Sage CRM Reviews

Name: Sage CRM
Brand: Sage
Rating: 3.9 (8 reviews)

Vendor: Sage

3.9 out of 5

8 reviews
77% willing to recommend

382 followers

What is Sage CRM?

SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.

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Sage CRM is the #22 ranked solution in top CRM solutions. PeerSpot users give Sage CRM an average rating of 7.8 out of 10. Sage CRM is most commonly compared to Microsoft Dynamics CRM: Sage CRM vs Microsoft Dynamics CRM. The top industry researching this solution are professionals from a computer software company, accounting for 36% of all views.

Buyer's Guide

CRM

October 2024

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Helped 816,406 peers since 2012

Featured reviews

Samuel Benavides

Project Manager at Exis TI

I would encourage people to use this solution. Sage CRM is effective because it allows for all communication, transactions, cases, opportunities, and leads to be accessed by team members. This means that even if an individual is absent, the team can still respond to clients, customers, or suppliers in a timely manner. As a result, there is a high level of efficiency in decision-making and time management with the use of CRM. It is highly flexible. I rate Sage CRM an eight out of ten.

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Mohammad Shakhawat Hossain Biswas

Assistant general manager at Transcom

The Sage Accpac solution has definitely been the most valuable because the finance features are excellent. The second most valuable feature is the distribution. We upgrade to the latest versions as they are released and make use of new features as they become available. I have been using this…

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AkinolaOni

Senior Manager Sales Operations at Smile Telecoms Nigeria- Lagos Core via London

We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues where systems sometimes don't talk to each other. Other than that, I would like Sage to improve their UI.

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Sage CRM mindshare

As of November 2024, the mindshare of Sage CRM in the CRM category stands at 0.7%, down from 0.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

CRM

Key learnings from peers

Valuable Features

"The most valuable feature is the case management system, which allows for the customization of workflows and saving solutions."
"The solution's technical support is fast to respond."
"The part I like the most is the reporting."

Room for Improvement

"The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"I would like Sage to improve their UI."

Pricing

"The product is expensive."
"Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."
"From an African perspective, the solution is relatively expensive."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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