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Darktrace vs Prisma Cloud by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.9
SentinelOne Singularity Cloud Security offers excellent customer service with quick responses, though some users report variable support quality.
Sentiment score
8.0
Darktrace customer service receives high praise for responsiveness, global support, and effective communication, despite minor complaints about complex deployments.
Sentiment score
6.7
Prisma Cloud support is generally praised for responsiveness and knowledge, but experiences vary, suggesting room for improvement in consistency.
When we send an email, they respond quickly and proactively provide solutions.
They took direct responsibility for the system and could solve queries quickly.
Having a reliable team ready and willing to assist with any issues is essential.
The presales team was very proactive and helped us in every aspect we needed to resolve our queries during implementation and they provided knowledge to our team internally.
They have remained engaged to drive resolution of issues that we have found.
When we raised an issue to high priority, they answered faster.
 

Room For Improvement

Sentiment score
6.2
Users seek enhanced SentinelOne features, including search, integration, reporting, UI navigation, cost, documentation, and deployment efficiency.
Sentiment score
5.2
Darktrace requires better SIEM integration, automation, endpoint protection, a simpler interface, and improved user engagement and documentation.
Sentiment score
4.7
Prisma Cloud needs enhancements in documentation, UI, integration, pricing, and automation to improve usability and competitiveness.
If I had to ask for anything to make it easier, it would be signed images that are GPG signed and a public repository where we can get the bits from.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
There are still some issues with the network capturing or blocking traffic even after implementing exceptions.
API security is an area that is definitely growing, because almost every web application has tons of APIs connecting to other web applications with tons of APIs.
It is scanning everything rather than giving us the ability to be real granular in choosing which agents can scan which repositories.
Their support needs to be improved. It is by far one of the worst support that I have seen.
 

Scalability Issues

Sentiment score
9.1
SentinelOne Singularity Cloud Security excels in scalable, seamless endpoint integration and deployment, with robust adaptability and auto-scaling features.
Sentiment score
7.6
Darktrace is scalable, adaptable, user-friendly, ideal for large businesses, but may be costly for smaller companies with minor challenges.
Sentiment score
7.8
Prisma Cloud offers efficient scalability, seamless multi-cloud integration, and flexible scaling for diverse, complex infrastructures, despite rare limitations.
As soon as we need to add somebody, we just add them to NinjaOne, and then we have a script set up where it automatically deploys and adds them to whichever group we need.
I would rate it a 10 out of 10 for scalability.
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
How flexible is the tool as far as working with different cloud environments goes? And it is perfectly fine in that regard.
It's very scalable and very easy to use.
Aporeto is now available in AWS where it efficiently deploys, manages, and secures applications at scale on various platforms including Kubernetes, Docker, Linux, and Mesos, among others.
 

Setup Cost

Sentiment score
7.8
SentinelOne Singularity offers competitive and flexible pricing with discounts, modular options, and savings compared to competitors like Sophos.
Sentiment score
6.6
Darktrace is considered pricey but offers advanced features; smaller businesses may struggle with its cost.
Sentiment score
7.2
Prisma Cloud's pricing is seen as economical by some and high by others due to complex licensing.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
The price was very, very important to us, and it came down to the price when we were doing our evaluations WatchGuard and SentinelOne.
Covering our 50,000 endpoints would have nearly bankrupted most security programs, even well-funded ones like ours.
There are no additional costs to the standard licensing fees for Prisma Cloud.
Does it do what we need it to do? Does it work with the things that we want it to work with? That is the important part for us.
They gave us some good discounts right at the end of the year based on the value that it brings, visibility, and the ability to build in cloud, compliance, and security within one dashboard.
 

Stability Issues

Sentiment score
8.4
SentinelOne Singularity is reliable, stable, and integrates well with AWS, despite minor agent issues and interface concerns.
Sentiment score
8.5
Users praise Darktrace for its reliable, stable performance, consistently operating without major issues, earning high satisfaction ratings.
Sentiment score
7.1
Prisma Cloud is stable and reliable, with minimal downtime and high user satisfaction scores ranging from 7 to 10.
In my experience, there has been 100 percent uptime.
SentinelOne Singularity Cloud is incredibly reliable.
The cloud console is very resilient.
The ability to log in and get near real-time data on our cloud environment is very good.
A pre-announcement or pre-testing of the alerts would be a better way for them to do this, instead of creating 50 or 100-plus alerts.
I cannot recall any downtime with the solution.
 

Valuable Features

Sentiment score
8.7
SentinelOne Singularity Cloud Security delivers automated threat management, seamless integration, and comprehensive visibility, enhancing productivity and security efficiency.
Sentiment score
8.3
Darktrace provides AI-driven threat detection and autonomous response, enhancing security with real-time monitoring and machine learning analytics.
Sentiment score
8.2
Prisma Cloud offers automated security, compliance, and vulnerability management with multi-cloud integration, enhancing visibility and control for users.
The real-time detection and response capabilities of SentinelOne Singularity Cloud impressive because it is a platform that uses artificial intelligence to determine what is normal and what is abnormal and can lock down any virus it may encounter.
We were shown how ransomware can be immediately stopped in real-time. That was huge.
Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks.
The most valuable features are the AI and advanced learning tools that distinguish it from other products.
Aporeto is designed to combine metadata from the orchestration layer, the container, the operating system, and the AWS instance identity document.
The most valuable feature is that the rule set is managed and that it can be run on a regularly scheduled basis.
The Inventory functionality, enabling us to identify all of the resources deployed into a single account in either AWS or Azure, or into Prisma Cloud as a whole, has been really useful for us.
 

Categories and Ranking

SentinelOne Singularity Clo...
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Ranking in Cloud Security Posture Management (CSPM)
4th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
3rd
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
93
Ranking in other categories
Vulnerability Management (6th), Cloud and Data Center Security (5th), Container Security (3rd), Cloud Workload Protection Platforms (CWPP) (4th), Compliance Management (3rd)
Darktrace
Ranking in Cloud Security Posture Management (CSPM)
15th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
12th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
74
Ranking in other categories
Email Security (12th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (3rd), AI-Powered Chatbots (3rd), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (1st)
Prisma Cloud by Palo Alto N...
Ranking in Cloud Security Posture Management (CSPM)
2nd
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
1st
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
106
Ranking in other categories
Web Application Firewall (WAF) (5th), Container Security (1st), Cloud Workload Protection Platforms (CWPP) (1st), Data Security Posture Management (DSPM) (1st)
 

Featured Reviews

Andrew W - PeerSpot reviewer
Tells us about vulnerabilities as well as their impact and helps to focus on real issues
Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.
Luis KiambatA - PeerSpot reviewer
Great autonomous support, offers an easy setup, and has responsive support
The autonomous response is great. It blocks basically everything that is outside the normal, and what's happening 24/7. When we don't have anybody looking, it's great. The visibility that it gives you into any incident is great. You can see everything. I would say these two are the biggest aspects we really appreciate. It is easy to set everything up. The solution is stable. Users can scale the product. Technical support is helpful and responsive.
Mohammad Qaw - PeerSpot reviewer
It gives you one console to see all of your assets, review their configurations, and build your processes
Most customers use Prisma Cloud for visibility and compliance. Prisma has so many features, but many organizations do not use them. They primarily use the visibility part to connect all their cloud accounts and hosts for visibility to see if they are missing any security controls or if they have any misconfigurations. You can connect it to cloud environments such as Azure, AWS, Oracle Cloud, Alibaba, etc., or to an on-prem data center. Prisma Cloud gives you so many options to automate processes related to your daily operations. When it comes to cybersecurity, you can automate things with their existing APIs. They also have out-of-the-box integrations with many solutions. I have not seen any limitations. Everything is customizable. You can do whatever you want, defining the reporting and custom use cases. They recently updated the UI, so it's much better than before.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
10%
Insurance Company
5%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Educational Organization
17%
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
SentinelOne provided competitive pricing compared to other vendors, and we are satisfied with the deal.
What needs improvement with PingSafe?
Sometimes, I am not able to see the flow when there is an issue. When anyone complains and I have to troubleshoot it,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet tr...
What is your primary use case for Prisma Cloud by Palo Alto Networks ?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
 

Also Known As

PingSafe
No data available
Palo Alto Networks Prisma Cloud, Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Information Not Available
Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Darktrace vs. Prisma Cloud by Palo Alto Networks and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.