PGi GlobalMeet vs Webex comparison

PGi and Cisco are both solutions in the Virtual Meetings category. PGi is ranked #19 with an average rating of 7.0, while Cisco is ranked #2 with an average rating of 8.0. PGi holds a 1.1% mindshare in VM, compared to Cisco’s 16.7% mindshare. Additionally, 100% of PGi users are willing to recommend the solution, compared to 86% of Cisco users who would recommend it.

PGi GlobalMeet

Read 10 PGi GlobalMeet reviews

210 Views
98 Comparison Views

100% willing to recommend

Webex

Read 123 Webex reviews

3,902 Views
1,505 Comparison Views

86% willing to recommend

PGi GlobalMeet

Webex

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between PGi GlobalMeet and Webex based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed PGi GlobalMeet vs. Webex Report (Updated: October 2024).

Buyer's Guide

PGi GlobalMeet vs. Webex

October 2024

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Helped 816,192 peers since 2012

Categories and Ranking

PGi GlobalMeet

Ranking in Virtual Meetings

19th

Average Rating

8.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Webex

Ranking in Virtual Meetings

2nd

Average Rating

8.0

Number of Reviews

123

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Virtual Meetings category, the mindshare of PGi GlobalMeet is 1.1%, up from 1.0% compared to the previous year. The mindshare of Webex is 16.7%, up from 14.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

it_user402405

Director, Product Development at a media company with 10,001+ employees

Unlike other conferencing services, we've never had any issues with not being able to dial-in or sudden drop-outs when using GlobalMeet Audio.

Customer Service: I have rarely had to work with customer service because the product has been reliable. However, based on the type of marketing emails and overall professionalism I've received while working with our account manager I believe their customer service would be responsive and helpful as well. Technical Support: I don't recall ever needing to work with technical support because the product has been reliable. When we've had minor technical questions we've reached out to our account manager and they have been able to quickly respond. If there were any more advanced questions I believe they would escalate our issues to their technical support team but that has not occurred to date.

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AlexandruCioruta

Senior manager at Ernst & Young

Used to conduct online third-party client meetings or third-party vendor meetings

The solution's video conferencing quality is good, and I rate it a nine out of ten. The solution's security features are end-to-end encrypted, and I rate them ten out of ten. The version we're using requires no technical team for deployment and maintenance. The solution has an enterprise version, but we're not currently using it. I would recommend the solution to other users because it has good video conference quality. I mostly leverage the solution for third-party client meetings or third-party vendor meetings. Overall, I rate the solution a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I am impressed with the tool's production support."

"The solution is very valuable for conference calls, as a lot of businesses are switching from work-from-home."

"I like Webex because it is easy to work with."

"Webex improved our overall team collaboration."

"The video conferencing quality is better than that of other solutions."

"The most valuable feature of Webex is if you are using the Cisco hardware it is simple to integrate. Additionally, it can integrate well with mobile devices."

"The chat and meeting scheduling features in Webex are most valuable for our team's productivity."

"I have found the most valuable features to be the high quality of the video and the audio. Additionally, the graphical user interface is good and it is easy to use."

"The installation of Webex is simple. You only need to click an executable file to run it. it is very easy."

More Webex pros

Cons

"The tool is slow in updating changes. It also has a poor dashboard operating system."

"Webex could improve by adding captions for the translation."

"The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices."

"Better integration with other solutions would benefit Webex."

"The user interface is not easy to use."

"The solution is heavy and slow."

"There's some difficulty in Webex, particularly when a third party needs access and that third party is not part of the domain of the company, it could be difficult."

"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."

"There is room for improvement in the chat history and search functionality in Webex, making it easier to find past conversations and commands by keywords."

More Webex cons

Pricing and Cost Advice

"The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly."

"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."

"The tool is expensive."

"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."

"Webex is expensive, especially compared to Zoom or Google."

"There are licenses for business to use the solution but for end-users, there is not."

"I rate the platform's pricing a six out of ten."

"I am not aware of the pricing details."

"There is a license needed to use this solution."

More Webex pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

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816,192 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

84%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about PGi GlobalMeet?

I am impressed with the tool's production support.

See all answers

What is your experience regarding pricing and costs for PGi GlobalMeet?

The solution is expensive. I would rate the product's pricing an eight out of ten and it is yearly.

See all answers

What needs improvement with PGi GlobalMeet?

The tool is slow in updating changes. It also has a poor dashboard operating system.

See all answers

What do you like most about Webex?

Webex improved our overall team collaboration.

See all answers

What is your experience regarding pricing and costs for Webex?

The tool is expensive. It costs approximately $6000 per year. The vendor must work on the pricing. $3500 to $4500 would be more reasonable. Webex is much more expensive than the other brands.

See all answers

What needs improvement with Webex?

The solution's initial setup process is lengthy. The tool takes a bit of time to download. When you are at the tail end of starting up a meeting, installing Webex will delay you.

See all answers

Comparisons

No data available

Cisco Meeting Server vs Webex

Compared 26% of the time

Skype for Business vs Webex

Compared 22% of the time

TeamViewer vs Webex

Compared 15% of the time

Zoom vs Webex

Compared 15% of the time

Cisco TelePresence vs Webex

Compared 10% of the time

More Webex Competitors

Product Reports

Buyer's Guide

PGi GlobalMeet

November 2024

Download PGi GlobalMeet product report

Buyer's Guide

Webex

October 2024

Download Webex product report

Also Known As

GlobalMeet

Cisco Spark

Learn More

PGi

Cisco

Overview

The GlobalMeet platform redefines the way people work by providing the freedom to communicate and collaborate in a whole new way. From conference calls and meetings to online events, GlobalMeet is a business communications platform that helps take you where you need to go. Contact a sales representative today and learn how the GlobalMeet platform can transform your business.

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Sample Customers

Equifax, New York Life, Expedia, SAP, Aaron's, Staples

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

Buyer's Guide

PGi GlobalMeet vs. Webex

October 2024

Free Report: PGi GlobalMeet vs. Webex

Find out what your peers are saying about PGi GlobalMeet vs. Webex and other solutions. Updated: October 2024.

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816,192 professionals have used our research since 2012.

See our PGi GlobalMeet vs. Webex report.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.