We encountered numerous challenges, such as issues with requirements, project management, timing, and planning. The main problem with Polarion at the outset, I believe, was our limited understanding of the planning phase. During that time, we were more focused on change management related to requirements. Recognizing the importance of planning has been a key realization for us. Another mistake we made was not comprehending the need to document these requirements to manage all the work items effectively. Now, we understand the significance of this documentation. As a result of these insights, we have started to see a growing number of competitors from Polarion in this field. One potential improvement could be enabling Polarion to export work items not just to Microsoft Office but also to other office tools