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Microsoft Configuration Manager vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Configuration Man...
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
85
Ranking in other categories
Software Distribution (1st), Server Monitoring (6th), Patch Management (2nd)
OpenText ZENworks Configura...
Ranking in Configuration Management
23rd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 7.4%, down from 10.1% compared to the previous year. The mindshare of Microsoft Configuration Manager is 9.5%, down from 13.2% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune7.4%
Microsoft Configuration Manager9.5%
OpenText ZENworks Configuration Management1.9%
Other81.2%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
JunedBedrekar - PeerSpot reviewer
Expert at a tech vendor with 10,001+ employees
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When managing a large number of devices in an organization, it becomes easy to handle them on one platform using Microsoft Intune."
"My favorite feature of Microsoft Intune is the dashboard; the dashboard is very simple and user-friendly, and any person, even without prior knowledge, can understand it easily by seeing the interface dashboard."
"I like how Intune deploys the policies and makes them customizable. You can deploy it through Intune and forget about it."
"Its price is reasonable. It is a part of our M365 suite."
"Microsoft Intune is far more efficient and faster than MECM."
"Overall, the stability is good."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"It is a cloud solution, and you can easily scale as your needs grow."
"With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them."
"Overall, I believe Microsoft Configuration Manager is definitely a good product."
"Patching is very effective and reporting is very good."
"It uses detailed descriptions of the workstations, and that is good for me."
"The solution is highly scalable."
"The ability to make collections and deploy to them has been great."
"There have to be made some improvement in WSUS and control in other non-Microsoft products updates."
"It lets you know what your infrastructure is like and what state you are in."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
 

Cons

"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."
"Deploying an app can be a complex process due to dependencies."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"It would be better if they can reduce the cost of the license."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive."
"Its dashboard can be improved and made a little bit better."
"I would like to see some improvements in WSUS and control of other, non-Microsoft, product updates."
"On some hardware, we'd like an easier way to get peripherals attached."
"It is a bit of an old and outdated product."
"The tool's deployment is complex and depends on the architecture you want to implement."
"The assets have reached their end-of-life, and patching them is a complex and laborious task. It would be highly advantageous if there were an integrated solution that provided distinct options for each end-of-life asset, streamlining the process and facilitating comprehension."
"Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it."
"The main thing is that SCCM has to become an appliance instead of a server. When I say appliance, it has to come preconfigured so that it is drop-shipped into the enterprise and then you activate the feature sets that you want. It should pull down all the latest binaries. Once that is all there, it should have a discovery tool which goes out and discovers the assets within an enterprise. If the server, workstation, and applications are all coming from the same vendor, why not have the vendor do this work for us and automate it as much as it possibly can?"
"The native UI should be simplified because it is outdated and a little bit over-complicated."
 

Pricing and Cost Advice

"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"The solution is cost-efficient."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"The purchase of the product was handled by someone else."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"Microsoft Intune is not cost-effective as a standalone product."
"We use the tool's free license. It is expensive."
"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."
"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."
"When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
"As far as I know, it is an annual operating expense license."
"It comes free with the Microsoft account. We have a yearly agreement, and all products are covered under it."
"The solution is expensive. Microsoft Configuration Manager would likely be considered high-priced for small businesses because they may not fully utilize all of its features and capabilities."
"The price model is different for every client."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Financial Services Firm
11%
Government
11%
Computer Software Company
7%
Manufacturing Company
7%
Government
18%
Comms Service Provider
9%
University
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise155
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise64
No data available
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management and other solutions. Updated: February 2026.
881,515 professionals have used our research since 2012.