SentinelOne Singularity Identity Reviews

Name: SentinelOne Singularity Identity
Brand: SentinelOne
Rating: 4.4 (21 reviews)

4.4 out of 5

21 reviews
95% willing to recommend

What is SentinelOne Singularity Identity?

Singularity Identity, a component of the Singularity platform, provides threat detection & response (ITDR) capabilities to defend Active Directory and domain-joined endpoints in real-time from adversaries aiming to gain persistent, elevated privilege and move covertly. Singularity Identity provides actionable, high-fidelity insight as attacks emerge from managed and unmanaged devices. It detects identity misuse and reconnaissance activity happening within endpoint processes targeting critical domain servers, service accounts, local credentials, local data, network data, and cloud data. On-agent cloaking and deception techniques slow the adversary down while providing situational awareness and halting adversarial attempts at lateral movement. Singularity Identity helps you detect and respond to identity-based attacks, providing early warning while misdirecting them away from production assets.

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SentinelOne Singularity Identity is the #4 ranked solution in top Threat Deception Platforms, #4 ranked solution in top Identity Threat Detection and Response (ITDR) solutions, #9 ranked solution in top Advanced Threat Protection (ATP) solutions, and #10 ranked solution in top Vulnerability Management solutions. PeerSpot users give SentinelOne Singularity Identity an average rating of 8.8 out of 10. Based on the analysis of the 21 most recent SentinelOne Singularity Identity reviews, the overall sentiment is positive, with a sentiment score of 7.8. SentinelOne Singularity Identity is most commonly compared to Qualys VMDR: SentinelOne Singularity Identity vs Qualys VMDR. SentinelOne Singularity Identity is popular among the large enterprise segment, accounting for 54% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Buyer's Guide

SentinelOne Singularity Identity

November 2024

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Featured reviews

Roftiel Constantine

Global Chief Information Security Officer at Barry-Wehmiller

During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.

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Jadeja

Group Company IT Infrastructure IT Admin at a retailer with 1,001-5,000 employees

Singularity is a cloud-based solution, so we don't need to spend anything on the infrastructure. We don't have to procure the hardware to host the server application. The management is effortless. Anybody can operate it, and it has the ability to delegate day-to-day tasks to the help desk team that they can manage on their own. Once the devices are integrated and Singularity is configured, we hardly have to do anything. The console is nice. I don't have any problem with it. I have limited knowledge about Singularity's identity protection features because we only started using the solution this year. We plan to integrate a few products with the SentinelOne platform to get more out of it. When we were transitioning from an EDR to an XDR, we raised this question to SentinelOne. In the meeting, they explained how this integration works and what type of security they provide. We have the authority to revoke the integration and the other reporting parts, so everything is clear over there, but we need more time to mature in this particular aspect. Singularity offers deep and continuous visibility into our attack surface. We are notified via email, and there is always a link to a page that defines the specific threat. From that page, we investigate everything, including the affected files, root cause analysis, etc. The solution's detection and prevention capabilities are excellent, but we still must do more configuration, and there are plenty of false positives. Singularity has helped us reduce our mean time to detect. Compared to Kaspersky, we have 60 to 70 percent fewer attacks and investigations to do.

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Jay Collins

Director of IT & Data Security at a university with 1,001-5,000 employees

SentinelOne helps us find issues that we would have never been aware of and resolve them with minimal effort on our part. It's generally easy to manage our environment from the SentinelOne console. The console can't show us the number of machines that do not have the SentinelOne agent installed, but it does a great job once the agent is deployed. Having a central console is nice because we can see the various makes and models of machines in the same place, but it isn't too critical. SentinelOne protects identities against exploitation well. The solution provides visibility into attack surface risk. I typically use it to find things that have already happened, but the information is there. The threat detection is impressive.

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SentinelOne Singularity Identity mindshare

Product category:

As of November 2024, the mindshare of SentinelOne Singularity Identity in the Vulnerability Management category stands at 0.5%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Vulnerability Management

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

SentinelOne Singularity Identity excels through AI-based detection, dynamic behavior analysis, and seamless threat mitigation. Its unified view enhances visibility and risk management across networks. The lightweight architecture minimizes resource usage while effectively safeguarding identities from exploitation. Users appreciate customizable UIs, real-time protection, and automation in risk remediation. With quick response times, 24/7 support, and comprehensive coverage, organizations benefit significantly from SentinelOne's advanced capabilities, notably reducing false positives and improving identity security posture.

"Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart."
"The response is a valuable aspect of SentinelOne."
"SentinelOne stands out due to its AI capabilities, which lead to excellent prevention."

Room for Improvement

SentinelOne Singularity Identity requires more precise policies and enhanced endpoint management. It lacks web filtering, comprehensive agent update management, and user-friendly features. Support and reporting tools need improvement. Users express challenges with the interface, automation, and performance issues. Desired enhancements include simplified deployment, faster support, SSO support, network detection, and expanded reporting capabilities. Adding a CPU usage cap and improving first-level support would be beneficial for many organizations.

"To improve SentinelOne, I would suggest adding a network detection and response capability."
"To enhance our already strong partnership with SentinelOne, we should focus on improving collaboration."
"We've brought three critical items to their attention regarding vulnerability management."

ROI

Organizations experience significant ROI from SentinelOne Singularity Identity primarily through its superior protection and cost-effectiveness. Despite rising prices, it remains within budget, negating infrastructure investments. The protective features and peace of mind offered justify the investment. Organizations see time and cost savings, leading to substantial ROI. Qualitatively, benefits include enhanced security confidence and a reduction in investigative hours, potentially saving over 200 hours annually. Overall, its value outweighs its expense.

Pricing

SentinelOne Singularity Identity is considered cost-effective, often priced lower than competitors like CrowdStrike and Cybereason. Its licensing provides extensive features, but price increases are reported without advance notice, leading to potential budget challenges for some organizations. Products under the platform might become costly with additional tools like Ranger AD. SentinelOne offers flexibility on pricing, customizing based on volume needs, with users generally perceiving the pricing as fair for the value and security it provides.

"As a SentinelOne partner, we offer competitive pricing on comprehensive packages that include the SentinelOne license, our management services, and a proof-of-concept to ensure the technology meets your needs."
"Compared to competitors, it's well-priced for the quality offered, and I don't see anyone surpassing them in that regard."
"Their pricing has been fair, especially in the current market, and they haven't excessively increased prices at renewal times like many vendors do."

Popular Use Cases

SentinelOne Singularity Identity is used primarily for endpoint protection and threat monitoring. Companies implement it for identity protection, malware prevention, and threat mitigation across cloud and on-premises environments. It helps reduce risks from active directory misuse, provides visibility into vulnerabilities, and integrates with various security frameworks like EDR and XDR. Many utilize its proactive detection features to enhance security posture, protect data, and manage network environments effectively while addressing incidents promptly.

Service and Support

SentinelOne Singularity Identity's support is mostly praised for responsiveness and expertise, providing feedback and solutions. Users appreciate quick interactions, knowledgeable staff, and helpful responses, though some seek faster responses and better first-level support. Challenges occur with integration in complex setups, but SentinelOne's dedication to customer success shines through. Customers value access to technical expertise, open communication with product management, and the commitment to their success, often citing outstanding service as a reason for their partnership.

Deployment

SentinelOne Singularity Identity's initial setup is generally straightforward with challenges in agent deployment due to remote installation limitations. Configuration is uncomplicated for Microsoft environments but more complex with integrations. Users often require external assistance, yet SentinelOne's support is responsive and helpful. Some experience difficulty with vendor support and market availability. Deployment is manageable within different phases, with cloud account onboarding being straightforward, and flexibility aids in seamless implementation. Time constraints can affect rollout but often resolve without issues.

Scalability

SentinelOne Singularity Identity demonstrates strong scalability capabilities. Users report it scales well, handling varied loads and environments. While some mention slow deployment maturation and agent management challenges, many find it scalable across operating systems and devices. Ratings vary, with some giving it high marks for its ability to adapt from small to large environments, although there are concerns about third-party integrations. Users appreciate its flexibility across different client sizes, reporting positive scalability experiences.

Stability

SentinelOne Singularity Identity demonstrates strong stability, requiring minimal CPU, with no crashes reported. Users have not faced stability issues across servers, consoles, or clients. Agent installation problems occurred, but support provided timely assistance. Many rate stability highly, often nine or ten out of ten. During maintenance, notices are given in advance, outside business hours. SentinelOne Singularity Identity offers smooth performance without lag, showing friendliness in terms of operation, leaving users satisfied.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SentinelOne Singularity Identity Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

Government

Comms Service Provider

Healthcare Company

University

Legal Firm

Transportation Company

Construction Company

Retailer

Non Profit

Educational Organization

Media Company

Wholesaler/Distributor

Performing Arts

Hospitality Company

Consumer Goods Company

Insurance Company

Energy/Utilities Company

Real Estate/Law Firm

Outsourcing Company

Computer Retailer

Logistics Company

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Learn more about SentinelOne Singularity Identity

Singularity Identity’s primary use case is to protect credential data and disrupt identity-based attacks. The most valuable function of Singularity Identity is its ability to misdirect attackers by providing deceptive data to identity-based recon attacks. Additionally, it can hide and deny access to locally stored credentials or identity data on Active Directory domain controllers.

Singularity Identity also provides rapid detection and respond to identity attacks, capturing attack activity and feeding it directly to the Singularity platform’s Security DataLake for enterprise-wide analysis and response.

By implementing Singularity Identity, organizations benefit from enhanced security, reduced credential-related risks, and improved user productivity. It detects and responds to identity-based attacks, ensuring only authorized individuals can access critical identity data. With its cloaking capabilities to hide identity stored locally on endpoints or in the identity infrastructure and it’s ability to provide decoy results to identity-based attacks, organizations can effectively secure their sensitive or privileged identities, resulting in improved overall identity security.