching in the middle of the night."
"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."
"There were misconfigurations by our team rather than issues with the product itself. However, it does seem a bit buggy from time to time, based on what I have heard."
"It needs to be able to load faster during deployment."
"I currently need to increase my compliance level in the patching processes which this solution could improve on."
"Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
 

Pricing and Cost Advice

"Microsoft Intune is not cost-effective as a standalone product."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"The pricing needs improvement."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"Intune is included with our F3 and E5 licenses."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"While I don't have access to high-level financial information, I believe we have achieved lower costs with this implementation."
"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."
"I would rate the cost as eight out of ten."
"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."
"We use the tool's free license. It is expensive."
"The price of Microsoft Endpoint Configuration Manager is expensive."
"Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing."
"The solution operates on a licensing model that can be expensive."
"Its price is okay because it is part of our licensing."
"As far as I know, it is an annual operating expense license."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
Financial Services Firm
11%
Government
11%
Computer Software Company
7%
Manufacturing Company
7%
Government
18%
Comms Service Provider
9%
University
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise64
No data available
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
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How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.