Prisma Cloud by Palo Alto Networks is a cloud security solution used for cloud security posture management, cloud workload protection, container security, and code security. It provides visibility, monitoring, and alerting for security issues in multi-cloud environments.
Prisma Cloud by Palo Alto Networks has multiple valuable features according to reviews. The auto-remediation feature is a standout for improving security posture and reducing risk. The CSPM area is also highly regarded for its flexibility and control over cloud security posture management. Inventory reporting, security automation, and infrastructure-as-code tools are also praised for their ease of use and comprehensive protection. Other features such as configuration monitoring, alerts, and custom query capabilities provide efficient and comprehensive protection for multi and hybrid-cloud environments. The solution's identity-based micro-segmentation is also highlighted as better than its competitors.
Users have identified several areas where Prisma Cloud could improve, including pricing, native integration with clouds, additional security checks, improving the investigation feature, real-time information updates, automation of alerts, better reporting, improved UI, easier integration with public cloud providers, more effective preventive governance policies, better automation and machine learning, improved coverage and alerting processes, better correlation between solutions, faster default notifications, granular role-based access controls, expanding coverage to other cloud vendors, more automation, and more contemporary detections. Users also suggest that Prisma Cloud could focus on improving preventive security policies, securing cloud-native development at build time, and supporting OPA. Additionally, users have noted challenges with professional services resources, automation, and training new users.
Prisma Cloud by Palo Alto Networks has provided significant benefits to its users, including improved compliance and security posture, increased productivity and efficiency, reduced risk of cyberattacks and human error, and faster threat detection and remediation. While the platform is relatively new and expensive, it has saved users money by automating manual processes and uncovering security flaws. Some users have seen direct ROI, while others are still measuring the cost savings over time. Prisma Cloud has helped users achieve a better understanding of their cloud security and avoid blind spots in their applications.
Prisma Cloud by Palo Alto Networks has mixed reviews regarding its pricing and licensing. Some users find it expensive, while others believe it is fair and competitive compared to other solutions. The pricing model is based on credits, which can be allocated as per the organization's needs. Some users recommend optimizing the tool to save costs, while others suggest understanding the licensing model before signing an agreement. The solution is considered premium quality, which justifies its premium price. However, there are challenges in explaining the licensing model to customers and understanding the hidden costs associated with public cloud vendors.
Prisma Cloud by Palo Alto Networks is primarily used for cloud security compliance and posture management across multiple cloud platforms such as Amazon, Azure, and Alibaba. It helps identify and fix misconfigurations, protect cloud workloads from threats, and monitor cloud environments for anomalies and compliance. It also provides visibility, inventory management, and vulnerability scanning for containers and workloads. Prisma Cloud is used by organizations in various sectors, including banking and finance, and is deployed as a SaaS solution. Some organizations use Prisma Cloud for policy detection, compliance management, and to detect vulnerabilities in containers. It is used by both security and engineering teams, and can be integrated with SIEMs for generating alerts and reports.
Prisma Cloud by Palo Alto Networks has received mixed reviews for their customer service and support. Some users have praised their technical support as good, excellent, and proficient, with dedicated account managers and regular communication. However, others have criticized their slow response times, unhelpful general answers, and lack of responsiveness in critical scenarios. Some users have also noted improvements in the support team, while others have experienced poor support and frustration with long ticket resolution times.
The initial setup for Prisma Cloud by Palo Alto Networks is generally straightforward, although the time it takes can vary depending on the customer's requirements and level of experience with following instructions. Some users found certain aspects of the setup to be slightly complex or convoluted, but overall, the support provided by Palo Alto Networks was helpful. The deployment process involves integrating with cloud platforms and onboarding accounts, which can be done manually or with the help of automation tools. Some organizations had dedicated teams for maintaining the solution, while others relied on a smaller group of individuals. Despite some challenges, most users found the Prisma Cloud tool valuable and easy to use at scale.
Users find that Prisma Cloud by Palo Alto Networks is a highly scalable solution that can be extended to many cloud vendors. It is a scalable platform that releases new modules every six months and constantly evolves regarding new features and functions. The product is easy to scale as long as you purchase credits and the scalability is strong, excellent, pretty good, and good. While the licensing costs may be a problem for some, scalability should be a given feature that does not need to be asked for. Users have not seen any issues with scalability and it covers several large environments without struggling when loading information.
Users have varying opinions on the stability of Prisma Cloud by Palo Alto Networks. Some users report good stability and have not experienced any outages or issues, while others have reported instability, scalability concerns, and occasional downtime. However, overall, users seem to agree that Prisma Cloud is a fairly stable product, especially as a SaaS offering that connects to public clouds. Users appreciate that Palo Alto Networks notifies them of any patching or upcoming maintenance that may cause temporary unavailability. While some users have encountered minor issues or delays with onboarding and privileges, the functionality of the solution itself has not been affected.
The solution is user-friendly, easy to set up, and integrates with SIEM for generating alerts and reports. Its most valuable features include security features, monitoring capabilities, reporting, compliance monitoring, vulnerability dashboard, data security features, and multi-cloud capabilities. Prisma Cloud has helped organizations by providing comprehensive protection, automating workflows, simplifying troubleshooting, and improving collaboration between SecOps and DevOps.
Prisma Cloud Features
Prisma Cloud offers comprehensive security coverage in all areas of the cloud development lifecycle:
Benefits of Prisma Cloud
Reviews from Real Users
Prisma Cloud stands out among its competitors for a number of reasons. Two major ones are its integration capabilities, as well as its visibility, which makes it very easy for users to get a full picture of the cloud environment.
Alex J., an information security manager at Cobalt.io, writes, “Prisma Cloud has enabled us to take a very strong preventive approach to cloud security. One of the hardest things with cloud is getting visibility into workloads. With Prisma Cloud, you can go in and get that visibility, then set up policies to alert on risky behavior, e.g., if there are security groups or firewall ports open up. So, it is very helpful in preventing configuration errors in the cloud by having visibility. If there are issues, then you can find them and fix them.”
Luke L., a cloud security specialist for a financial services firm, writes, “You can also integrate with Amazon Managed Services. You can also get a snapshot in time, whether that's over a 24-hour period, seven days, or a month, to determine what the estate might look like at a certain point in time and generate reports from that for vulnerability management forums.”
Prisma Cloud by Palo Alto Networks was previously known as Palo Alto Networks Prisma Cloud, Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto.
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