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Microsoft Configuration Manager vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Configuration Man...
Ranking in Configuration Management
4th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
Software Distribution (1st), Server Monitoring (4th), Patch Management (2nd)
OpenText ZENworks Configura...
Ranking in Configuration Management
25th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.3%, down from 9.1% compared to the previous year. The mindshare of Microsoft Configuration Manager is 7.5%, down from 12.0% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.7%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.3%
Microsoft Configuration Manager7.5%
OpenText ZENworks Configuration Management1.7%
Other86.5%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
NS
Senior System Engineer at a tech services company with 10,001+ employees
Centralized endpoint control has streamlined deployments and improved security compliance
In my experience, the best features of Microsoft Configuration Manager are software deployments and updates, OSD, hardware and software inventory, compliance and configuration baseline, reporting and monitoring, and integration with Intune hybrid management. These features make endpoint management efficient and scalable. The feature I rely on the most day-to-day is software deployment and patch management. It keeps endpoints updated and secure with minimal manual effort. Inventory and compliance monitoring are also important, but daily deployments are critical. Microsoft Configuration Manager has had a significant positive impact on our organization in several ways: improved efficiency, enhanced security and compliance, standardization, scalability, and visibility reporting. Overall, Microsoft Configuration Manager has helped us save time, reduce risk, improve operational efficiency, and maintain strong control over our endpoints. One of the biggest impacts Microsoft Configuration Manager has had on efficiency is the reduced manual work for software deployment and patching. For example, deploying a new application or security updates to hundreds or thousands of devices previously required several days of manual effort, including running scripts, checking devices individually, and validating installation. With Microsoft Configuration Manager, these tasks are automated and managed, allowing deployments to complete in hours rather than days. We also have automated reporting for deployment success and compliance which saved the IT team significant time that used to be spent gathering and reconciling inventory data from multiple tools.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From the user perspective, Microsoft Intune enables access to corporate data and apps even on personal devices, which is convenient."
"The best features of Microsoft Intune include helping to know if computers are configured correctly and if users have access to apps or the platform."
"For the price, the features included with Microsoft are appealing."
"We have seen a clear ROI with Microsoft Intune; time saved has reduced device setup from three to five hours to thirty minutes, and there is a workload reduction of around twenty to thirty percent less manual effort from the IT team."
"The performance of Microsoft Intune is good."
"When comparing Microsoft Intune to Jamf, Microsoft Intune is superior."
"Fortunately, now everything is streamlined into a single, unified platform."
"Microsoft Intune scales very effectively with our growing needs."
"It uses detailed descriptions of the workstations, and that is good for me."
"Microsoft Configuration Manager gives different tools in one solution."
"Microsoft Configuration Manager helps with patch management."
"It works well for the endpoints for the customer I'm consulting. It has a bunch of knobs, and you can tune it to do lots of things."
"It is a very good solution; it has a good interface and is easy to use, and on top of that, it is very reliable in terms of distribution as well as getting the report."
"It is a good choice for deployment that performs very well."
"Excellent reports for compliance, status of updates, and software metering."
"Endpoint Manager is valuable to our organization because it allows us to connect to our enterprise from remote locations securely. The most useful feature is its robustness and scalability. It is highly scalable and flexible, allowing us to use it in various environments. Additionally, we can specialize the policies related to each device group. This ensures that each group has access to the applications they need for their work and non-work hours."
"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
"The most valuable feature is the impact analysis."
"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
 

Cons

"Each feature has a separate license, making logistics and cost management difficult if not strategically bundled together."
"Integration with Mac devices requires some improvement."
"Every day, we see a new feature that we want to apply, but what will be great for Intune is to be able to deploy apps in a simple fashion."
"Lacking in features such as Wi-Fi and network security."
"Microsoft Intune can be improved with a more intuitive admin interface, faster policy synchronization, better troubleshooting and reporting capabilities, especially for complex and hybrid environments, along with more granular control and simplified management for advanced configurations."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"However, there are some areas that need improvement, such as the troubleshooting part, which could be simpler."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"The operations could be faster and you need some patience with this tool."
"SCCM can improve on third-party application support."
"The solution is crowded with information."
"The main room for improvement is the on-screen display. I think it would be good if some improvements were made."
"Overall, Microsoft Configuration Manager is a powerful and reliable platform. However, there are a few areas where it could be improved: user interface and usability, cloud and remote device management, reporting analysis analytics, performance on large environments, automation, and proactive guidance."
"The product needs to improve scalability."
"It offers a very difficult cloud gateway when it comes to cloud management."
"The solution is a bit heavy on the sources such as RAM or CPU and the software needs to be a bit lighter."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"It needs dashboards."
"The infrastructure itself is stable, but the agent has a lot of problems."
 

Pricing and Cost Advice

"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"The purchase of the product was handled by someone else."
"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."
"The solution is cost-efficient."
"The licensing is good because they have various options, depending on what you are looking for."
"When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
"The price could be better."
"The price of Microsoft Endpoint Configuration Manager is expensive."
"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."
"Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."
"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."
"For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
12%
Government
8%
Outsourcing Company
7%
Manufacturing Company
7%
University
31%
Construction Company
9%
Government
9%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise69
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What is your experience regarding pricing and costs for SCCM?
The setup cost is considered sufficient. It is not significant enough for us to consider a change at the moment.
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management and other solutions. Updated: September 2026.
914,938 professionals have used our research since 2012.