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Microsoft Configuration Manager vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
340
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Configuration Man...
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
Software Distribution (1st), Server Monitoring (6th), Patch Management (2nd)
OpenText ZENworks Configura...
Ranking in Configuration Management
23rd
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 6.1%, down from 10.2% compared to the previous year. The mindshare of Microsoft Configuration Manager is 8.0%, down from 12.8% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 2.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune6.1%
Microsoft Configuration Manager8.0%
OpenText ZENworks Configuration Management2.2%
Other83.7%
Configuration Management
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Modern endpoint management has transformed onboarding and strengthened remote security controls
The features of Microsoft Intune are straightforward, including Windows Autopilot, zero-touch deployment, centralized device management, and conditional access security controls. Using zero-touch deployment and Windows Autopilot in Microsoft Intune has significantly improved my workflow and organization. New laptops are shipped directly to users with no IT handling needed, and there is no manual imaging or configuration required. These features have a real impact. They save hours of manual setup per device, reduce dependency on the IT team for basic provisioning, and ensure every system is configured consistently and securely. Microsoft Intune has positively impacted my organization by improving device management. Devices are managed from a single cloud console. It has reduced manual work for provisioning and configuration. It has faster onboarding using Autopilot. It has enhanced security posture through enforced compliance policies, encryption, antivirus, and password rules. Conditional access ensures only trusted devices can access resources. I have better support for remote users, as devices can be managed from anywhere with no dependency on office network or VPN for basic management. It has easy troubleshooting and policy updates.
NS
Senior System Engineer at a tech services company with 10,001+ employees
Centralized endpoint control has streamlined deployments and improved security compliance
In my experience, the best features of Microsoft Configuration Manager are software deployments and updates, OSD, hardware and software inventory, compliance and configuration baseline, reporting and monitoring, and integration with Intune hybrid management. These features make endpoint management efficient and scalable. The feature I rely on the most day-to-day is software deployment and patch management. It keeps endpoints updated and secure with minimal manual effort. Inventory and compliance monitoring are also important, but daily deployments are critical. Microsoft Configuration Manager has had a significant positive impact on our organization in several ways: improved efficiency, enhanced security and compliance, standardization, scalability, and visibility reporting. Overall, Microsoft Configuration Manager has helped us save time, reduce risk, improve operational efficiency, and maintain strong control over our endpoints. One of the biggest impacts Microsoft Configuration Manager has had on efficiency is the reduced manual work for software deployment and patching. For example, deploying a new application or security updates to hundreds or thousands of devices previously required several days of manual effort, including running scripts, checking devices individually, and validating installation. With Microsoft Configuration Manager, these tasks are automated and managed, allowing deployments to complete in hours rather than days. We also have automated reporting for deployment success and compliance which saved the IT team significant time that used to be spent gathering and reconciling inventory data from multiple tools.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune is a good solution and it is purely based on Azure cloud, so I can use all the benefits of Azure cloud in Microsoft Intune and several good features in Microsoft Intune to manage devices."
"I really appreciate the features in Microsoft Intune, including the Intune Suite Cloud PKI."
"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."
"The user experience of Microsoft Intune is very friendly and the interface is very good."
"It allows our clients to have the confidence to centrally manage policies for security, and it helps them in securing the organization from a technology aspect."
"The Autopilot feature is fantastic; it is a Microsoft product, so it deals best with Microsoft operating systems, but it can integrate with iOS, Mac OS, Linux, and Android."
"The main advantage is that Intune performs its intended functions effectively."
"Intune's most valuable feature is its centralized management capability."
"Microsoft Endpoint Configuration Manager is very scalable."
"It has been working for us, and it has never been down so far."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"SCCM does everything from A to Z for a Windows operating system."
"SCCM is a fantastic solution whose use is only limited by your creativity."
"I like a lot of the reporting capabilities and baseline configurations."
"The entire solution, from end to end is excellent."
"The solution is highly scalable."
"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
 

Cons

"There should be more predictability in the release cycle. We don't feel we have any control over when new updates come out, and whether there are changes to the backend functionality or to the user interface. Updates just happen."
"Automations in Microsoft Intune can be more elaborated; KQL (Kusto Query Language) is available, but if multiple automation options were readily available, which would include PowerShell, KQL, JSON, and different interpreters like VS Code or Python readily available from Microsoft Intune, it would help administration and management much better."
"Intune is a good product for UEM, which is helpful for Windows 10 management. However, for MAM, there is lots of improvement needed."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"I have one remark about the application management for the Android version. Often, the Play Store opens and leaves the possibility to download to the user, which is not good."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"My experience with them was very bad. They don't know about their own product."
"Technical support is not that great."
"In spite of us being a premier customer, we find the support unsatisfactory."
"This solution needs to be supported on all Operating systems."
"The tool's deployment can be cumbersome."
"SCCM can improve on third-party application support."
"The time the solution takes for updating systems could be quicker. For example, the system information status is not updating as it should. Additionally, the database synchronization querying is slow and could be improved."
"It needs to be able to load faster during deployment."
"There should probably be better remote support. They should also continue to improve on patch management, patching, and creating or turning products in software into deployable apps."
"It should provide the ability to remotely connect to mobile devices. There are some solutions that are doing that, but with Microsoft Intune, the only way to remotely connect to devices outside the organization and mobile devices is by using TeamViewer."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"It needs dashboards."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"The infrastructure itself is stable, but the agent has a lot of problems."
 

Pricing and Cost Advice

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."
"The product is expensive."
"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."
"It's affordable for the protection it gives. There are no additional costs."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"It is not expensive."
"When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
"We use the tool's free license. It is expensive."
"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."
"There is not a license needed to use the solution."
"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."
"Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."
"Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it."
"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
8%
Financial Services Firm
13%
Government
9%
Manufacturing Company
6%
Computer Software Company
6%
University
30%
Government
10%
Construction Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business127
Midsize Enterprise55
Large Enterprise168
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise66
No data available
 

Questions from the Community

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Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management and other solutions. Updated: April 2026.
886,719 professionals have used our research since 2012.