Prisma Cloud by Palo Alto Networks Reviews

Name: Prisma Cloud by Palo Alto Networks
Brand: Palo Alto Networks
Rating: 4.2 (108 reviews)

Vendor: Palo Alto Networks

4.2 out of 5

108 reviews
98% willing to recommend

1,474 followers

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What is Prisma Cloud by Palo Alto Networks?

Prisma Cloud by Palo Alto Networks delivers comprehensive security for cloud environments, focusing on workload protection, identity creation, and seamless AWS integration. Its cloud visibility and control, combined with thorough vulnerability scanning, help maintain robust security across multi-cloud platforms.

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Prisma Cloud by Palo Alto Networks is the #1 ranked solution in Cloud Workload Protection Platforms, #1 ranked solution in top Data Security Posture Management (DSPM) solutions, #1 ranked solution in top Software Supply Chain Security solutions, #1 ranked solution in top Cloud Infrastructure Entitlement Management (CIEM) solutions, #1 ranked solution in top Application Security Posture Management (ASPM) solutions, #2 ranked solution in top Vulnerability Management solutions, #2 ranked solution in top Cloud Security Posture Management (CSPM) solutions, #2 ranked solution in top Cloud-Native Application Protection Platforms (CNAPP) solutions, and #2 ranked solution in top Cloud Detection and Response (CDR) solutions. PeerSpot users give Prisma Cloud by Palo Alto Networks an average rating of 8.4 out of 10. Prisma Cloud by Palo Alto Networks is most commonly compared to Wiz: Prisma Cloud by Palo Alto Networks vs Wiz. Prisma Cloud by Palo Alto Networks is popular among the large enterprise segment, accounting for 57% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 17% of all views.

Buyer's Guide

Prisma Cloud by Palo Alto Networks

March 2025

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Featured Prisma Cloud by Palo Alto Networks reviews

Mohammad Qaw

Senior Security Consultant at helpag

Most customers use Prisma Cloud for visibility and compliance. Prisma has so many features, but many organizations do not use them. They primarily use the visibility part to connect all their cloud accounts and hosts for visibility to see if they are missing any security controls or if they have any misconfigurations. You can connect it to cloud environments such as Azure, AWS, Oracle Cloud, Alibaba, etc., or to an on-prem data center. Prisma Cloud gives you so many options to automate processes related to your daily operations. When it comes to cybersecurity, you can automate things with their existing APIs. They also have out-of-the-box integrations with many solutions. I have not seen any limitations. Everything is customizable. You can do whatever you want, defining the reporting and custom use cases. They recently updated the UI, so it's much better than before.

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VISHWJEET GAIKWAD

Cloud Security Delivery Associate Manager at Accenture

Some of the clients onboard individual cloud accounts into Prisma Cloud. When any new service comes into the AWS, Azure, or any other cloud, Prisma Cloud generates a warning about the new service and any missing permissions to be able to ingest the logs. We then manually run a Terraform template for Azure or a CFT template for AWS. It is a manual task that we have to do as and when needed. It is a repetitive and manual task. They should find a way to automatically update the role with the CFT or Terraform template. It would be best if this task is automated. When an account is onboarded, if it is missing any permission, it should automatically be updated with the required permissions and policies. If they can do something from the AI security perspective, it will be helpful. I am not sure if it has any AI capabilities, but it would be helpful to have AI integration for finding out issues and remediating alerts.

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TejasJain

Sr. Cloud Security Architect at tejain@deloitte.com

Prisma is the result of multiple Palo Alto acquisitions, like CWPP, Twistlock, and Aporeto. Though they are part of a single pane of glass, there is no correlation between the solutions. I don't see vulnerability scans done for tools that have been micro-segmented. A better correlation between the multiple products Prisma Cloud contains would be crucial. It would reduce the time spent looking at reports and enable you to get all the actionable insights across products. I think that Palo Alto is working on it, but they need to work faster because it doesn't make sense to have all these products in a single pane of glass without any correlation between them. At some point, things get a bit unwieldy when working with complex environments, but I don't think that challenge is unique to Prisma Cloud. It's an issue for any solution deployed in massive and complex environments. Let's say you have an enterprise with 30,000 workloads in the cloud, so it's unwieldy to have it configured for a single instance of Prisma Cloud. In that case, it would be better to segregate it across multiple tenants. In the future, I'd like to see Palo Alto create a single consolidated agent software for workload production and identity-based micro-segmentation. Currently, I need to install two agents for the same platform to get two different functionalities. The second is maybe ease of licensing. That would also be helpful.

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Prisma Cloud by Palo Alto Networks mindshare

Product category:

As of March 2025, the mindshare of Prisma Cloud by Palo Alto Networks in the Cloud Detection and Response (CDR) category stands at 26.9%, down from 27.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Detection and Response (CDR)

PeerAnalyst reports based on Prisma Cloud by Palo Alto Networks reviews

Type	Title	Date
Category	Cloud Detection and Response (CDR)	Mar 26, 2025	Download
Product	Reviews, tips, and advice from real users	Mar 26, 2025	Download
Comparison	Prisma Cloud by Palo Alto Networks vs Wiz	Mar 26, 2025	Download
Comparison	Prisma Cloud by Palo Alto Networks vs Orca Security	Mar 26, 2025	Download
Comparison	Prisma Cloud by Palo Alto Networks vs Trend Vision One - Cloud Security	Mar 26, 2025	Download

Title	Rating	Mindshare	Recommending
Wiz	4.5	43.0%	100%	20 interviews Add to research
Orca Security	4.5	17.0%	100%	19 interviews Add to research

Valuable Features

Prisma Cloud offers dynamic workload identity, seamless AWS integration, automated forensics, runtime protection, cross-cloud security, and compliance management. Users value real-time configuration monitoring, seamless integration into CI/CD pipelines, multi-cloud support, vulnerability scanning, and customizable security policies. The platform simplifies asset management and offers comprehensive visibility. Its auto-remediation capability effectively enhances operational efficiency and mitigates risk by preventing misconfigurations. Overall, organizations benefit from comprehensive threat detection and consistent security across complex, distributed cloud environments.

"I would rate Prisma Cloud a ten out of ten."
"I would rate Prisma Cloud by Palo Alto Networks ten out of ten."
"Prisma Cloud's comprehensive platform offers a range of features, including runtime security and vulnerability assessments, through its Prisma Cloud Compute component."

Room for Improvement

Prisma Cloud by Palo Alto Networks requires improvements in documentation with real-world examples, user interface simplicity, and integration capabilities with third-party tools. The complexity of the user interface and navigation is a challenge, requiring significant training. Licensing, reporting features, and pricing are additional concerns for users. Enhanced automation and API functionality are needed to streamline operations and improve efficiency. Moreover, Prisma Cloud's limitations in multi-cloud environments, particularly with Google Cloud Platform, remain a significant issue.

"The data security model needs improvement due to integration issues with certain features and cloud providers."
"Prisma Cloud's application security capabilities should be enhanced."
"Prisma Cloud's application security capabilities should be enhanced."

ROI

Organizations observed benefits from Prisma Cloud. It enhanced security and compliance, reduced alert times, and minimized cyber risks. It saved resources by automating tasks and facilitated easier policy customization. Though hard to quantify immediately, its efficiency and protection against security breaches provided significant value. Despite its initial cost, Prisma Cloud's automation and visibility into security postures resulted in reduced operational complexity and personnel requirements. Users noted expedited operations and better resource allocation.

Pricing

Prisma Cloud by Palo Alto Networks has a varied perception among enterprise buyers regarding pricing and licensing. While some find it competitively priced, others view it as expensive compared to similar solutions. The licensing model is based on credits, workloads, and assets, and may include additional implementation costs. Flexibility and integration into existing environments are valued, though the complexity of the model can be confusing. Early negotiations and volume commitments may secure discounts, yet overall cost benefits are noted for comprehensive multi-cloud management.

"The pricing for Prisma Cloud is high. Providing a pay-as-you-go model or pricing options tailored for medium and small enterprises could help attract more clients."
"It is fairly priced. However, its price can be better so that small banks or small organizations can afford it and adopt it to secure their environment and data."
"The price for Prisma Cloud is reasonable."

Popular Use Cases

Prisma Cloud by Palo Alto Networks is predominantly leveraged for cloud security posture management and container security. Organizations use it to ensure compliance, track vulnerabilities, manage multi-cloud environments, and automate security processes. It provides monitoring capabilities across AWS, Azure, and GCP, aiding in the identification of misconfigurations and security lapses. Through modules like CSPM and CWP, users enhance their cloud infrastructure management and compliance with standards like HIPAA and GDPR.

Service and Support

Customers highlight Prisma Cloud by Palo Alto Networks for its responsive, knowledgeable technical support with dedicated account managers and detailed documentation. Many appreciate the quick resolutions and proactive engagement, while some note slower response times and varying experiences across regions. The customer service team is often viewed as professional and helpful. Partnerships and priority levels influence the support quality, with some experiencing delays and resource constraints in escalation processes, impacting their satisfaction levels. Frequently, support is praised highly despite occasional challenges.

Deployment

Initial setup experiences with Prisma Cloud by Palo Alto Networks vary. Some users find it straightforward, benefiting from good documentation and support. Others encounter complexity when dealing with container security, role assignments, and large environments. Deployment timeframes range from a few hours to several months, depending on organizational size and setup specifics. Typically, Prisma Cloud requires minimal ongoing maintenance, with updates and improvements managed by Palo Alto, necessitating periodic checks by the user teams.

Scalability

Prisma Cloud by Palo Alto Networks demonstrates effective scalability, handling extensive accounts and users without compromising performance. Users report smooth integration with various cloud environments and highlight the ease of automatic deployment and monitoring. Despite some challenges with specific features, scalability is widely regarded as robust, allowing seamless scaling across departments and regions. The cloud-based architecture supports growth, with many organizations experiencing increased use and efficiency. Scalability is rated highly, often benefiting large, multi-cloud enterprises.

Stability

Users consistently note the strong stability of Prisma Cloud by Palo Alto Networks. While some minor interruptions and configuration challenges are mentioned, most reports highlight high availability and minimal downtime. Many users express satisfaction with its performance, particularly in AWS and public cloud environments, citing its adaptability and reliable architecture. It is rated highly for stability, earning scores from seven to ten out of ten, indicating users generally experience a stable, reliable platform.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Prisma Cloud by Palo Alto Networks Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

17%

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Government

Healthcare Company

Comms Service Provider

University

Retailer

Energy/Utilities Company

Real Estate/Law Firm

Media Company

Construction Company

Legal Firm

Non Profit

Logistics Company

Transportation Company

Wholesaler/Distributor

Hospitality Company

Outsourcing Company

Recreational Facilities/Services Company

Consumer Goods Company

Performing Arts

Pharma/Biotech Company

Compare Prisma Cloud by Palo Alto Networks with alternative products

Learn more about Prisma Cloud by Palo Alto Networks

Prisma Cloud provides essential capabilities for cloud security posture management, container security, and compliance monitoring. Enterprises utilize it to secure cloud configurations, detect vulnerabilities, and ensure regulatory compliance, spanning AWS, Azure, and Google Cloud. Its runtime management, identity-based micro-segmentation, and threat detection enhance cybersecurity. Despite needing improvements in documentation, integration complexities, UI, and the need for role-based access control refinement, it remains pivotal for securing assets across cloud infrastructures, particularly with its capabilities for vulnerability scanning and CI/CD pipeline integration.

What are the key features?

Workload Identity Creation: Establishes identities for cloud workloads, enhancing security through precise access management.
Dynamic Workload Protection: Protects applications dynamically, securing resources during runtime.
Integration with AWS Products: Seamlessly integrates with AWS services, maximizing the efficiency of cloud operations.
Automated Forensics: Provides detailed insights through automated investigations and runtime mapping between containers.
Application Dependency Map: Enables compliance and asset management through comprehensive inventory functionality.

What benefits or ROI should users expect?

Proactive Threat Prevention: Enhances security measures with advanced threat detection and prevention.
Cloud Visibility and Control: Offers control across multi-cloud environments, ensuring users maintain a strong security posture.
Prevention Capabilities: Users value its ability to prevent vulnerabilities and threats effectively.
Integration Capabilities: Supports seamless integration into existing cloud infrastructures and CI/CD pipelines.

In industries like finance, healthcare, and retail, Prisma Cloud is implemented to strengthen cybersecurity measures, facilitate regulatory compliance, and enhance governance. Organizations leverage its features to secure sensitive data, monitor configurations, and integrate security processes within CI/CD workflows, ensuring robust protection across complex cloud infrastructures.

Prisma Cloud by Palo Alto Networks was previously known as Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto.