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Microsoft Configuration Manager vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
384
Ranking in other categories
Remote Access (3rd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Configuration Man...
Ranking in Configuration Management
4th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
Software Distribution (2nd), Server Monitoring (5th), Patch Management (2nd)
OpenText ZENworks Configura...
Ranking in Configuration Management
25th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.2%, down from 9.0% compared to the previous year. The mindshare of Microsoft Configuration Manager is 7.5%, down from 11.6% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.7%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.2%
Microsoft Configuration Manager7.5%
OpenText ZENworks Configuration Management1.7%
Other86.6%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
NS
Senior System Engineer at a tech services company with 10,001+ employees
Centralized endpoint control has streamlined deployments and improved security compliance
In my experience, the best features of Microsoft Configuration Manager are software deployments and updates, OSD, hardware and software inventory, compliance and configuration baseline, reporting and monitoring, and integration with Intune hybrid management. These features make endpoint management efficient and scalable. The feature I rely on the most day-to-day is software deployment and patch management. It keeps endpoints updated and secure with minimal manual effort. Inventory and compliance monitoring are also important, but daily deployments are critical. Microsoft Configuration Manager has had a significant positive impact on our organization in several ways: improved efficiency, enhanced security and compliance, standardization, scalability, and visibility reporting. Overall, Microsoft Configuration Manager has helped us save time, reduce risk, improve operational efficiency, and maintain strong control over our endpoints. One of the biggest impacts Microsoft Configuration Manager has had on efficiency is the reduced manual work for software deployment and patching. For example, deploying a new application or security updates to hundreds or thousands of devices previously required several days of manual effort, including running scripts, checking devices individually, and validating installation. With Microsoft Configuration Manager, these tasks are automated and managed, allowing deployments to complete in hours rather than days. We also have automated reporting for deployment success and compliance which saved the IT team significant time that used to be spent gathering and reconciling inventory data from multiple tools.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would say that Microsoft Intune is absolutely the right choice for any organization that is already invested in the Microsoft 365 ecosystem and wants a unified cloud-native endpoint management approach."
"This solution saves us a lot of time once it's implemented."
"One of our clients migrated the model workplace based on Intune, achieving a 78 percent cost reduction, which is quite a lot."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"It's normally able to meet 100% expectations of our customers."
"Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"If you are looking for endpoint protection and compliance, Microsoft Intune is definitely a go-to product."
"Software deployment and WSUS are most valuable."
"The most valuable feature of this solution is its ability to deploy patches to nearly all applications."
"The solution may be one of the top products from a management standpoint."
"This solution has made life easy with respect to patching, compliance, and OSD."
"This solution helps us by automating the patching of our system."
"Offers good patching."
"It has the ability to perform mass distribution."
"Excellent reports for compliance, status of updates, and software metering."
"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
 

Cons

"Microsoft Intune could improve its reporting depth and make some policy configurations less complex, especially for hybrid environments."
"We have spoken to the technical support on a few occasions. They have only ever provided us with minimal information."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"Currently, Microsoft Intune's focus is mainly on Windows, but they can make much more improvement in terms of other platforms."
"A feature I would want to see added in Microsoft Intune is the ability to manage other non-Microsoft devices."
"One thing that could be better in Microsoft Intune is the file size, as it is quite large at times."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"Intune endpoint analytics can be challenging."
"The database should be made to be more stable and robust, but not so much the configuration."
"I think SCCM can improve whatever details they shared with the integration partner. There was a lot of junk software and data."
"I would like to see more automation."
"In terms of the monitoring, the timeframe it takes to actually report back on the compliance of a device after it has been patched is a bit too long."
"This solution should be simpler, and more consistent across modules/sections."
"Overall, Microsoft Configuration Manager is a powerful and reliable platform. However, there are a few areas where it could be improved: user interface and usability, cloud and remote device management, reporting analysis analytics, performance on large environments, automation, and proactive guidance."
"The deployment process is lengthy and should be quicker to complete."
"It is a bit of an old and outdated product."
"The infrastructure itself is stable, but the agent has a lot of problems."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"It needs dashboards."
 

Pricing and Cost Advice

"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"The pricing is competitive, but it is not cheap."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"There is a license needed to use the solution and we are on an annual license."
"We have the business premium licenses for the solution."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"Its price is okay because it is part of our licensing."
"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."
"As far as I know, it is an annual operating expense license."
"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."
"Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing."
"The price model is different for every client."
"The licensing is good because they have various options, depending on what you are looking for."
"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Outsourcing Company
10%
Computer Software Company
7%
Financial Services Firm
12%
Outsourcing Company
8%
Government
7%
Manufacturing Company
7%
University
31%
Construction Company
9%
Manufacturing Company
8%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business195
Midsize Enterprise64
Large Enterprise190
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise69
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What is your experience regarding pricing and costs for SCCM?
The setup cost is considered sufficient. It is not significant enough for us to consider a change at the moment.
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.