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Microsoft Configuration Manager vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
318
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Configuration Man...
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
85
Ranking in other categories
Software Distribution (1st), Server Monitoring (6th), Patch Management (2nd)
OpenText ZENworks Configura...
Ranking in Configuration Management
23rd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 7.4%, down from 10.1% compared to the previous year. The mindshare of Microsoft Configuration Manager is 9.5%, down from 13.2% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 1.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune7.4%
Microsoft Configuration Manager9.5%
OpenText ZENworks Configuration Management1.9%
Other81.2%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
JunedBedrekar - PeerSpot reviewer
Expert at a tech vendor with 10,001+ employees
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune has helped us by improving our security posture, leading to fewer security problems, and helping us understand where we have issues."
"Intune's most valuable feature is its centralized management capability."
"Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow."
"It is a very stable and scalable cloud-only solution."
"What I like the most about Microsoft Intune is its ability to manage mobile devices. Through integration with System Center, it can also manage desktops and laptops."
"I would recommend Microsoft Intune to others; it is a very good and scalable solution."
"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."
"Our main use is Intune's management of mobile devices, like Android or iPhone devices. The application performs quite well for both types. We successfully managed almost 3,000 endpoints."
"This solution has made life easy with respect to patching, compliance, and OSD."
"It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops."
"The scalability to deploy the package."
"Software deployment and WSUS are most valuable."
"The most valuable features are application deployment and task-sequenced imaging."
"The initial setup is fairly straightforward."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"The solution is user-friendly and easy to learn."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
 

Cons

"The interface is easy, but it is not user-friendly when evaluating the overall user experience of Microsoft Intune."
"Intune is not the most user-friendly mobile device management platform available."
"The granular support for other device types in Microsoft Intune could be improved."
"There were several bugs with stability."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"The reporting needs to be a bit more interactive."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"I have experienced downtime, bugs, and glitches. I rate it a seven because when we have bugs or instability in Microsoft Intune, we need to wait for the backend from Microsoft Intune to resolve issues and we can't deliver solutions to clients because we need to wait for action plans and related processes."
"A lot of experience is needed in terms of troubleshooting, as this is one of the most difficult tasks in MECM. We were seven people in a group and I was the only one that had the patience to do the troubleshooting at times."
"It is a bit of an old and outdated product."
"The solution can be improved with the addition of a mobile device manager."
"The reporting functionality in Microsoft Configuration Manager could be improved as it is not very user-friendly."
"There's no way to say, "I want this maintenance window to be on the second Tuesday of the month." It's strict. This window is this and that's it. You can't fluctuate."
"Its dashboard can be improved and made a little bit better."
"There were misconfigurations by our team rather than issues with the product itself. However, it does seem a bit buggy from time to time, based on what I have heard."
"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
 

Pricing and Cost Advice

"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."
"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"The cost of the license and the features are justified for myself as a technical person."
"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"The price for Intune is fair."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"I would rate the cost as eight out of ten."
"As far as I know, it is an annual operating expense license."
"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."
"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."
"There is not a license needed to use the solution."
"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."
"Its price is okay because it is part of our licensing."
"Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Financial Services Firm
11%
Government
10%
Manufacturing Company
7%
Computer Software Company
7%
Government
19%
Comms Service Provider
9%
Manufacturing Company
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business122
Midsize Enterprise48
Large Enterprise160
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise64
No data available
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management and other solutions. Updated: February 2026.
882,207 professionals have used our research since 2012.