We've used Oracle Access Manager for an extensive transformation program.
My company has used most features of Oracle Access Manager for various implementations, but the most helpful feature of the solution for the business and customers is single sign-on.
The performance of Oracle Access Manager could be improved.
My company had some issues accessing it in terms of setup and configuration. It should be quick to install, but it wasn't, so this is another area for improvement.
The Oracle Access Manager console also has room for improvement because it's slow, so configuration and user management takes a lot of time. Configuring policies and blocking and unblocking URLs take time, so the user experience for Oracle Access Manager isn't as great.
We've been using Oracle Access Manager for almost eight years.
My company uses an older version of Oracle Access Manager, but I can say the solution is stable for the entire production environment.
Oracle Access Manager is scalable for what my company designed it for. It was designed for many loads, and I don't see any problems with scalability.
As the version of Oracle Access Manager on production was older, it required a lot of support, so I had to ask the customer to get dedicated support from Oracle. The support provided is a three out of five, though. There were a lot of problems because of the older platform version.
The initial setup for Oracle Access Manager is complex because it's not integrated properly. In Oracle, each product is separate. For example, you have Oracle Access Manager, Oracle Adaptive Access Manager, and Oracle Identity Manager, and there should be integration rather than individual products. Having a single pane of glass would be helpful to customers.
In terms of licensing cost, that was managed by the customer, and there was some agreement with Oracle, so I'm not sure about the pricing for Oracle Access Manager.
I've implemented Oracle Access Manager previously.
In the beginning, my company had forty thousand users of Oracle Access Manager. That number has gone down because it has become a legacy platform, and many people moved to other platforms. Now it's around fifteen thousand people using Oracle Access Manager, particularly B2B users.
Coverage-wise, Oracle has a lot of products, but I'd recommend Oracle, especially if you're focused on security. If you're looking into Oracle Access Manager, you can find other solutions in the market, but if you have a more extensive security implementation, then Oracle Access Manager is good.
As better integration is needed and more people prefer a single pane of glass, I'd rate Oracle Access Manager as five out of ten. Oracle should also make the product lightweight, similar to some of the open-source products in the market, and more innovative. It would be great to have just one product combining all the aspects of Oracle Access Manager and Oracle Identity Manager.