Service and Support
PGi GlobalMeet receives high marks for customer service and technical support. Users appreciate timely assistance and responsive service, often rating their experiences a perfect score. Customers note the reliability of PGi GlobalMeet, minimizing their need for assistance. The support team is praised for professionalism and accessibility, ensuring users can resolve issues efficiently. Although many have not directly interacted with support, they hold trust in its quality and responsiveness when needed.
Deployment
Users found PGi GlobalMeet's initial setup to be simple and straightforward. Those with basic technical skills managed the process with minimal issues. The user interface received praise for its friendliness and easy adaptability, complemented by tutorials that assist new users. Many emphasized minimal training requirements, describing the sign-up as a smooth transition, often involving just an email and login. The setup was efficient, with no downloads required, making deployment easy for multiple users.
Scalability
Many users did not encounter issues with PGi GlobalMeet's scalability, finding it suitable for their company's growth needs. Some users suggested scalability could be a concern as the service expands, but most experienced seamless functionality. The software's ease of expansion and user-friendliness were noted, with others appreciating the ability to easily set up additional lines. A few mentioned not having meetings large enough to test scalability limits. Most users were satisfied with PGi GlobalMeet's adaptability.
Stability
PGi GlobalMeet is generally stable according to multiple users, often outperforming competitors in reliability. Issues tend to arise in large meetings, causing occasional crashes or slow connectivity, especially during significant events. Some users report consistent audio and stable connections, while others have not faced any stability concerns. Aside from minor polling tool glitches, most find it user-friendly and easy to use, with many rating its stability highly.
