Microsoft Configuration Manager vs OpenText ZENworks Configuration Management comparison

Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management

Download the complete report

Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 6.9%, down from 10.1% compared to the previous year. The mindshare of Microsoft Configuration Manager is 8.8%, down from 13.3% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 2.0%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	6.9%
Microsoft Configuration Manager	8.8%
OpenText ZENworks Configuration Management	2.0%
Other	82.3%

Configuration Management

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

Read full review

Narendar S

Senior System Engineer at a tech services company with 10,001+ employees

Centralized endpoint control has streamlined deployments and improved security compliance

In my experience, the best features of Microsoft Configuration Manager are software deployments and updates, OSD, hardware and software inventory, compliance and configuration baseline, reporting and monitoring, and integration with Intune hybrid management. These features make endpoint management efficient and scalable. The feature I rely on the most day-to-day is software deployment and patch management. It keeps endpoints updated and secure with minimal manual effort. Inventory and compliance monitoring are also important, but daily deployments are critical. Microsoft Configuration Manager has had a significant positive impact on our organization in several ways: improved efficiency, enhanced security and compliance, standardization, scalability, and visibility reporting. Overall, Microsoft Configuration Manager has helped us save time, reduce risk, improve operational efficiency, and maintain strong control over our endpoints. One of the biggest impacts Microsoft Configuration Manager has had on efficiency is the reduced manual work for software deployment and patching. For example, deploying a new application or security updates to hundreds or thousands of devices previously required several days of manual effort, including running scripts, checking devices individually, and validating installation. With Microsoft Configuration Manager, these tasks are automated and managed, allowing deployments to complete in hours rather than days. We also have automated reporting for deployment success and compliance which saved the IT team significant time that used to be spent gathering and reconciling inventory data from multiple tools.

Read full review

it_user1272306

Chief Technology Officer at DoITWise

Helpful impact analysis and the discovery capability is quite good

This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."

"The automatic patch management feature in the Intune Suite is helpful."

"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."

"If I assess Intune's user experience, I would say it is perfect and simple."

"The performance of Microsoft Intune is good."

"While I don't think you can ever have full visibility and control, Intune certainly allows us to see the applications being used and tells us if things like Windows patches aren't applied to machines. It does a good job. That visibility makes life a little easier."

"Conditional access has helped us tailor and enforce our security policies in the mobile space."

"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."

More Microsoft Intune pros

"The most valuable feature of Microsoft Endpoint Configuration Manager is the availability of being able to manage the Microsoft estate. It handles many areas, such as asset management and tracking."

"The dashboards have information about our assets."

"The most valuable features of this solution are the OSD and application deployments, and it also automates updates."

"SCCM is a fantastic solution whose use is only limited by your creativity."

"It uses detailed descriptions of the workstations, and that is good for me."

"The main key feature that we find the most valuable is the patching."

"The most valuable feature of this solution is its ability to deploy patches to nearly all applications."

"Out of all the products in the market, the best solution is System Center, especially for Microsoft virtual machines and all services that are related to Microsoft Technologies."

More Microsoft Configuration Manager pros

"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."

"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."

"Helps me perform changes in connected infrastructure thanks to the discovery features."

"The most valuable feature is the impact analysis."

"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."

Cons

"One drawback of Intune is that we cannot find devices based on a user's region or location."

"The UI is not user-friendly and has room for improvement."

"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect."

"It's only good for a Microsoft environment."

"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."

"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."

"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."

"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."

More Microsoft Intune cons

"There should probably be better remote support. They should also continue to improve on patch management, patching, and creating or turning products in software into deployable apps."

"The availability of technical support could improve."

"The deployment process is lengthy and should be quicker to complete."

"Cloud-based improvements need to be better managed."

"We have had a lot of issues with Mac application deployment support. They need to improve the support for the Mac operating system."

"It should provide the ability to remotely connect to mobile devices. There are some solutions that are doing that, but with Microsoft Intune, the only way to remotely connect to devices outside the organization and mobile devices is by using TeamViewer."

"Pricing and licensing are horrible. You have to not look at dollar value to use SCCM."

"The configuration of Microsoft Endpoint Configuration Manager could be improved, it is a bit complicated."

More Microsoft Configuration Manager cons

"The native UI should be simplified because it is outdated and a little bit over-complicated."

"The infrastructure itself is stable, but the agent has a lot of problems."

"It needs dashboards."

"The native UI should be simplified because it is outdated and a little bit over-complicated."

Pricing and Cost Advice

"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"

"We have the business premium licenses for the solution."

"It's reasonable. They're not giving it away, but it's reasonable."

"Its price is fair. It's a normal price. It isn't too expensive or too cheap."

"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."

"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."

"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."

"There is a license needed to use the solution and we are on an annual license."

More Microsoft Intune pricing and cost advice

"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."

"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."

"The price model is different for every client."

"The price of SCCM depends on the size of the organization. The price is competitive."

"The price could be better."

"The licensing is good because they have various options, depending on what you are looking for."

"Its price is okay because it is part of our licensing."

"Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works."

More Microsoft Configuration Manager pricing and cost advice

"This is a really good tool for the money."

See which vendors are best for you

Use our free recommendation engine to learn which Configuration Management solutions are best for your needs.

See recommendations

884,933 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

10%

Financial Services Firm

Government

Financial Services Firm

11%

Government

10%

Computer Software Company

Manufacturing Company

University

27%

Government

14%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	124
Midsize Enterprise	53
Large Enterprise	167

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	13
Large Enterprise	66

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...

What do you like most about SCCM?

One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...

Jamf Pro vs Microsoft Intune

Ask a question

Earn 20 points

Comparisons

Compared 10% of the time

IBM MaaS360 vs Microsoft Intune

Compared 8% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

More Microsoft Intune Competitors

Red Hat Ansible Automation Platform vs Microsoft Configuration Manager

Compared 6% of the time

ManageEngine Endpoint Central vs Microsoft Configuration Manager

Compared 5% of the time

PDQ Deploy vs Microsoft Configuration Manager

Compared 4% of the time

BigFix vs Microsoft Configuration Manager

Compared 4% of the time

NinjaOne vs Microsoft Configuration Manager

Compared 2% of the time

More Microsoft Configuration Manager Competitors

HashiCorp Terraform vs OpenText ZENworks Configuration Management

Compared 15% of the time

BMC TrueSight Server Automation vs OpenText ZENworks Configuration Management

Compared 8% of the time

AWS Systems Manager vs OpenText ZENworks Configuration Management

Compared 8% of the time

Red Hat Satellite vs OpenText ZENworks Configuration Management

Compared 6% of the time

Chef vs OpenText ZENworks Configuration Management

Compared 6% of the time

More OpenText ZENworks Configuration Management Competitors

Product Reports

Microsoft Intune

Download Microsoft Intune product report

Microsoft Configuration Manager

Download Microsoft Configuration Manager product report

Configuration Management

Download OpenText ZENworks Configuration Management product report

OpenText ZENworks Configuration Management report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS

Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Microsoft Configuration Manager streamlines IT management with features such as software deployment, patch management, and automation, centralizing operations for Windows environments. Integration with Microsoft products allows efficient oversight of workstations and servers.

Microsoft Configuration Manager provides comprehensive IT management, offering software deployment, patch management, and application pushing. Automation reduces manual tasks, ensuring consistency across systems. Centralized management enables standardized OS deployments, application updates, and configuration integrity. Integration with Microsoft products facilitates seamless operations, while hardware and software inventory, compliance reporting, and remote control functions enhance IT management. Users seek improvements in application deployment for those without deep scripting knowledge and desire better WSUS control, PowerShell and Intune integration, Linux compatibility, and user interface enhancements. Performance improvements are requested for remote user management and third-party application support.

What features enhance Microsoft Configuration Manager?

Software Deployment: Efficiently distribute software across large networks.
Patch Management: Automate and streamline update processes for security and functionality.
Automation Capabilities: Reduce manual effort and enhance consistency in IT tasks.
Centralized Management: Standardize OS deployments and application updates.
Integration with Microsoft Products: Seamless operation with existing Microsoft infrastructure.
Hardware and Software Inventory: Comprehensive tracking for assets and resources.
Compliance Reporting: Ensure compliance with internal and external standards.
Remote Control Functions: Enhance support and troubleshooting capabilities.

What benefits should users expect when evaluating Microsoft Configuration Manager?

Decreased Manual Work: Automation reduces time spent on repetitive tasks.
Enhanced Security: Automated patch management keeps systems secure.
Consistent Configurations: Centralized updates ensure uniformity across systems.
Improved Integration: Seamless operation within Microsoft ecosystems boosts productivity.
Comprehensive Oversight: Detailed inventory and reporting tools aid in strategic planning.
Streamlined Support: Remote capabilities improve IT support and user satisfaction.

Microsoft Configuration Manager is widely implemented in organizations to manage Windows workstations and servers. It is essential for deploying operating systems and applications, managing software updates, and conducting hardware and software inventories. The tool is crucial for endpoint and configuration management, ensuring compliance, and automating processes like patching and vulnerability management. Industries such as finance, healthcare, and education rely on Microsoft Configuration Manager to keep systems secure and operational, adapting it to address their specific needs and challenges in maintaining diversified IT environments.

Microsoft

OpenText ZENworks Configuration Management helps you manage both devices and software across your entire environment. A single, unified web console provides insight to both devices and software, improves visibility, and helps reduce costs.

OpenText

Sample Customers

Mitchells and Buzzers, Callaway

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

Tech Mahindra, NNIT, ASIC

Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management