SentinelOne Singularity Identity Reviews

Name: SentinelOne Singularity Identity
Brand: SentinelOne
Rating: 4.4 (22 reviews)

4.4 out of 5

22 reviews
95% willing to recommend

What is SentinelOne Singularity Identity?

Singularity Identity, a component of the Singularity platform, provides threat detection & response (ITDR) capabilities to defend Active Directory and domain-joined endpoints in real-time from adversaries aiming to gain persistent, elevated privilege and move covertly. Singularity Identity provides actionable, high-fidelity insight as attacks emerge from managed and unmanaged devices. It detects identity misuse and reconnaissance activity happening within endpoint processes targeting critical domain servers, service accounts, local credentials, local data, network data, and cloud data. On-agent cloaking and deception techniques slow the adversary down while providing situational awareness and halting adversarial attempts at lateral movement. Singularity Identity helps you detect and respond to identity-based attacks, providing early warning while misdirecting them away from production assets.

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SentinelOne Singularity Identity is the #4 ranked solution in top Threat Deception Platforms, #4 ranked solution in top Identity Threat Detection and Response (ITDR) solutions, #9 ranked solution in top Advanced Threat Protection (ATP) solutions, and #12 ranked solution in top Vulnerability Management solutions. PeerSpot users give SentinelOne Singularity Identity an average rating of 8.8 out of 10. Based on the analysis of the 22 most recent SentinelOne Singularity Identity reviews, the overall sentiment is positive, with a sentiment score of 7.5. SentinelOne Singularity Identity is most commonly compared to Qualys VMDR: SentinelOne Singularity Identity vs Qualys VMDR. SentinelOne Singularity Identity is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Buyer's Guide

SentinelOne Singularity Identity

November 2024

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Featured reviews

Roftiel Constantine

Global Chief Information Security Officer at Barry-Wehmiller

During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.

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Jadeja

Group Company IT Infrastructure IT Admin at a retailer with 1,001-5,000 employees

Singularity is a cloud-based solution, so we don't need to spend anything on the infrastructure. We don't have to procure the hardware to host the server application. The management is effortless. Anybody can operate it, and it has the ability to delegate day-to-day tasks to the help desk team that they can manage on their own. Once the devices are integrated and Singularity is configured, we hardly have to do anything. The console is nice. I don't have any problem with it. I have limited knowledge about Singularity's identity protection features because we only started using the solution this year. We plan to integrate a few products with the SentinelOne platform to get more out of it. When we were transitioning from an EDR to an XDR, we raised this question to SentinelOne. In the meeting, they explained how this integration works and what type of security they provide. We have the authority to revoke the integration and the other reporting parts, so everything is clear over there, but we need more time to mature in this particular aspect. Singularity offers deep and continuous visibility into our attack surface. We are notified via email, and there is always a link to a page that defines the specific threat. From that page, we investigate everything, including the affected files, root cause analysis, etc. The solution's detection and prevention capabilities are excellent, but we still must do more configuration, and there are plenty of false positives. Singularity has helped us reduce our mean time to detect. Compared to Kaspersky, we have 60 to 70 percent fewer attacks and investigations to do.

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Jay Collins

Director of IT & Data Security at a university with 1,001-5,000 employees

SentinelOne helps us find issues that we would have never been aware of and resolve them with minimal effort on our part. It's generally easy to manage our environment from the SentinelOne console. The console can't show us the number of machines that do not have the SentinelOne agent installed, but it does a great job once the agent is deployed. Having a central console is nice because we can see the various makes and models of machines in the same place, but it isn't too critical. SentinelOne protects identities against exploitation well. The solution provides visibility into attack surface risk. I typically use it to find things that have already happened, but the information is there. The threat detection is impressive.

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SentinelOne Singularity Identity video interviews

Watch video interviews with real SentinelOne Singularity Identity users to learn how the Vulnerability Management solution helped improve their organization. The videos include info about the challenges and benefits of implementing SentinelOne Singularity Identity.

Nov 24, 2024

Marc Mould

Senior Consultant at CGI

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Oct 16, 2024

Mike Ehlers

Global Senior Manager, Information Security at a manufacturing company with 5,001-10,000 employees

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Oct 16, 2024

Todd Christensen

Business Information Security Officer at McKensson

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SentinelOne Singularity Identity mindshare

Product category:

As of December 2024, the mindshare of SentinelOne Singularity Identity in the Vulnerability Management category stands at 0.6%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Vulnerability Management

PeerAnalyst reports

Type	Title	Date
Category	Vulnerability Management	Dec 22, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 22, 2024	Download
Comparison	SentinelOne Singularity Identity vs Tenable Nessus	Dec 22, 2024	Download
Comparison	SentinelOne Singularity Identity vs Qualys VMDR	Dec 22, 2024	Download
Comparison	SentinelOne Singularity Identity vs Wiz	Dec 22, 2024	Download

Title	Rating	Mindshare	Recommending
Qualys VMDR	4.1	11.4%	94%	92 interviews Add to research
Tenable Security Center	4.1	7.9%	96%	53 interviews Add to research

Valuable Features

Key aspects of SentinelOne Singularity Identity include AI-based detection preventing threats efficiently. Users appreciate its behavioral analysis over static signatures. They value its unified view of risks, quick incident response, and automatic remediation features. The lightweight, resource-efficient software provides deep visibility and protection against threats. Its role in improving identity security posture and reducing breaches is significant. Excellent threat intelligence and support enhance user satisfaction.

"SentinelOne enhances our customers' risk management."
"Incident response is one of the key areas where the solution has been very useful. Whenever there is an incident, instead of being reactive, the government is now able to quickly gain the data that it needs to see what its end agency is also seeing and partner with them in real-time to look at the same data and to collaborate where needed, empowering the agency to be able to do their job."
"Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart."

Room for Improvement

SentinelOne Singularity Identity requires improvement in endpoint management, web filtering, and reporting tools. It has challenges with server performance, agent updates, and intuitive UI for non-IT users. First-level support and response times need enhancement. Users desire more automated features, better customer engagement, and simplified deployment. Addressing licensing visibility, expanding rules engines, and integrating network detection would benefit them. They also seek broader customization options and scalability in cloud and on-premises environments.

"There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies. Further development is anticipated to continue enhancing the solution."
"To improve SentinelOne, I would suggest adding a network detection and response capability."
"To enhance our already strong partnership with SentinelOne, we should focus on improving collaboration."

ROI

SentinelOne Singularity Identity is appreciated for its superior protection compared to previous solutions and delivers noticeable returns. Users find its protective features and cost worthwhile for the peace of mind provided. Investments in infrastructure are unnecessary, saving time and resources. Without a detailed quantitative evaluation, qualitative improvements highlight significant time savings, enhancing operational efficiency. There is confidence in security measures, and reports illustrate financial benefits, contributing positively to return on investment concerns.

Pricing

SentinelOne Singularity Identity's pricing is considered competitive and cost-effective, offering robust features and integration capabilities. It's generally priced lower than competitors like CrowdStrike, although some users find it challenging due to annual price increases tied to research and development costs. Many appreciate its strategic partnership approach and transparency, despite the higher costs compared to initial expectations. Pricing varies with volume, and though it's not the cheapest option, the value and capabilities justify the investment for most enterprises.

"As a SentinelOne partner, we offer competitive pricing on comprehensive packages that include the SentinelOne license, our management services, and a proof-of-concept to ensure the technology meets your needs."
"Compared to competitors, it's well-priced for the quality offered, and I don't see anyone surpassing them in that regard."
"Their pricing has been fair, especially in the current market, and they haven't excessively increased prices at renewal times like many vendors do."

Popular Use Cases

Organizations primarily use SentinelOne Singularity Identity for endpoint security, threat detection, and mitigation. They implement it as an Extended Detection and Response (EDR) tool to protect network environments, manage roaming users, and prevent ransomware. It also aids in vulnerability management, AD credential misuse prevention, and cloud security. Entities leverage its features for identity protection, cyber threat prevention, and to standardize enterprise security across multiple applications and data, ensuring comprehensive cybersecurity measures.

Service and Support

SentinelOne Singularity Identity provides good customer service and swift support. Many users rate it highly for responsiveness and technical expertise. While first-level assistance needs improvement, higher tiers impress with knowledge and quick feedback. Customer-driven support, access to product management, and collaboration are significant strengths. Some users experience delays in resolution and communication, but high-tier services offer immediate responses. Users appreciate partnering with SentinelOne for their focus on customer success and meaningful engagement.

Deployment

Implementing SentinelOne Singularity Identity was straightforward for many, though some encountered challenges. Users faced difficulties with agent deployment due to limited remote management via the console. Endpoint management tools and manual installation were common strategies. While some found expansion and configuration manageable, others noted the need for specific configurations, especially in hybrid setups. Support from SentinelOne was often praised, although external technical assistance sometimes lacked depth. Initial phases were usually smooth, with phased deployment approaches.

Scalability

SentinelOne Singularity Identity is considered highly scalable with varying degrees of satisfaction. While some users rate its scalability very highly, others cite challenges like slow deployment maturation and agent management. The solution integrates with different operating systems and supports a broad range of clients. Users have not faced issues in smaller environments, and its scalability has proven effective for various client sizes. Ratings often reflect a strong consensus on its scalability features.

Stability

SentinelOne Singularity Identity shows excellent stability, with many users rating it very high. Stability is praised, with minimal issues noted, especially with agents. Users appreciate that the platform requires minimal CPU, functions without lag, and undergoes timely maintenance outside business hours. Only minor installation issues were mentioned, which support addressed promptly. Many are impressed by its dependable performance, and multiple stability ratings are given, mostly between eight to ten out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SentinelOne Singularity Identity Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

Government

Comms Service Provider

Healthcare Company

University

Legal Firm

Retailer

Transportation Company

Construction Company

Educational Organization

Non Profit

Insurance Company

Media Company

Wholesaler/Distributor

Hospitality Company

Performing Arts

Outsourcing Company

Real Estate/Law Firm

Logistics Company

Energy/Utilities Company

Consumer Goods Company

Computer Retailer

Recreational Facilities/Services Company

Compare SentinelOne Singularity Identity with alternative products

Learn more about SentinelOne Singularity Identity

Singularity Identity’s primary use case is to protect credential data and disrupt identity-based attacks. The most valuable function of Singularity Identity is its ability to misdirect attackers by providing deceptive data to identity-based recon attacks. Additionally, it can hide and deny access to locally stored credentials or identity data on Active Directory domain controllers.

Singularity Identity also provides rapid detection and respond to identity attacks, capturing attack activity and feeding it directly to the Singularity platform’s Security DataLake for enterprise-wide analysis and response.

By implementing Singularity Identity, organizations benefit from enhanced security, reduced credential-related risks, and improved user productivity. It detects and responds to identity-based attacks, ensuring only authorized individuals can access critical identity data. With its cloaking capabilities to hide identity stored locally on endpoints or in the identity infrastructure and it’s ability to provide decoy results to identity-based attacks, organizations can effectively secure their sensitive or privileged identities, resulting in improved overall identity security.