PGi GlobalMeet Reviews

Vendor: PGi

4.4 out of 5

10 reviews
100% willing to recommend

229 followers

What is PGi GlobalMeet?

The GlobalMeet platform redefines the way people work by providing the freedom to communicate and collaborate in a whole new way. From conference calls and meetings to online events, GlobalMeet is a business communications platform that helps take you where you need to go. Contact a sales representative today and learn how the GlobalMeet platform can transform your business.

Get the PGi GlobalMeet Buyer's Guide and find out what your peers are saying about PGi GlobalMeet, Webex, 3CX Live Chat and more!

PGi GlobalMeet is the #22 ranked solution in top Virtual Meetings solutions. PeerSpot users give PGi GlobalMeet an average rating of 8.8 out of 10. PGi GlobalMeet is most commonly compared to Webex: PGi GlobalMeet vs Webex.

Helped 838,713 peers since 2012

Featured reviews

it_user367905

Trainer at a tech services company with 1,001-5,000 employees

Global Meet allows us to conduct planning meetings, share screens, record recording issues with recordings not recording or being saved for 30 days. Valuable Features: * The ability to pre-load PPTs. * The ability to promote presenters or mute all. * The ability to upload files and easily share presentations.

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it_user402405

Director, Product Development at a media company with 10,001+ employees

Customer Service: I have rarely had to work with customer service because the product has been reliable. However, based on the type of marketing emails and overall professionalism I've received while working with our account manager I believe their customer service would be responsive and helpful as well. Technical Support: I don't recall ever needing to work with technical support because the product has been reliable. When we've had minor technical questions we've reached out to our account manager and they have been able to quickly respond. If there were any more advanced questions I believe they would escalate our issues to their technical support team but that has not occurred to date.

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it_user350337

Training Manager at a manufacturing company

I love the Outlook toolbar that GlobalMeet has incorporated. I use it to create announcements for web meetings, and to start my audio and/or web meetings. With just a few clicks, you can get your meeting underway... have the program call you (no need to remember phone numbers and passcodes)... and can see those attending your call. You can also control noise by muting callers, and even record the call for later usage.

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PGi GlobalMeet mindshare

As of February 2025, the mindshare of PGi GlobalMeet in the Virtual Meetings category stands at 1.0%, up from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Virtual Meetings

PeerAnalyst reports

Type	Title	Date
Category	Virtual Meetings	Feb 22, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 22, 2025	Download
Comparison	PGi GlobalMeet vs Zoom	Feb 22, 2025	Download
Comparison	PGi GlobalMeet vs Webex	Feb 22, 2025	Download
Comparison	PGi GlobalMeet vs Skype for Business	Feb 22, 2025	Download

Title	Rating	Mindshare	Recommending
Webex	4.0	17.9%	86%	123 interviews Add to research
3CX Live Chat	4.4	1.9%	91%	55 interviews Add to research

Valuable Features

Users find PGi GlobalMeet's Outlook integration, audio conferencing, screen sharing, and conference calling features valuable. The call-me feature simplifies meeting access, while easy file sharing and presentation management enhance collaboration. The system's reliable connection prevents disruptions and its recording capability allows for future reference. Users appreciate the ability to promote presenters and mute participants, as well as the comprehensive support for remote meetings and trainings. Automatic post-call summaries and effective file organization are also highlighted.

"I am impressed with the tool's production support."

Room for Improvement

Connectivity issues and delayed report availability are common concerns. Users experience problems with being disconnected during long sessions. The recording feature is limited without an additional fee and notifications for screen sharing need improvement. Some find the platform slows with high user volume and desire better presenter tools, such as easier attendee list access and a smoother interface. The dashboard lacks responsiveness, and guest login can be cumbersome.

"The tool is slow in updating changes. It also has a poor dashboard operating system."

ROI

Many users find it challenging to precisely measure ROI from PGi GlobalMeet. They believe it offers significant value through time savings and effective meeting facilitation. GlobalMeet provides reliable conferencing, avoiding technical issues common in free services. Users appreciate its ability to conduct remote meetings and trainings, eliminating the necessity for travel. They feel the cost is justified by its reliability, supporting widespread use throughout various company areas.

Pricing

Enterprise buyers find PGi GlobalMeet pricing and licensing fair and straightforward, with many emphasizing cost savings compared to previous systems. Some suggest opting for slightly larger plans due to quick adoption and expansion needs. Several users recommend the audio and web conferencing bundle with significant audio minutes to avoid limits. While a few note the solution as expensive, satisfaction with the services provided and ease of scaling offset these concerns for many organizations.

"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."

Service and Support

PGi GlobalMeet receives high marks for customer service and technical support. Users appreciate timely assistance and responsive service, often rating their experiences a perfect score. Customers note the reliability of PGi GlobalMeet, minimizing their need for assistance. The support team is praised for professionalism and accessibility, ensuring users can resolve issues efficiently. Although many have not directly interacted with support, they hold trust in its quality and responsiveness when needed.

Deployment

Users found PGi GlobalMeet's initial setup to be simple and straightforward. Those with basic technical skills managed the process with minimal issues. The user interface received praise for its friendliness and easy adaptability, complemented by tutorials that assist new users. Many emphasized minimal training requirements, describing the sign-up as a smooth transition, often involving just an email and login. The setup was efficient, with no downloads required, making deployment easy for multiple users.

Scalability

Many users did not encounter issues with PGi GlobalMeet's scalability, finding it suitable for their company's growth needs. Some users suggested scalability could be a concern as the service expands, but most experienced seamless functionality. The software's ease of expansion and user-friendliness were noted, with others appreciating the ability to easily set up additional lines. A few mentioned not having meetings large enough to test scalability limits. Most users were satisfied with PGi GlobalMeet's adaptability.

Stability

PGi GlobalMeet is generally stable according to multiple users, often outperforming competitors in reliability. Issues tend to arise in large meetings, causing occasional crashes or slow connectivity, especially during significant events. Some users report consistent audio and stable connections, while others have not faced any stability concerns. Aside from minor polling tool glitches, most find it user-friendly and easy to use, with many rating its stability highly.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our PGi GlobalMeet Buyer's Guide for additional reliable information.